free 'continental' breakfast is an added bonus

breakfast- they provided a hot breakfast item (for us it was breakfast muffins- a lot of other

it was pet friendly and quiet, also liked that there was a common area or community kitchen

at this hotel and went to the restaurant/ bar attached in the evening

though they were a great staff and the hotel was pet friendly, their policy does not allow you to leave the

i feel paying $8 for a load of laundry is a little excessive.

laundry price per load

my biggest complaint is the amount you charge people to do theyre own laundry

fully equipped, gym, sauna, great breakfast

good location, lots of parking and large room.

not much except the early check in!

once as i was putting kids to bed and the other at 6 am

breakfast was really good, the staff cooked it fresh when we arrived since the hotel was not fully

was not cleaned properly, no shampoo, only decaf coffee in room, pool was freezing for the kids

was not expressed with their breakfast. would have liked a better selection of items.

very friendly staff, breakfast was good, beds very comfortable and location was good

the breakfast cleanliness and service was very friendly.

coffee in the breakfast area left something to be desired but this is insignificant in comparison to all the

good location. breakfast was good.

swimming pool wasn t up and running

price was a little higher than we hoped but was manageable and the food/laundry options helped offset that

staff were exceptionally friendly and obliging and they provided free detergent for use in laundry and replacement

complimentary laundry was very helpful

needed ketchup and salt and pepper and the ladies were nice enough to lend us some from the kitchen for the

spa onsite

the rooms were clean and the complementary breakfast was awesome

breakfast had a good variety to choose from

swimming pool was too cold

and they share a parking lot with the dow centre so we could walk to the theatre show we had tickets to

we liked the location. also that there was parking for veterans

the laundry

across the hall in the laundry the floor had soap powder on the floor

breakfast/laundry.

very easy parking with ample space for a large vehicle

the staff - breakfast - cleanliness- snd locality.

time i would ask to be on the opposite end of the hotel closet to breakfast room, facilities, laundry room etc

i also did a load of laundry & the drain/spin cycle didn't work, my clothes were still soaked

when i arrived, only one of two washing machines in the guest laundry was working, by the time i left they were

room was clean, breakfast had lots of variety, pool is small but kids enjoyed it

i was with a group of 7 kids, so they saved us

the staff, the pool, beds comfy and breakfast yummy

loved the slide in the pool too

breakfast was great and the pool and water slide was a blast for the kids!

big room for the prices. enjoyed the amenities (pool, breakfast, gym)

comfortable beds, the good breakfast, having de-caf coffee

am was woken to the bed and room literally shaking only to realize i was right next to the laundry room

breakfast was great

had asked for a pet room

has a very convenient location, full breakfast with lots of choices, polite, friendly, and helpful staff, and

easy parking - lots of space

good pool. great breakfast.

we stayed in pet friendly area. was super noisy night kept my dog up and he barked all night.

breakfast menu and room facility were excellent:; location of hotel was excellent for us : room was

this property, amazing spacious room, clean, great wifi, very friendly front staff and great choices for

wifi wasn t the best

hotel is home away from home as it provides facilities that make living convenient like laundry and microwave

no on site laundry

had to wait for them yp do ther laundry before theyd return deposit

they should have laundry service or coin laundry, we had to suffer because of this

nice breakfast.

laundry machines were dirty inside

bed comfy breakfast great

the breakfast

the clean and new rooms. the kids loved the pool and slide

very nice hotel staff, place, bfast and kids loved the pool

laundry on site is great

laundry is reasonable thank you rosslyn

breakfast laundry an weight roomn

laundry noise at night. entey noises.

a weekend night and there was a fan in the separate room, which was great for white noise for our kids

albert & northwest edmonton fantastic self-serve hot breakfast on-site restaurant, laundry, gym & pool no

great breakfast, guest laundry, clean, and friendly staff.

laundry detergent wreaked making my wife who has multiple chemical sensitivity sick

breakfast had everything for each of us

us to the elevator to get to our room, nothing about where breakfast would be, where the pool/gym was, wifi-

which it didn t,supposed to have a business centre which it didn t,supposed to have in room laundry facilities

wifi bedding friendly receptionist

lots of parking

had vlt machines and smoking rooms

the beds were very comfortable and the breakfast was good

they have a laundry room for guest use

security i found a guy in the laundry room with a safety vest on smoking crack and he had a bag full of

dinner from the bar left a lot to be desired.

s simple but has great room amenities desk/workstation, more extensive kitchen amenities like a kettle

have to go up and turn around before you can turn into parking lot

wifi was almost unusably slow (~20kbit/s

lots of free parking

the furnitures look like they haven t been cleaned in ages, kitchen utensils were broken and useless, the

hotel accomendated over night parking for us thank you

stains on room carpet, baseboards in room bathroom obviously water damaged, no pool, scuffed up wood throughout

the walls are very thin, it sounded like there was laundry being done multiple times throughout our stay that

long wait for laundry

one laundry machine available at a time, in the 6 nights i stayed, never got a chance to use the

helpful staff, free laundry, ample parking, perfect location for our needs.

staff, very central location, clean as per covid requirements, on-site restaurant for takeout, laundry facilities

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

basic toiletries provided (no toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient

slow wifi.

our kids loved the pool and slide

our kids loved the pool and slide

my compliments to the kitchen

pool & gym were not available diring my stay

parking can get a little crowded, due to the tim horton's in the same building

the view for the worth of money was disappointing. the wifi was slow.

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room

the only thing i would want would have been a paper room service menu instead of a qr code.

the wifi was atrocious

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

pool is pretty small for the size of the hotel

the spa was amazing and the massage was outstaanding

the room service food was excellent and came up quickly

the gym and pool area is top tier

from our drinks in the bar, a fantastic restaurant and the gym was next

convenient having laundry inside the hotel

it s linked by a corridor to a gas station and full-on truck stop (showers, laundry, etc )

having a laundry mat and 24-hr convenience store was also a bonus

and because it is affiliated with a truck-stop group it has more conveniences such as expanded laundry facilities

could smell the fresh laundry and cleaned floors

the public paid parking fees. no onsite laundry facilities.

early check in and late check out were a necessity for me on this trip and they happily accomodated

was able to get early check in and great location

room service multiple times, no one picked it up

restaurant and bar inside the hotel were super

the kids enjoyed playing foosball and shuffleboard games while we waited for our food

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

good gym, awesome staff.

no wifi or cable, construction started outside our window at 7am. definitely not worth the money

no bar in the hotel where you could watch sports and eat dinner. i was forced to go to the pub.

would skip ordering breakfast next time

the bed was very good and the breakfast.

the free wifi could be better. we could not get some devices to connect as the network.

room service was wonderful and reasonably priced

no ware pool - it can placed outside in the balcony! you got space!

i asked for early check in they upgraded me to a room with a beautiful view and two queen beds instead of my

liked the location and room service

the wifi was pretty much useless at 1mb per week

amazing views and super accommodating. we needed and early check in and it was no issue.

reasonable good room service but a limited menu

there was no slippers or disposable bags for our laundry

kind attentive staff, luxurious rooms, awesome lounge, and pool area. i love staying here!

lounge and staff were great. spa was very comfortable.

lots of delivery fees & gratuity added to the room service charge - but

but i did enjoy hot tubs, gym and steam room and swimming pool the most part

room had no microwave, and no laundry room in the hotel

we came back from heritage classic to be told kids not allowed after 9pm

wifi disconnected on the last day, making checking in on my flight home iffy.

the bar was good as well

restaurant food prices put us off and food in bar was ok but my husband had to return his steak

we ended up doing laundry to take up some free time

of laundry service for longer stays is a bit of a nuisance but considering the price i can t

need laundry facility

gym equipment and tv not all working. no fridge in room

wifi was clunky

was so well stocked, the beds were comfy, the bathtub was phenomenal for a soak, and the in suite laundry was

spacious self-catering suite with fully equipped kitchen, living/dining room, bedroom, bathroom, laundry, but

the suite has a full kitchen, dishwasher and laundry, also lots of room for a family of 5

it also had laundry which we used twice

it was like having a small apartment, with both kitchen and laundry (and even the soap for it was included

liked the location, room with balcony, and laundry room

staying 3 days, we asked sunday for new towels and were told they would be put in room as soon as laundry received

laundry dryers need to be calibrated

it was handy having the laundry room to catch up on laundry

very clean and seemingly freshly renovated interior, laundry facilities, good location.

laundry detergent used was strong and caused reaction and itching of skin

excellent value and i didn t have to do laundry to avoid fees.

there was a coin laundry, which was convenient

but thats just me i know we got what we paid for but i would appreciate if the room had a dirty laundry bag in

there was a pull out couch and another sofa, table and chairs, a little counter with 2 bar stools

can think of something to alleviate the congestion of guests moving luggage and staff moving laundry around

would have been nice to have a guest-accessible laundry (self serve, coin or credit card operated) but it wasn

very limited things in the kitchenette

the description said that there would be kitchenware in the kitchenette but there wasn't.

appreciate finding a trendy hotel that doesn't break the bank and is also pet friendly

the laundry facilities didn't work. tv: no movie channel, not even an option to buy.

pool and gym were not open

no time to enjoy the pool or gym.

swimming pool can be bigger

free wifi, free parking is all good

long wait for laundry housekeeping did not come to clean the room

complimentary breakfast was amazing, the facilities for laundry were super convenient and the kitchenette in

every room in the property like fitness centre, laundry room, common washroom need a card to open

the laundry facilities were a great bonus

due to high volume of use of laundry facilities, suggest regular cleaning throughtout the day is

like about this hotel location and bar it s very specious

restaurant and bar on property, king suites are big, lots of windows and separation for families

lack of good parking,

wifi i have to pay

along with the swimming pool, wish there was a hot tub.

we like the large suite and breakfast. also laundry facilities.

having free laundry was icing on the cake

free usage of laundry room was great

used their laundry facilities

free laundry! room was great, comfortable beds, excellent breakfasts

the evening staff helped with a laundry situation

didn't like the fact that because of covid 19 the bar closed early but that was the governments fault not the

there is a bar on site with vlts so that was great

also being able to have early check in time and they accepted dogs

start with -- friendly staff , they accomodated me with late check out and check in was express took only fee

having laundry facilities were an added bonus

the hotel is well equipped with the gym , swimming pool

beds were comfortable. the room was clean. room service was there when we wanted it.

no wifi

suit that we booked was well worth having, as it provided us with a little more room and a kitchen sink to wash

room as an apartment, 2 tvs, very good kitchen & laundry available

location my room had a separate bedroom and pet friendly. price outstanding

the room itself was a 1 bedroom suite with kitchen

were some issues with the free wifi that were not handled by the staff

i love that there is a kitchen and dining area in the suites although are restaurants nearby

free wifi is always appreciated

parking, elevator, staff

beds sucked and bar was sub par.

no swimming pool

parking lot by front entrance isn t in very good shape trip hazards

bar attached to the hotel plays loud music until 2am

nothing, checked in to the duty manager munching on a shawarma, no wifi or internet available, room stank of

bar lady was nice

wifi sign in the room is too poor,i can't connect to it completely

due to the blues bar downstairs

they also do not have laundry facilities open on the weekends

clean excellent location, excellent staff, wonderful breakfast

breakfast was very good

fireplace in my first room didn't work, staff were very helpful in switching me to another room

eg, lobby furniture ; fireplace in lobby sitting area was not working

the breakfast charges kids so much

bar was brilliant, manged was friendly and knowledgeable

friendly stuff and nice gym

kids liked the pool.

no pets allowed.

the front desk taking cash money for laundry and stihl charging it to my room

there is no laundry. needs also renovation

no laundry faciallies.

the breakfast and the fitness facilities (the gym and pool) were good.

tv was not working, i don't know if it was due to wifi or remote was broken.

the coin laundry was very handy too

only thing i didn't like was that i didn't realize there was no laundry detergent available for the washer/dryer

enjoyed having laundry facilities on site

washroom floor, no kleenex, no knives, no popcorn supplied in room, low towel supply, no dish or laundry soap,

no laundry room

toilet paper nighttime, overcharged for laundry services $5 to wash $5 of dry, my time you got your breakfast

location, laundry, friendly staff

was available room was clean reasonable rates lots of pillows free parking pleasant staff laundry coffee, tea

breakfast, spacious room, clean

the gym are to small and there is nor swimming pool.

was a lady asking for trolley and she said there wasn't one even though i saw it sitting in the laundry room

no laundry facilities

level was low first answer was no we can't (book all nights on same bill) or we don't have that (laundry service

laundry facilities were not available the dryer was not working when i try to use the laundry room

laundry and dry cleaner which is important for families

i was traveling with my 2 young kids and they were excited to use our vouchers for a nice breakfast the next

good maintenance.. good wifi service. good shaw cable. very quiet. comfy bed.

the pool was great for the kids

the pool was under maintenance. was looking forward to tske the kids swimming but didnt happen

that was the only problem i seen no kitchen open kitchen open for meals

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

from dogs and cats which i'm allergic to, the hot tub was extremely dirty, there was no guest laundry like

breakfast was terrible. laundry was broken. a lot of questionable clientele.

was on the first floor and required your room access card to gain entry which was also the laundry room

between the broken laundry machine, broken vending machines, cleaning staff touching my belongings and going

operated laundry was fair price and the front desk supplied detergent and dryer sheets

only 1 laundry room , 2 washers and 2 dryers which are quite old

the laundry facilities were cheap and siap and dryer sheets were complimentary

on-site laundry is only $1

large room and excellent gym

the laundry facilities are old, and in an unsupervised basement, which could worry anyone

the pool water was too cold

had free slushies and free coffee at the front entrance was an extra nice touch for adults and kids

pool was a good size and clean

the whole pool area was well equipped as was the gym (one of the best we ve seen as a hotel)

the sign in the bathroom bosted about being environmentally friendly by saving energy on laundry but the coffee

pool, breakfast and laundry

we made use of the common washer and dryer for laundry and that worked out well

the laundry machines that were said to be working but ended up leaving me with soaked clothes

location, laundry facilities, bed,room, parking all good.

on site question laundry

water park is to small and the pool has a rough floor at the bottom of the pool , scraped my knee

parking

rooms were full of pet hair , and had a urine stench to them , we had bathroom fan running all night to try

24 hour gym was awesome, as well as hours for pool and breakfast

breakfast was brilliant, the laundry facilities were excellent and the beds were comfortable

had a pool and hot tub as well as laundry services

breakfast variety laundry room

i decided to use the laundry as advertised which cost $3

the place is clean and has laundry room on each floor. close to wem.

also liked that it had a laundry facility

nice and quite good for kids and adult

kids were really happy with all the current it connections (lots of plug ins and usb plugs etc)

very large room, good free breakfast setup

there was lots of parking

hotel looks new and has plenty of parking

we had drinks at the bar but the staff were unable to make a martini.

understandably everything seems to be shut down in here because of covid no restaurant no room service and no

the staff were fabulous. room was comfortable. food was delicious. parking was was great.

the wifi connection is very low

clean, bright, well equipped room. ability to borrow items, coin laundry, swimming pool.

we love the full kitchenettes we love having the option of cooking our own breakfast, free laundry(they provide

staff were phenomenall free laundry facilities games room self serve convenience store decent pool right behind

and next time would like to use the cooking area as i now know that i can use the kitchen and laundry services

on site laundry room was a

they even have laundry machines available

staff was helpful with figuring out laundry

laundry room, good

my kids had fun with the game room

aminities, cleanliness and breakfast

wifi did not work properly had no wifi both nights

especially the underground parking even though the door opener was inconvenient ( hard to reach from car

indoor parking was handy

no prior alert to pool and gym being closed for repair.

no breakfast, no hot tub, no swimming pool, no gym as advertise we are so disappointed

liked the underground parking option and guest laundry facilities

i would also highly recommend the guest laundry be cleaned

also sounded like we were right beside the laundry room

i hope it was just a bad housekeeping day but other common areas were dirty (laundry room was excessively

was a group of kids being disruptive around the pool despite it being quite full

spare cots, supplies and laundry were located in the parking garage in plain view and exposed to vehicle exhaust

trynna make my hunni move like gonna run him over with his cart of laundry

would have liked laundry facilities. covered designated smoking area.

no laundry facilities......

the room we had, def had issues with hearing laundry and a broken pop machine

for money, huge bedroom, adequate continental breakfast with hard boiled egg, a small gym and laundry is a plus

the breakfast, laundry facilities, walked through front doors and forgot about the location..

also very helpful to have laundry there because we definitely needed it lol

coin laundry on site

the staff was very friendly and helpful, and there is on site laundry which made a huge difference for us

the bed was comfy and laundry was accessible and parking.

had a very good selection of breakfast items, although their pancake-maker was 'out of order'

had to sit in the kitchen area to eat our breakfast, my boyfriend was trying to get ready for work

location reasonably priced pet friendly

it had a kitchen and separate bedroom

best place for the kids

cpipdnt bring our pet because there was nowhere to take then our for a pee anywhere near entrance

the roman room was smaller than photos spa bath hard to get out of. very slippery.

the location is great. staff got us an early check in which was very appreciated.

the golf

of the dryers in the laundry room wasn't working properly

it was great staff was friendly. it was nice using the laundry machines.

not clean, poor laundry, homeless issues

when we arrived, all you noticed was the laundry hanging over numerous balconies

no water bottle available in the building when the restaurant is not open and laundry room is out of service

a very small but added thing is the typical high quality best western laundry bags replaced with super cheap

i wish they had a laundry room on site.

laundry services advertised - this is not provided at the hotel and had to find a local laundromat

no laundry on site

the staff did not understand how the wifi operated and could not get it working for us

waffle makers in the breakfast room, those were sweet the fact we could do laundry to was really

was able to do laundry for only $5 wash and dry

maids helped with laundry

is different colors like old and new curtain was tear swming pool is not working and also laundry

pool, no restaurant, no continental breakfast, no laundry service

the amenities! pool and hot tub, restaurant in the hotel, complimentary laundry facilities.

very comfortable beds guest laundry was a life saver!

the hotel was very busy with kids sports teams, they managed to do a very good job of keeping the teams separated

wifi didn't work most of the time

gym temperature was too warm, needing to get a gym/pool access card everyday instead of one for the

very nice hotel ,excellent service,everything is well ,gym is big ,and swimming pool for kids

no breakfast service.

did not use the fitness center or pool but both looked quite impressive

there is underground parking only accessible by hotel guests, which made me feel safe travelling alone with

underground parking with an elevator to take you straight up to your floor was so convenient

pet cleaning deposit

they could do not even something we could put on the floor,they didn t care that i had two kids

they put extra effort into making sure kids were enjoying their stay which exceeded my expectations for a

pool, hot tub , starbucks , gym, bar, restaurant

friendly staff at the desk, room service and food and beverage restaurant and bar.

free laundry

the free laundry and the gym

when i went to the laundry room in the basement, i found that there was no detergent

they have a free laundry machine in the basement next to the workout room

clean, good value. home away frome home. laundry!

parking

the wifi did not work

someone break into my car. the cameras wasn t showing enough to the parking

the parking lot

cable and free wifi

brand new beds and bedding. great wifi. good tv with shaw cable box.

wifi would cut in and out all the time, then it just went off

location was good, laundry services were ok.

could do with improving the laundry system.

quiet, i did get some good rest, the staff kept it clean and i was able to do laundry.

the wifi wasn t very good so couldn t use the internet

easy access, uncomplicated. free parking, nice lobby.

also, it was nice to be able to do laundry as we came through a storm and all of our clothes where frozen and

i really appreciated a washer and dryer being available for guests to do laundry

i liked the quiet, the cleanliness, the laundry mat area

it has swimming pool which l didn t use. good for family with kids. has laundry facility.

the break was awesome and we enjoyed two days a lot with kids

stayed for the casino

everything was good, food was awesome, room service was awesome

to many retail stores, door man, valet parking, entertainment ,the staff-joel our waiter he was informative, on

was looking forward to pool and hot tub but no mention til in the pool that jets were out of

casino,pool, food ud83dude0b starbies . easy to get onto the highway

beds, wi-fi was good, though we didn't use the swimming pool or hot tub, we did use the on-site laundry room

bad, but i was just wondering if there's any way possible to add fabric softener to the towel laundry, towels

didn't like the low lighting in the bathroom in my suite, the lack of laundry bags, slippery tub (no non-slip

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

antibiotics, cream and antihistaminic, also on my way back home i took all my clothes to a laundry to avoid

loved having the laundry facilities, and no charge at that.

the pool wasn't open at the time of course because of covid.

swimming pool

when i booked on line with our kids ages

it smells much too strongly for me so we had to go out and buy shampoo and bar soap

had my dog with me, and when i lengthened my stay to a laundry suite to do my laundry they would not accommodate

for a unit with kitchen and laundry - there s was no dish soap/sponge nor detergent (they did provide detergent

really liked the laundry facilities in suite setup - handy when traveling

lovely staff, great location, loved having kitchen and laundry.

ashwin found a ready room but was long walk down hallway near laundry & 'work' area

a very noisy room next to elevators, ice machines, and a laundry drop-off room

they have free laundry

good servive very clean great breakfast selection nice pool area

clean, quiet room, nice breakfast.

black mold in the corner of the tub noisy . large extra pet charge for 12 hours noisy

underground parking great staff convenient

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms

the beds ! the super warm pool is lovely

and spacious, we were disappointed that the hot tub was closed, as we booked the hotel for the pool and tub

really liked the gym, pool, hot tub, staff who let me use their computer for microsoft word, location, the rooms

breakfast was great, compliment to the chef

food, beds, pool, hottub, location

great waterslide and gym. breakfast was decent

great breakfast, enjoyed hot tub and gym

breakfast was not desirable.

there is coin laundry onsite

warm pool, hot breakfast, kitchenette and comfortable bed! great stay!

the room its self i wish was a bit larger as we had a queen suite with two kids

breakfast had a great selection & the kids loved the pool

during the week the breakfast dining area was not cleaned and unsanitary (messy kids)

pool, gym and laundry facilities are good and convenient

3) we loved that we could use quest laundry (2$ for a load and dryer) - so i washed and dryed all our clothes

the pool and laundry facilities were great for our multi-night stay

breakfast, laundry, clean

wonderful stall! the facilities were clean and modern. breakfast was enjoyed by all the kids:-)

get clean bedding, or clean towels and when i moved the stand there was somebody else's dirty laundry behind it

the laundry for

i was charged $16 extra to do one load of laundry

laundry room

some guests were hanging their laundry on the fence at the boundary of the motel

used laundry facilities which was great for not having to find separate laundromat

the laundry room was a bonus

the pool wasnt open, still working on getting it to code.

the underground parking was a bonus

headphone input in the gym screens did not work

access, friendly staff, room service available late, very clean

room service took a long time

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest

the bar bill for my friend and myself was a bit high but maybe we drank too much

room service was fast and courteous

friendly staff, coin laundry inside hotel

the shuttle to the airport really convenient

great location, if you are trying to catch a plane out off the airport. breakfast was good.

check in & friendly staff who offered a take away bag breakfast since i was departing before the complimentary

limited food options in restaurant particularly for kids.