for a pool key mix up i was called stupid and and idiotic for misplacing a pool plastic card multiple

kitchen was old

bad electrical wiring (hazardous), overflowing toilet, no tv in the master bedroom, bugs on kitchen counter,

one of the bar staff were quite moody

on the most beautiful beach with a restaurant right there and i really cool bar on the

the pool bar , caribbean fish market and sangrias bistro were all 2 min walk max and staffed by people who

the pool was lovely

and i are in good shape b/c climbing three flights of stairs to and from our room [y-143] to the pool/beach

it needs some updates around the pool, the lobby

the pool

pool temperature got way too hot

no room service, no pool service , hard to get around with all construction going on

in the adult pool

was horrible the property didn t measure up to other ritzs no lobby bar too dark at

kids in the adult pool

the pool area was lovely

lovely pool and beachside view

kids in one room and adults in another was fabulous

the location of the pool on the waterfront was excellent.

the pool was luke warm all the time

only a beach bar open due to the hurrican last year

this makes me think that the kitchen is prepping things without caution and could really do damage to someone

amenities, villa size and very comfortable beds, beach and pool as well as the restaurant, amazing view from

should have a coffee bar in the lobby and having to go to the store and wait in line for a half hour to get a

the gym was big, there s free washer and dryer

the outside bar wasn t clean and to many bees

infinity pool bar was outstanding

long distance to the pool and drinks were overpriced

housekeeping little delayed with setting clean laundry by the door.

nice pool area, good views, enjoyed tour of museum (history & diving finds

cafe and pool and views

well equipped gym that is kept clean and has a great view as well

is great, beautiful pool with a beautiful view, sunny side grill cafe makes amazing breakfast

internet is not stable, laundry doesn t work

the onsite coffee shop and deli and restaurant and bar had great service and food

beautiful environment and view, coffeehouse, bar and restaurant on site. so close to magens bay

loved having the small kitchen in my room

loved the little kitchen and layout, and the bed was so comfortable

we loved the kitchen and its appliances, including the dishwasher

also would have been great if there would have been another restaurant besides snorkels bar & grill

had a lot of green alge floating in the kids pool, it also had a lot on the sides of the pool

wished that the spa had been open would have loved to go

they drove around on golf harts

poor quality bathroom/ activity, restaurant and no laundry

the laundry staff was super rude as was the staff at their restaurant

laundry was broken

veiw of pool, pet friendly, comfprtable beds and pillows

i did not like the fact, there is no room service everyday and you had to pay for breakfast.

have hot water, a kitchen that is a plus for saving money on food

the kitchen only had two soup spoons and one knife for us to use to eat with - no forks

the kitchen area is large and there is a sofa and a flat-screen tv

it was a 2 bedroom with a kitchen

great views and a pool

the front desk staff member was very rude when asked about laundry and also again when my husband had to go

there was no laundry facility

there had been a power outage on the island during our stay; no water, wifi or electricity anymore

very limited breakfast, and very slow service. beach was not clean. wifi was a disaster.

the electricity went out and room service was lacking

computer not working and no laundry facility for quests

computer not working and no laundry facility for quests

no laundry

the hotel was a little run down. had very little parking.

wifi reception was lousy and slow

find a few beach towels for us to use while we waited (but kudos to the young man who went to the laundry to

the full kitchen and electric grill were great for making meals and keeping the beer cold

very nice rooms and food was good. gym was large and well equipped.

must buy breakfast with your room

large rooms, good wifi and the hotel is located right in front of a nice beach

wifi doesn't reach the room

wifi has some problems getting connected

big room overlooking the harbour, air con, supermarket and bar nearby, friendly staff

bar was not open before dinner, we never saw it open so

clean pool