breakfast was standard but long waiting time as it was served.

very clean, the stuff are the nicest like all of them, breakfast a table really yummy

very safe in time of covid 19. the breakfast was divine (including the service quality)

of the bar staff near the pool was extremely rude, brought a dirty cup of coffee to me and expect

good and professional customer service in general and the sphere during the breakfast in particular: excellent

room service via the in room phone, i had to wander around the resort to find someone even for

everything location hotel spacious room gym spa swimming pool seaview breakfast buffet the staff

they have wonderful staffs and catered to all of our needs, cleanliness amazing breakfast/food and location

breakfast brunch was very good

good restaurant, top quality gym and a bar to chill in the property

good location. welcoming staff. car parking available. late check out

i didn't like the fact i was charged for breakfast and it was supposed to be free.

not clean noisy bar at the entrance

the in site bar and restaurant. and the evening live music

helpful staff, very clean, wonderful breakfast, and convenient parking

pool full parking lot

breakfast especially the excellent service from sandrine and badre always very helpful also the

parking was not available had to park the car far from the hotel, hotel staff was not at all

you want to park in the hotel's free parking, you must give the guard money

at the gym you have all what you need for a good workout and the pool is nice

laundry services are not available, and included breakfast menu is not diverse.

no constant room service , view is not good , high cost

tables at the bar restaurant

nice clean room in good hotel. more than friendly staff. perfect wifi.

the wifi was reliable since i had to work from my room

we ended up getting iver priced room service and beer instead

the location was amazing, in front of the beach and surrounded by a golf course

the spa area is more similar to medical offices

wifi does not work very well (especially around the pool)

the pool area and kids club were great.

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their

marriage certificate for local couples which can be quite frustrating for couple married and with kids

swimming pool is in closed roofed basement area , far from center of casablanca .

the swimming pool was treated with overdose of chlore irritating my eyes all night

breakfast amazing. reception staff very responsive. spa was immaculate.

there is no free laundry/washing machine options despite indicated

wifi is brilliant i managed to work remotely including video conference calls without intruptions,

missing fridge in room and poor wifi

wifi is very speedy at all the time, breakfast little buffet is great and with loads of choices,

room service will just clean your room without permission (but this common throughout morocco)

could be better, laundry service did not exist

hasna was very obliging and with her wonderful english was able to care for our needs, including laundry

the restaurent snack bar and pool were exceptional

would highley recommend, bed was so comfortable, nice quiet room, breakfast was fantastic

wifi is perfect

the laundry is too expensive, we were shocked when we got the bill.

gym has absolutely no equipments

the location, staffs and breakfast are great!

the gym, staff are accommodating

some kids begging money were around chasing at us - overpowering perfume smell of the room

do not recommend laundry service

the breakfast menu was light, probably because of ramadan

room service never came to clean the room but when we told the reception they were cooperative

that would have been helpful is a phone list of service numbers (like for the front desk or room service) in

contemporary design, well maintained, friendly and helpful staff, excellent breakfast.

there is no laundry in the property

i would like to thank najat and asmaa from room and laundry services for their quick responses and professionalism

dont have a laundry 'service' but asked at re eption

it would be nice if there s also a laundry servie for a fee (they might have it, i couldn t just find it in

the laundry service was tidy and quick

clothes were taken in for laundry but were not returned by 7pm as per the service promise

poor breakfast

great breakfast and overall excellent service

the rooms were extremely spacious and clean, and the breakfast buffet was easily one of the best i've ever had

wifi is broken in our room and we have to change the room.

ennoying noise in room 3222, maybe very close to the laundry or ac engines

room cleaning service everyday, and here's paid laundry service if you need

breakfast was meh. no laundry service so i had to go out and find a place to do laundry.

the laundry is not change every 2 days

clean and comfortable. good wifi connection and friendly staff

nice and friendly staff good locaton good parking

if you call it and even when calling it it did not come for like 2 days or even more , and the wifi is not

room spacious,very clean , god kitchen stuff, nice samsung wide tv ,spaious bathroom,

everything, spacious loved the kitchenette and its just a great value for money

kids loved their stay

great value for money with all the amenities, even a very small gym open

ask for a room facing the parking lot otherwise it s a bit depressing overlooking dilapidated buildings

also the access to a gym was a plus (albeit was small) excellent access to the tramline (directly outside) and

smoking in the bar and lobby premises - it was not indicated that it is a smoking facility

secondly the service personnel eyyoup, working in the restaurant and bar was very helpful to us special thanks

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

chose this facility for indoor pool but it was not functional during our stay

breakfast very good

breakfast could be more varied

hotel is squeaky clean and newly renovated, sound insulation in the room was impeccable, generous pool and

they don't have room service, of course for what you pay there isn't

also had parking on street in dedicated hotel area outside of reception entrance with 24hr supervision

friendly and cooperative owner , the hotel has a good location near medina , the breakfast served was prepared

the wifi was a bit weak but other than this it was a geat stay.

location is very good, did not take any breakfast from the hotel

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

the fitness studio is full of dust and equipment aren't working and the pool is full with leafs so i decided

spa, pool and gym also recently renovated too

not that clean, poor wifi in the room, coffee at breakfast could be better, booked the hotel shuttle from the

the hotel need renovation - very old rooms - some rooms are noizy due to a bar close to the

breakfast was simple but tasty

breakfast was a bit limited but still tasty

the tram stop is close to the hotel, breakfast was good, the cleaning great

the breakfast was delicious and varied, and the reception staff were very friendly and helpful

breakfast was simple but good (coffee was

the staff is nice; they helped us do laundry for a reasonable cost

i used the laundry services which was quick and reasonably priced

final price for laundry was over three times higher than what they told us at the reception the day before

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

excellent breakfast choice

the rooms were very neat and clean and well furnished in a modern decoration, a free car parking with a very

the parking was on street

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

conditioning is very bad, no swimming pool or spa

was wonderful, and he showed me the beauty of the hotel, including the restaurant and the gym

the rooms were very large. i appreciate that they have a sizable gym.

room service for late lunch which was delicious enough for 4 people so i wasn't able to finish even

the housekeeping and laundry service

wifi was spotty or not available in some areas.

the wifi was great and the staff at the front office were friendly, including the concierge

comfort and cleanness . no gim , no iron , no water in the room ,no room service , etc

location,breakfast and personal were great

the breakfast was good, and the beds were very comfortable

great hotel, location, clean, smart, in house parking.

good spread for breakfast and the staff were friendly and helpful

room service was no better, showing the same lack of professionalism

staff is wonderful, breakfast service is lovely

) the breakfast place was very artsy and colorful and had a good food selection

room size was good room service was excellent

for ordering a coffee or a beer you need to go to the bar and say please

is bad, restaurants under the table was dirty so i couldn t eat so slow room service, we asked iron, it

breakfast was great and the room size was just right as well

when i ask for any thing like laundry or housekeeping

sinks are too small water splashes down to floor did not turn down service laundry service was not on time and

staffs absolutely went above and beyond to help me with my laundry and i was so thankful for their help

when i ask for any thing like laundry or housekeeping

hotel itself had no gym, swimming pool, some restaurants due to repairs

the hotel provides a laundry service but business travellers like me may arrive out of working hours or simply

no drawers for clothes . need laundry.

sea view room gives to a junkyard and the rear of several apartments, laundry hanging on balconies

we arrived late and slept soundly for eleven hours, unfortunately missing breakfast.

parking was interesting

parking

aff, facilities, location and breakfast) so clean

massive comfy rooms and the bar around the corner open till

the room service food was excellent

this hotel one of the best hotels in the city

during breakfast like: phones must be silent, smoking forbidden also outdoors, no excessive perfumes

the spa team, in particular, stood out

nice location, decent breakfast.

i didn't like the breakfast

staffs are extremely friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for

same-day laundry

we ordered a shuttle taxi to the airport and laundry service

breakfast is good and fresh

breakfast felt like a snack bar rather than a four star hotel, staff was totally overstrained, once pasties

the wifi could be better.

wasn t aware of laundry prices. my fault.

laundry service, while convenient, is very expensive

location is great, the breakfast bar interior is in the style i like, breakfast itself is very ok

i asked for a late check out and they facilitated me

breakfast was not recommendable

we had our laundry done while there and he was so helpful with it

breakfast, there was not enough food, it was until 10am and we got there at 9:30 and all they had

abundant breakfast, they replace quickly

friendly staf - good location - privat parking (very important in this neighbourhood) - room and bed are oke -

good breakfast. convenient location.

was perfect, beautiful and cozy room with great breakfast and the stuff was super friendly

value including decent breakfast - reception staff friendly wifi & ac works well - fridge in room good location

self service breakfast

breakfast est good

good breakfast options

housekeeping offered daily cleaning service and i also took advantage of having my laundry cleaned during my

staff super friendly, laundry service was great

in case you need to do your laundry, they offer laundry services for only 70 mad for 5 kgs

laundry service was stellar

in every floor) and tea-coffee, which was very handy to make some cereals and coffee for the breakfast since i

also, since i ended up staying a week the maid did my laundry for me for a small fee

the room smells like a very strong laundry/ conditioner that made us cut our stay cause we had a headache the

wifi signal is really bad, i couldn't work in my room.

room was above the bar and therefore noisy with music until late (gone midnight some times)

the breakfast was excellent

good value, took credit cards, and did laundry.

wifi was not always connecting and sometimes a bit slow

wifi and tv didn't work in our rooms entire 5 days

wifi was poor even in communal area

great breakfast and good parking, a littile low for a 4x4.

also used the laundry services

don t do laundry here without a hearing the exact price honestly, i at the beginning everything was very

the wifi wasn t great which disappointed the teenagers!

a bit cold, didn't welcome us or volunteer the usual information (which floor the room is on, wifi password,

the hotel need to upgrade its wifi facilities. this is 2022!

the laundry cost me 150 mad, which seemed like a scam

the breakfast was delicious, excellent.

we were happily welcomed. in the morning we enjoyed a good breakfast.

there is a regular breakfast and a honest price

free parking in front of the hotel.

quite expensive laundry service

she did our laundry and left it all nicely folded on the bed, she didn t even charge so we gave her a nice

not modernized. refrigerator did not have a plug. no wifi in room. needed more towels.

the staff wifi coverage noisy

wifi working only in lobby very poor breakfast

from the head and the pipe so it made it difficult to shower also we dropped a bag of laundry on the first day

breakfast is good with many options

quiet , breakfast was good and the people were very nice and especially the front desk team

in addition to, allowance late check out for genius3 member and the special treatment, they gave me more time

breakfast was generous, although there is no understanding of coeliac disease/gluten intolerance

perfect location very friendly staff good parking direct on the street, everything was perfect

breakfast is in restaurant, but it is kind of windy, so you need to put on a lot of clothes if your

good location in the center. the room was very clean. the breakfast is ok.

no room service

breakfast is limited

wanted to have breakfast and was told it started at 7

we were travelling by car and booked parking which was provided at a nearby underground parking spot

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

breakfast was ok, hopefully they'll have tweaked it up once they're more established.

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially

wifi bad

need strong wifi new tv some rooms

a reasonable breakfast served in reception area from connected cafe at a low cost

good breakfast and nice location

city center, great location and tram access with amazing staff and good common area with good wifi for working

the laundry service that cost us 75, which

we were hit with an absurd laundry fee of 2780 dirhams which was never mentioned anywhere before hand in any

had to pay to use the laundry

they have laundry if you need also

breakfast was best we had encountered in morocco

there was no internet (wifi) during the days i was staying. all the rest was good.

i like the moroccan breakfast i chose to try.

great location, super comfy. hot shower! nice breakfast. internal room is nice and silent.

good wifi

clean hotel with good wifi, after checkout we left our bags in the hotel to collect later

rooms are good,location is noisy, laundry slowly, restaurant expensive...

no spa 3

the hotel offers a free-of-charge car parking area which was a great plus for us arriving with a rented car

lounge and bar soft furniture needs a clean/replacement swimming pool cold and way too deep at 1

it would have been nicer with more soft and relaxing music at the pool.

bartender in the roof top bar (hassan) he made me buy him a beer while he was working as a

the rooftop bar is a great place to watch the sunset

the bar was also

breakfast was awesome staying there was fantastic everything went smooth it was very clean and

breakfast was really poor not expected this type of breakfast

staff was helpful with finding a cab to the casa voyageurs, sending some shirts to a private laundry (the hotel

could have been better: wi-fi coverage across the property, laundry service is deficient

so, to kill the time, we used this time to do our laundry

most of the sight seeing and shopping, the staff were friendly and attentive especially adel from room service

the wifi was not good enough to use

parking possible in front of the hotel

breakfast was not included in price, neither parking.

clean. staff are friendly. location is good. wifi is fast.

also, there's a really nice lady at the breakfast restaurant, and the staff at the roof top bar are very kind

room service was very good

they have a lift, they also provide free parking in front of the hotel

they also have some parking places reserved for the clients

great parking. the room is 4 star hotel class.

for those driving, parking would be problem, but the staff there will help get a guide..

the wifi was pretty much non-existent in the room and the shower head was broken.

only nitpicking. not much of a view from the small balcony and laundry was expensive

in a good location but run down and the hallways always full of dirty laundry and trash.

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

the only critics, they dont have laundry service. if they have this service, all will be better.

pay extra for breakfast but we had a deep sleep and realised too late for breakfast

bad,,its not clean at all,,after 4pm they dont have laundry services or at lest iron,,they have only one iron

a shoe cleaner, a free laundry on the floor, the juice flight

love that this hotel has a laundry room with a free washer and dryer as well as access to an iron

lots of onsite facilities eg bar, restaurants, gym, laundry rooms etc

for example meals from the restaurant and laundry service are very expensive

was looking to get laundry done

staff and location with great room service and facilities

well equipped, good wifi

so glad i booked the hamman spa and massage - superb

wifi slow.

the spa is closed

the breakfast was very delicious, it quality s was very good, so many items.

spa is not operational

breakfast was ok, continental. sauna was nice, and included.

the swimming pool is very cold. not heated. maybe in summer gets better.

we are definitely coming back, hopefully with a breakfast package next time, as we didn t have that this time

and spacious rooms, varied breakfast and very professional and helpful staff

when we arrived we were told the restaurant was not open, only room service

would have loved to have made use of the wellness and gym facilities but unfortunately we were only there for

gym is a bit small but it still has all the basics; the music at the rooftop bar can be a bit too

actually nothing i wish if there are laundry facilities there

the laundry/dry-cleaning service should be improved.

- also one of the room service came on the second day to check if i used something from the minibar (the front

we had room service which was reasonably priced, plentiful and convenient

the noise untill 01:00 am in the morning, playing kids - horror

had to phone reception twice to have laundry picked up from room

i like the welcoming from front office , room service and security l

clean and very nice bedroom i didn t expect that the staff was really nice i love the spa really want to go

the booking included extra fee for two kids

we can really recommend the kind and very professional room service, who brought delicious food

wifi was very good in our room

we didn't try the breakfast, but the room service was delicious and quick (even on new year's eve past midnight

staff were excellent gave me a bigger room and rollaway bed for my kids

the swimming pool is rather small

spa was the worst i ve experienced in my life

the hotel bar didn t have any staff working in

great wifi connection and also lobby area was nice and clean

we were able to have a late check out for 500 mad until 6pm which was very good since our plane left at midnight

room service staff

there is no bar in this hotel so was disappointed following review of the facilities

excellent breakfast and personnel

staying there for new year s eve) the worst part: got food poisoning after a cesar salad from room service

the breakfast was awesome, staff was accommodating us on our needs

staff was very kind and pro ( reception, room service) we had a personnalized treatment

was somewhat limited, and drinks weren t served at the table we had to go and ask the bar staff ourselves

poor wifi. not very clean place

very nice breakfast, included in the price, made this property good value for money

everything is good except wifi and breakfast they must improve it

construction site nearby and slow wifi.

many bars and noisy after midnight, wifi was not stable but it was enough for me, one of the feet of my bed was

like laundry i have called reception 3 times and nobody came to my room to collect laundry

- we asked for laundry with the express option (delivered in 3h)

hotel screwed up my laundry, impacting my meetings, no apologies, no compensation, dont really care with the

clean and nice room, bed was super comfortable, nice rooftop bar with pool

parking lot, we parked the street like it is saying in the information but some man locked our car

quite cheap laundry service

easy check in. clean room and bathroom. nice buffet breakfast

no mini-bar and no room service

i liked breakfast and the bar staff, they were nice people

was mentioned that breakfast was included in the room reservation, but upon my stay i was charged the amount of

good choice of food for breakfast

the breakfast is not great. there are too many sweets and cakes, not one vegetable.

room service is quick

which extremely inconvenient when travelling with a stroller i would also suggest to add : a room service menu

the el patio bar serves great drinks and food - try the tapas, the mini burgers were fantastic

despite repeatedly asking for them, i am only told they are coming back from the laundry, but they are never

- no laundry as they said

was a suite , had a big space for kids

the breakfast is also very good

friendly staff, all is new, espacious and beautiful room, even with nice kitchen and big table i to work and

great service from doorman, bellhops, reception, laundry service and restaurant staff

there's also a spa on site but i didn't use it

if they include some indian dishes in breakfast menu.

also free parking

great room service

hotel staff were helpful and nice to kids. comfortable stay in very convenient location.

kind staff, absolutely amazing breakfast, very clean and pleasant breakfast, highly recommend

room service: can bring both food and drinks to your room

a bit noisy and breakfast can have some fruit and vegetables

good breakfast but you have to wait more than 40 min

staff very friendly and excellent breakfast.

perfect location, spa services, safe and clean, thank you, will back for sure ud83dudc4d

new hotel, very comfortable, nice breakfast included

is music constantly playing in the lobby and spa from a tv, looping the same short tune over and over

the breakfast was delicious, and the hotel s amenities made my stay even better

our kids were really disappointed

it features a spa and a gym

wifi was very bad, almost non-existent.

no wifi password was given when i checked in

the dinner buffet choice wasn't very satisfying - we ended up eating elsewhere as the kids found nothing to

the pool is not family friendly. it has a strong current and is awkwardly dark.

the spa is awesome, we enjoyed the pool, sauna and incredible massage

gym and spa were wonderful

nice place to visit in casablanca, staff friendly, breakfast was delicious and various

besides an a very large bedroom, there was also a spacious living room, complete with a high bar and fireplace

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

location, clean rooms, excellent laundry service

no laundry service on weekends,

breakfast good but too expensive

free wifi and room reasonable size

laundry prices were

spacious and well located, attached bar which doubled as the breakfast room was really cool

the room was clean and wifi was excellent

the beers in the bar are pricey at 50 dirham, but this is standard for this part of town.

breakfast was way too expensive, especially considering you could walk around the corner and

a most impressive breakfast & most wonderful room service

fridge unstocked and room service only answered after 3rd call

stingy and over priced room service

poor wifi connection. the hotel should ensure to have good wifi connection.

international breakfast only europe and mediterranean, to order at rs takes forever to come at checkout there

able to have laundry sent out, roomy, friendly staff

breakfast has to be in the room, no restaurant/buffet

they were also very accommodating with our two kids and made the

location and property, great and comfortable rooms, fantastic breakfast and very nice staff, especially mohammed

he was very helpful anything i asked him he ll try to do his best to help me specially i had my kids with me

issues and lots of flies communication with stuff is poor cannot provide direct billing of laundry and held my

laundry needed three days to get returned and when it did, it wasn t mine

it would be greatly appreciated if the laundry department could conduct a thorough quality check to ensure the

my laundry took two days, and after they brought me the wrong clothes

the breakfast was incredible

location is the best thing abt the hotel plus it has a car parking, even its surrounded by 24 hrs shisha cafe

needed the wifi for my routine work and kids ipad

there was safe and secure underground parking

the breakfast was nice as well, i highly recommend this establishment

needed the wifi for my routine work and kids ipad

laundry was a bit slow to receive it back but well done

don't clean the rooms every day, it took time to book the laundry as i didn't have the form in the room and had

likewise, laundry service was disappointing

the parking garage is kind of scary to navigate

in the rooftop was undergoing construction they made sure the pool was accessible and still very much pleasant

they offered me a few free meals to cover for their deficiency and free laundry (which was no good because the

toilets had no water hose, laundry service is a bit expensive but very quick and efficient,

thing is that wifi was not available to iphone in my room, but it was a very minor thing and they offered me to

of their way to accommodate me while i was there, except for the fact that they did not allow for late check

parking facility also great