liked parking area

the room was spacious. the staff were extremely friendly. the breakfast was delicious.

the breakfast was good and the staff was friendly and professional

welcoming , clean,good breakfast

stayed two nights and breakfast was not so good first day but great the second.

wasn't any garage parking and it was a rainy day which made the drop off crowded and difficult to unload

swimming pool and outdoor bar was fabulous! also, the food was phonomenal as usual!

from the gym to the pool, the only thing that was not up to par was the food at one of the restaurants

do no have covered parking which was a bit uncomfortable because of the high temperatures

easy parking

need to add guest laundry

gym open 24 hour/day

gym

the gym was also great

we used the free shuttle serve to commute to the louisiana boardwalk

location,pool,gym

everything.....room service

location and casino

the casino is small.

no texas hold-em table in the casino

no laundry bag

laundry from room being cleaned was outside of our room at check-in and check-out

no laundry bag in the closet

no hot tub, no laundry, extremely expensive buffet.

also no laundry facility s

pool and spa cold and no handrails there or in bathroom tub/shower

my stay was on a sunday night and the spa and room service was closed

the in-room spa tub has a timer that is outside the door of the bathroom that must be turned on, that wasn't

) the spa was out of this world amazing

the spa tub works by a timer located on the wall by the sink

worn out towels - need replacing! laundry - out of service!

room was next to the laundry and hotel attendant room so i was woken up early to washing machines goin and door

we were on the first floor next to the elevator and across from the laundry room

only slight problem was limited parking

pool rather small.

laundry was complementary and they had free warm breakfast and happy hour

the pool was out of order.

kitchenette area was really nice and desk/work space. pool area and gym were nice.

the kitchen was stocked with dinnerware and cookware which was so convenient

the kids enjoyed the tv in the bedroom and the living area

pool was dirty, majority of staff was rude, laundry room only had one washer and dryer.

water smelled bad and laundry detergent made sheets smell like cologne

closed, dryer not working in laundry room and no water (due to severe weather) wednesday

the laundry room was nonexistent

laundry was closed

hall walls had patches of plaster showing where bumped by guests and/or laundry carts

none of the machines in the gym were functional

plenty of parking spots

out doors got tube and pool quite

great location, lighted and security fenced parking, clean , friendly, and accommodating staff !

for a hampton hotel it's very outdated and did not have laundry facilities and the carpet was dirty

on time when we required to stay 1 more hour because my son felt no well no vending machine, laundry out of

laundry service was out of order the entire stay

need cleaning services and better laundry service

plenty of pillows, clean sofa bed mattress for the kids

its very close to the casinos i wanted to go to and parking was great

pool was not cleaned lots of trash in parking lot toilet did not flush very good bed was not very

everything was great. wide choice for breakfast

location near all the casinos and very friendly a great breakfast too

the pool could be bigget

breakfast was great and having access to laundry was most beneficial.

needed on site laundry washer and dryer

all around edge of bed, loud outside of room in hall all afternoon/night i m in parking lot maybe bc of blanton

it was nice love the late check out

the hot breakfast was nice

the staff was smoking illegal marijuana while doing laundry

laundry room

i was told the dryers didn't work and wasn't given the option to wash then take to laundry mat to dry

the pool was closed for use and the breakfast was mediocre at best.

the breakfast was hot and tasty. lots of choices

by someone the train made noise in the middle of the night and i was unable to sleep there was laundry hanging

laundry facility was located outside and not very clean. small outside area.

was very comfortable; had amenities needed for stay; laundry staff helped us with getting out laundry completed

i like that they did my laundry for me. front desk was very helpful.

better breakfast items

no complaints and i just went to a local laundry mat instead

the laundry/cleaning staff on is obviously has someone with long black hair

i liked that the hotel was pet friendly.

breakfast

breakfast was horrible

and a swollen bacl from sleeping on the mattress, it was supposed to be no smoking, but my room smell like

parking lot not enough light to dark room dirty hairs on floor and there was a big ugly spider by

i would recommend going to circle k just for late nights the mall around the corner then the casinos not to far

was no kitchen, for breakfast, was a sad thing,andthe location was terrible cause of construction, took us

door to the back parking lot was broken and would not shut or lock

laundry service, even with it being an extended stay

no guest laundry!

the laundry mat that's available has one working washer and dryer and it closes at 9

no house keeping, no wifi, no laundry

the laundry facility needs repairs. most of the machines aren't working.

laundry room was disgusting

because the wifi was not great it at least had a computer room which came in handy with my kids to occupy some

the pool.. lobby. room..ect..

parking was horrible due to people taking up 4-5 spots with trucks and boats and trailers.

breakfast was really good and staff was friendly.

th fact the ice machine worked and on site laundry worked.

awkward to get into the parking lot - had to drive through a gas station parking lot to get to hotel parking

room by pool

pool water is black, the landscaping is dead, people screaming all night long, we had to buy

like it was very uneven, there was condom wrappers on the air conditioner and trash all over the parking lot

no laundry was told didn't work

we were put in a room at the very back of the property next to the laundry room for the facility

was no ice machine, all ice machines were broke down the whole stay we were there, no laundry room

the laundry facility was not very clean.

doors needs better seals,no laundry on site,had to ask for iron for room,pool was dirty...

clean and the laundry room on-site was perfect

the gym was small

love this place, the hotel was really nice, the staff was friendly and the breakfast was good

was closed, and traveling with my kids they were disappointed

space in the living room was a good size but the kitchen lacked counter space

great value hotel - we literally spent a night there purely to wash laundry halfway through a month-long read

laundry machines all broken. water was cold in the shower. had to take a cold shower.

no trash bags in trash cans an no dirty laundry bags

the breakfast and the room service was very nice

the wifi was a little lacking but i barely stopped long enough to worry about it.

no laundry on site and

easy access and parking

smoking room wasn't available at check in as my reservation was set for

casino closed at 3am

added benefit to play slots in the casino if we wished

no breakfast.

plenty of parking. good service.

no wifi

together with white duck tape and looked like mold behind the toilet and was supposed to have breakfast but not

furnishings, furniture, more light in parking lot, more secure parking lot, dimmer lighting in room

fact it was bug infested, laundry didn t work, lights didn t work

no room service

fact that when i booked the room just seeing pet friendly, i booked the room

bug in the room,couldn't get a refund, wifi didnt work.tub dirty.

the hotel parking lot was well lit

ants on shower curtain and bathtub. laundry room was filthy.

free breakfast and free wifi

that is about 8 minutes away from great food and casinos. gas station right in front.

though we made our reservations before getting there no mention was made as to the amount of the pet fee

the breakfast was great

pool, clean big rooms, and breakfast

the room was very comfortable and the wifi was very good

close to shreveport, gas, food, casinos

the parking lot for a casino truck stop is next door which leads to lots of traffic.

the location was great! pool and room was nice!

one night stand for the bed no laundry bag for clothes breakfast was terrible no biscuits no

the laundry and food staff was very courteous - lovely people

no laundry bag why at such a nice hotel

i was put right next to the pool and housekeeping laundry room. i didnt get much sleep.

it was believed to come from the laundry room below us

property was very clean but the pool needed a little more upkeep and the bed comforter was stained

proximity to my event location. ease to and from interstate. pet friendly.

room was nice, big and clean. small but nice pool area

room was clean and bed was comfortable. the breakfast was very good.

staff was very friendly and the breakfast was great

breakfast was awesome especially being delivered to room!

that breakfast was the best especially the scrambled eggs

laundry was not serviceable

to dry my clothes 3 times at $2 each time and my clothes stay wet i had to take my clothes to a laundry mate

two towels for four guests and when we asked for more were always told they would bring more when laundry

in it never will i go here nasty place on and a homeless lady and her toddler was sleeping in the laundry room

pool wasn t open all summer , no washers or dryers for laundry, no breakfast , they had roaches , you can hear

laundry dryer was broken and staff immediately took my clothes and dried them for me

great place to stay. awesome breakfast. kids love the indoor pool.

tv system did not work. could not log in to wifi. did not have time to pursue reasons why.

some gym equipment not working or in need of servicing

and they even had breakfast

laundry machine not working properly

the location was easy to find and they were pet friendly. the pet deposit was very reasonable.

pool closed. not enough towels and toiletry . the pet fee was not disclosed until we arrived.

parking was cramped.

the staff was friendly and the pool was clean.

hotel was not clean dirty laundry in the hallway and hotel smelled like one big ash tray it was so bad i checked

they didn t wash laundry. the quest had to wash themselves

work so i had to call from my cellphone and the lady at the front desk told me to go down to the laundry room

there was dirty laundry on the floor in the hallway

pool was out of season but it looked nice

location room pool area

we had a trailer-and parking was a definite problem!

adequate parking

parking was tight

the breakfast wad amazing. beds were comfortable. love the shower. the employees were great.

cheap laundry available

the pool is closed for renovations (which we were not told before hand) but it seems to have been that

parking lot

lamps shattered in rooms, bathtub was filthy, the halls reeked of weed, the pool was closed down, breakfast

they had crappy breakfast no pool ot hot tub and everytime i had to get my keys redone evrytime i tried to use

i think they should provide laundry (sheets, pillow cases, towels, etc.,)throughout the night.

didn't care for the fact that the laundry facilities were only on a smoking floor which really stunk badly

oh the wifi

went to eat breakfast during the time they designated most everything was gone and the juice machine was broke

room to park trailers with security cameras

friendly staff, comfortable beds, clean rooms, great breakfast

breakfast was delicious

disappointed in the breakfast

breakfast, room, overall facilities were excellent.

free parking and free breakfast and fitness center

the laundry room was on the third floor & their machines didn t take cards.

that there was a cost for using the laundry.

parking after hours is horrible if you leave and come back later in the night

i missed breakfast.

good breakfast with real milk and half & half for our coffee

they are doing construction so laundry and is

the clerk kept saying i have been here three months when asking questions about wifi

parking

clean rooms, good breakfast, free coffee, friendly staff.

close to highway about 10-15 minutes from casinos

i had room to park my big rig, and there were laundry facilities

gave us a new room after we noticed that someone had been smoking in our room.

no heat smoking room. wreaked of smoke. 27 outside and no heat

ordered non smoking, stunk of smoke no heat floors dirty, crumbs in the bed.

i couldn't get clean towels until 9:00 when the laundry staff arrived

not enough breakfast choices for non pork eaters

breakfast was ok.

breakfast is pretty good also

nice property, clean rooms, respectful staff, good breakfast!!

location, and guest laundry. minimal, but certainly adequate. good price!

the laundry is never done and it is all about money

puked in the parking lot(which was fairly well lit) and two young men were smoking pot in front of the hotel

for it to be no smoking you could smell it every where in the hotel

was not safe when i pulled up in the parking lot there was a lot of commotion going on with people erving engines

a truck driver, i was hoping to get my laundry done

no small laundry bag may be a simple thing but is greatly appreciated in my opinion

i was there for almost a week and a half so i had quarters to do laundry

housekeeping slacked in some areas, and the laundry area is not as advanced

bar was never available closed at 10:00 instead of advertised 11:00 a

rooms were large with great bathrooms, pool, laundry and excercise room

comfortable, quiet, good wifi, guest laundry.

bathroom was somewhat dated and could use a deep clean. same for the guest laundry.

breakfast attendant was right on top of cleanups within a minute of it happening

$150 pet fee

that the laundry room on-site was not working

were small, elevator didn't work for the 1st floor, laundry room on the 3rd floor, bathroom tiny, no ice machine

the property should invest in better housekeeping or a new laundry service

the pool for sure needs a deep clean and the plumbing needs an overhaul with the tubs.

had reservations for 2 non-smoking rooms

from the use of their shuttle when it was available

lobby looked comfortable to relax in, pool was nice for my son and the room was clean

the staff was kind and check-in went smooth. our kids enjoyed the indoor pool in the winter.

it was close to the airport and had shuttle service.

pool area for kids

laundry room substandard - not enough washers and dryers

only negative is there is only one washer in the laundry facility

the dryers in the laundry didn't work properly

air conditioning in the bedroom was broken and the guest laundry facilities ruined our clothes

the front desk, kitchen, and cleaning staff were very

when i reported what happened they did give me some laundry soap but we had to spend money washing my hoodie

not enough parking

all gym equipment wasn't functional

with grandkids booked here for the indoor pool

we really enjoyed our stay and your morning breakfast crew was great and so were the waffles

we had to wait for laundry to be done after working a 12 hour overnight shift

breakfast as advertised, no house keeping, no laundry room, and i felt like someone would be murdered outside

very relaxing. great staff an the pool was cleamn

the parking spots are cramped, and housecleaning is limited due to covid, but all understandable

all it said was no spa or gym at this time

clean, laundry, nice personal

wished the swimming pool was heated

parking a little scarce out front

the indoor pool was a plus.

indoor pool was open. very friendly staff.

there is a laundry area (low cost) with an atm (don't know the fee)

right off the interstate. pet friendly

the walls were dirty and it smelled like someone was smoking

the walls were dirty and it smelled like someone was smoking

plenty of parking

the decor, the room layout and spaciousness, the staff (including cleaning staff), pet-friendly.

plenty of clean towels for the pool

room was very well appointed with a mini kitchen and table

our kids(4 & 1), loved the breakfast and the pool

they made traveling with 3 small kids a breeze

i did not like the price for the room was way to much also they have a guest laundry mat which is great but the

needs a guest laundry area.

plenty of parking

breakfast was okay

booked this hotel for my daughter's birthday sleepover for the sole purpose of using the indoor pool

our room was rather loud because it was next to the laundry room

monday breakfast should be like sunday breakfast

pet friendly always a plus with me

wifi was good enough to get all of my work done

there was an open space above it where someone could look into the bathroom from above, and the pool was disgusting

there was a dirty laundry load in the closet

none of the public bathrooms worked, nor did the laundry or the water fountains

very friendly and helpful staff, easy access, guest laundry

a small pool open 24 hours helps shed the heat from riding all day

overall great place, friendly staff, great breakfast.