the staff let us have a late check out, and returned an item that we forgot in the room

staff friendly , rooms clean kitchen area warm and welcoming

we checked in at 10 pm and requested a late checkout

i would have liked to use the pool, but it was down for maintenance.

was great; staff friendly and helpful; nice spa bath in room; wood fireplace was a nice touch; tea in the afternoon was a nice bonus; food and

the carriage house) was very weak.

in main building but in carriage house next door and parking spots next to it were full so had to park out back

late check out

my kids loved the pool and workout room…

clean, good breakfast and pool was great for the kids

personable staff and extremely comfortable suites with full kitchen

i must say the kitchen and being able to cook.

our oceanview of portland harbor and late check out the next day ,was the icing on the

i used the gym too, and that was just lovely

well equipped hotel and room, comfortable and well organized room, very good breakfast, nice gym, close or vallet parking with extra

gym was large and had a lot of cardio equipment, free weights, mats, and other equipment

hotel was exceptionally clean, staff was very helpful, shuttle service was awesome, and the bed was very comfortable

late check out

and the guest laundry is definitely a plus

room was very clean and spacious! perfect room for two kids.

guest laundry

sorry that the gym was closed, but i realize that's temporary.

staff was super friendly and even allowed us to have a late check out so that we could finish a zoom meeting

all good. breakfast options could include more fresh fruit. still a nice breakfast spread.

appreciated that there was a hot breakfast, in spite of the covid-related issues many hotels are facing

it had a small fitness center with a few aerobic machines and some weights

location, free breakfast, laundry facility, cleanliness, available iced water at the reception

they declined me for checking in at 2pm becayse it's 3pm & that's inconvenient & i called for late check out at 1pm & they said no not even for 12:30 most hotels i stated at have a late check

the breakfast was great as well

breakfast was available when i needed it at 7am

the real bonus was the breakfast and evening wine/cheese area

breakfast needs more room to sit

late check out

noise from kids walking past the room talking loudly on their way to the gym

gym, and the staff were excellent

clean hotel with a lot of games in the bar area and a pool table which our kids loved

staff is always my main driver for a good stay. room had a cool layout and gym is necessary

the staff let us have a late check out (12pm)

there is also a small refrigerator and a microwave in the rooms, and the gym is well-equipped

and management were amazing, also i had an issue where i needed to go to the er, and the hotel shuttle not only took me there but then picked me up and took me to the airport

clean hotel. guest laundry on site.

shuttle wasn’t as convenient as we hoped

able to accommodate last minute late check out time

friendly,great prices,laundry facilities,extended my checkout time

it's close to the airport. there was a decent laundry facility on 2nd floor

shuttle service to the airport. staff was helpful and friendly.

they have heated pool and gym although didn't have time to use them

our kids liked the pool and desk staff allowed us a late check out so they could swim longer, since the pool didn't open until 10 am

was very clean, the staff are very nice, the pool is nice and handicapped accessible, the breakfast is delicious; overall a

the property had a small fitness center, laundry, and an indoor pool

continental breakfast was good and gym/pool were clean

room had a kitchen and therefore had options to store food or make food

staff there are very friendly and helpful when we requested a late check out

friendly people at hotel. helpful . allowed a late check out

at 2 am to drop my son at the airport, the staff gave us breakfast he could eat in the room and a late check out option so that we could sleep when we returned that morning

it was very late, i admit

our flight got in around 1am and we were able to call ahead to get the airport shuttle and check in without any problems

and ease of getting a late check out

shuttle was also a plus

the pool was open until 11pm, which caused kids being loud in the halls at 10/10:30.

amenities also included a very nice pool area and exercise room

the parents who let their kids (both stays) run the halls knocking on doors/ play in the

late check out

kids loved the pool, which was warm and clean

close to the airport, staff was very nice, the room was very comfortable, and they allowed us an early check in, which was extremely helpful

room was so clean bed really comfortable, was so restful, the shower was great , beautiful pool, great

kids spent t o hours in indoor pool

the hotel will work with their guests for late check outs

clean room. very comfortable. small indoor pool and gym ideally located.

convenient location, great price and shuttle service availability

i also liked the shuttle van service, and the location was excellent

gym facilities dated. only two working machines.

great customer service, delicious breakfast and free late check out

pool so pretty at night and loved the waterfall spa

not many options for breakfast

pool and spa area is very pretty and very nice decorated

outdoor heated pool and spa were clean

late check out

free wifi, and they allowed me a late check out since my luggage wouldn't fit in my car while moving my nephew into

very clean and quite room, breakfast was plentiful.

great breakfast

breakfast was great! room was clean and comfortable.

my privacy and the late check out!!!!

breakfast was good!

very good location. liked the mini kitchen.

loved it all, except pictures showed small kitchenette, we made homemade meals before leaving but most went to waist due to the lack of

enough food to choose from in little kitchen area

staff was accommodating for late check out

brian went out of his way to accommodate early check in & late check out

breakfast, very poorly run & food mediocre

the room was very clean and well equipped kitchen which was a must

spacious room; friendly front desk staff. good access to pool and gym.