we had a red eye flight home and front desk allowed a late check out to accommodate us since room was not booked

great property, very quiet, cozy design, great staff, good breakfast

it was so loud in our room as the kids proceeded to empty bags and bags of marbles on the floor wood floor and race around dragging

their parents had a separate room but it was distant enough that they could not hear their kids

their parents had a separate room but it was distant enough that they could not hear their kids

best thing was that we have been able to do a late check out at 8 pm without any extra payments

staff, very helpful and understanding, we were sick and allowed us to have a late check out

great breakfast included

everything was great. location was perfect. great breakfast.

also, the room is huge, the wifi excellent, the room service food good and cheap, and the free breakfast was one of the best i had in bogota

late check out time and it was quite clean

good beds ad wifi in an old original

wifi works in all floors and rooms

location and friendly & helpful staff, big shower, free coffee, good laundry service, quiet, comfortable

wifi was

location i request for late check out and fine

perfect location, free parking, good breakfast, great value

the breakfast was amazing, as a colombia who loves to eat, it was wonderful

breakfast was great. a lot of choices.

people too friendly. excellent breakfast. the security lady was outstanding.

and a stunning rooftop, everything was very clean and the staff were helpful and enabled a late check out for

out for food, the food prices were okay but the drinks are very expensive for colombia game room, kitchen and movie room spaces to chill, to have your own space a pool, jacuzzi, the terrace the

the kitchen didn't have facilities for cook my food:(

receptionist was so kind and the facilities are great gym, spa, game room, bar, cinema etc

has a small kitchen but no dishes or cutlery

receptionist jose medina was brilliant in checking me in and organising late check out

the spa facilities and the pool make the stay even more enjoyable

only one bit of feedback is the pool was a little cold!

i liked everything it was a amazing property to stay at the pool also was great and warm

great pool area and gym

close by the city center a superb restaurant of casuela ! a must go ! late check out at 1pm

room, excellent complete breakfast, affordable prices, very close to public transport and walking distance to city

breakfast was good and the lobby

i like the front desk, laundry and housekeeping staff very friendly and attentive.

very friendly staff, decent breakfast with good coffee, clean rooms, good location, free secure parking, and in my 20 plus

nice buffet, amazing staff, good location, good services, late check out

no mini bar only room service. no heating control

laundry came back only after i called and asked for it

the breakfast was nice

would have given a perfect 10, but for the mixed up in the laundry

late check out was also available and the hotel offered airport transfers that were easy to book

nice and friendly service. good wifi

rooms really small, no kitchenette, no room service, after 10pm poor choice at restaurant

menu in english , have wash cloths to bathe , offer room service and in english for food delivery who delivers and

no vegetarian option for bar snacks

free late check out so we could let our son sleep and grab a lovely lunch in the hotel bar

took an hour to tell us that they have no red wine available, after calling us 3 times the gym is not well equipped for muscle training but more

comfort and facilities like swimming pool and jacuzzi

om service) and was very sick all night

had a room for a family of four with breakfast, free airport shuttle transfers and use of great pool/spa facilities