asked for a late check out when i booked

got to do late check out and didn't have to hear vacuuming at 8am in the hallway

had a late check out and the time giving during check in wasn’t correct according to the staff the next

the pool was very clean and the water was warm.

i didn't like that breakfast wasn't hot breakfast. just grab to go breakfast.

also the fact that ihg members get the choice to request a late check out, normally check out at 11am but being a member allows me to check out late at 2pm

we happily took advantage of the microwavable food choices and stayed cozy warm in our room the breakfast was delicious - totally did not expect a full breakfast - wonderful surprise

clean rooms, nice gym, friendly staff and surprisingly complete breakfast!

water pressure of the shower was weak.. would have been nice if the pool was indoor! :-)

the pool was closed. it's so hot.

late check out good breakfast staff came early to clean room and towels

nice outdoor pool

didn't the fact that we didn't have more time to enjoy the pool and historic hendersonville, but our experience at the bw gives us a reason to go back

breakfast area is small and not enough seating is available

pet fee was cheap, 15$

am a choice member platinum and they were rude and would not give me a late check out dtugies and drunk people hanging

doors and walls are always nasty i am a choice member but yet i don't get snacks drinks or my late check out and i pay the same rate as everyone else

no late check out with choice card

the pool close to early

pool area

we requested a late check out as we were in town for the spartan race and knew our son would need a shower before

breakfast buffee good

that the pool closed at 8.

pool and grounds very clean and well cared for

because of corona pool was closed

breakfast was nice and a late check out is really nice

late check out

enjoyed gym, pool & excellent breakfast!

the breakfast is great

pool hasn't been used in a while

enjoyed late check out

we arrived and the hotel could not take in guest because of that ( toilets could not be flushed, laundry done or cleaning)

the staff was very helpful & courteous at check-in and with free airport shuttle arrangements

we did not have breakfast as we took the 4:30 shuttle to the airport

gym, pool, comfy beds good breakfast

late check out was ok

liked that there were things to do like pool, volleyball and basketball court, patio area, and fitness center

the kitchen was fully stocked and even had a microwave popcorn which was an unexpected surprise

they made us feel at home, even got us breakfast late

kitchen floor was dirty

was great served late and late check out was awesome

attendant at breakfast was exceptional

very clean, comfortable beds, great breakfast.

breakfast staff was extremely helpful and friendly

did not eat breakfast, i slept in

i called front desk and asked for late check out

other hotels in vicinity and safe, lit parking lots

a sign from parking to indicate location of drive way. the route was a little confusing.

the breakfast was great and had a lot to choose from

swimming pool the gym i love how there s always hot water, tea, coffee available and if there s any late night

arrived very late the front desk was very accommodating

breakfast and pool

had great food at the hotel bar one evening and great dinner at the rooftop restaurant (level 10) another evening

hot weather ud83dudd25 but the pool helps... 8's

the bar upstairs wasn’t open on sunday and that is one of the main reasons we chose this hotel