and went out of their way to make it a great experience for us even giving us complimentary late check out for all our guest

love how spacious it was and the how late check out was.

tra cost but very decent)

house keep was rude late check out is early bathroom not the best considering it s a spa hotel

we asked for a late check out and there was no problem getting that

very friendly and helpful and were able to accommodate a late check out for both rooms which enabled us to get changed and ready for my son s

comfortable clean and relaxed. helpful staff and parking available

breakfast was great

newly renovated, nice selection of breakfast food, comfortable rooms and lovely facilities, great parking too

the breakfast was great , my kids loved it too!

late check out for 10

late check out arranged hassle free

good value for money and free parking a bonus

we had dinner, too, with room service, and the food was very, very tasty

early and you are left with kfc or macdonalds if you arrive late, plus there is no restaurant or room service in the hotel itself on a sunday

we asked for a late check out and there were happy to offer it for a fee

help with wifi.

appropriate social distancing signs and one way system in and out of the property and around the bar and restaurant area

the staff were absolutely fantastic from reception, bar and the lady at breakfast was wonderful the food is

no room service but that wasn t a deal breaker for me

friendly and welcoming, no hassle check in. breakfast included and late check out.

staff were really accommodating with my request for late check out

having to pay for the parking didn t realise thought it was included with the booking

very comfortable bed beautiful pool friendly staff

swimming pool. food and drinks at the bar. gym presents for our kids when we checked in.

late check out (free!), good facilities, nice staff (+)the late check out. being able to really relax till 12. lovely (+) late check out too

everything was very good, nice friendly helpful staff, easy parking. bar open 24 hours

the hotel is clean and bright and the staff are very friendly. my kids loved it !

the bolognaise i'm sure was a kids portion because that was laughable then it was put in a massive bowl to look pretty 4

is our new third stay with the kids - great for them - table football, lounge with games in, books and kids ate free with large

liked that they had late check out

hotel pitty they didn't have a bar could do with picture of the food court on there

bar at reception & snack machine in lobby, mcdonalds, kfc, greggs, cornish pasty co & wh smith all

there was no bar as mentioned in the booking

the linen was lovely and clean the hotel was quiet the facilities on site were great, park for kids(when its not 0 degrees outside) loads of food options, a shop, petrol, everything (+)very close to restaurants. had a kids play area. very good value for money. (+) play park for the kids (+) stayed with the grand kids who loved the adjacent play area (*)excellent value for money if you take kids (+)the location and the fact there was a little wooded bit and play park for the kids (+)good location . kids liked the park. loads of food outlets next door (-)good services close by and area to walk the dog. play park for kids (+)were helpful and friendly - services food hall next door, with use of the huge carpark - nice kids park as part of the location - a travel cot was provided at (-)my bank and her reply was 'well i can not check you in then sorry, well i'm standing there with 2 kids i was not happy

perfect, clean cosy and comfortable - owner looked after us allowed us to get early check in and late check out

ease of check in with code, good communication from owner & late check out request granted.

the size of the apartment, kitchen was well equipped if we needed it

kitchen is small but just what you need fridge

central location in ramsey, very quiet and close to amenities with good free parking