they let us have a late check out for free

loved the decoration, swimming pool and all the staff!!

i was given an upgrade with was much appreciated - comfy bed, enormous breakfast included

the next morning, breakfast was delicious and unrushed, and the staff were again kind, gentle and attentive

the staff of the restaurant and bar were really lovely

thanks to staff for late check out

breakfast food and buffet so you can fill up the kids for the day

lots of the kids to do, beautifully landscaped space and lovely pool

perfect winter getaway with kids, warm in the day and log fires at night

can’t wait to come back with the kids

like organising tours and no problem with a late check out

the spa centre offers some of the best treatments

the lounge bar at 6pm drinking coffee we would have preferred to relax in our room with

spa was excellent

great bar and restaurant staff

our flight was 2100 hrs and check out time was 1100 hrs but they allowed us late check out free of cost ; this is one of the thing i can t expect in uk or european hotels

were allowed a late check out which was nice

nice outside space the room with table and chairs to sit in the evening we had a late flight on the last day and the hotel kindly allowed us a very late check out, allowing us to

and i can t forget to thanks kawtar for the late check

very friendly, large, free upgrade, staff helpful gave us room for late check out

staff free early check in and late check out padel

secondly, the heated family friendly pool/club, the child care facilities are amazing, we didn't even want to leave the hotel

if you enjoy the finer things in life, but still need to cater to your kids then this is the place to go

great 24 hour gym and tennis courts too

the kids club starts from age 4 but my son is 2 so couldn’t participate as we

the receptionist kindly gave us a free late check out for a couple of hours and printed out our boarding passes

very friendly lady who spoke good english, we were upgraded and also received a reduced fee for late check out

we asked for late check out - couldn't be accomodated

my sister in-law’s flight was delayed and got into marakech very late the day i was to check out and she came with my little nephew from london

and the nurse helped when my baby was ill staff on the whole were nice allowed late check out due to having an ill

day was very helpful in printing our boarding passes off for us, as well as allowing us to have a late check out

be asked to keep baggage behind desk and out of sight when left luggage there for the day due to late check out

grounds excellent breakfast buffet omaima from guest relations was very helpful and arranged a late check out

balal, ouimaima fasmanse and fettane mohammed helped me to extend my stay and organize for a late check out no problem

us with our marrakech experience, let us chose the best room and also gave us the option of a late check out so we can enjoy the pool till the late flight hour

on the last day we requested a late check out and the guy at reception was very good polite and helpful think he was called abdul

was ok but maybe with more guest it becomes to busy breakfast was yummy and verity of choices late check out option with extra payment was fantastic choice even though was a little

my son got sick and without any question they organized a late check out for us

i was not even charged for a late check out because my flight was late

a swimming pool, a gym, a spa and a hair salon, everything you need

late check out at 3 pm without additional charges.

great facilities like hammam and gym classes

the hotel also facilitated early check in for me, which is a massive bonus when arriving on an early flight - i imagine that

the staff especially pool and cleaning and room service and restaurant

and having casino and nightclubs within a 2minute walk from the room

everything was perfect they gave us an upgrade and late check out for free.

liked everything, i’d add ice cream to the menu to accommodate kids or some kind of treats for

was bad , pool side service was bad , pop size bar service was very bad

that the hotel has a lounge and spots you can hangout you dont have to leave, the gym was nice, breakfast

gym

great pool, good location right next to train station late check out good breakfast

it had a spacious living area, a large bathroom with two toilets, and a balcony overlooking the pool

good, clean pool area

wifi was not operating as informed by reception

good breakfast and staff

overall nice experience with a free late check out and they will watch your luggage too

) pool with clean water

the wifi worked ok

you can get evening meals there if you don't fancy going out and alcohol served in the bar there

pool was empty and pool area n other outdoor areas were not clean or comfortable to sit out in