all went above and beyond and appreciate very much the late check out

it is cosy and i enjoyed the cooked breakfast

expected some noise from the bar & traffic, but it was exceptionally quiet

bar staff very nice, helpful and pleasant

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

very polite and friendly reception girl gave me late check out .

lovely room , good bar and restaurant nearby,

the drinks in the bar were a little overpriced

staff delightful, bar chic and stylist, excellent

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

the early check in and late check out times were perfect for us

location was fabulous , the gents running it were extremely helpful. breakfast was lovely,

lovely owners and wonderful bar area

the continental breakfast was a great add on to the stay on the morning and was very refined , ian again was a

beautiful room and facilities, fully stocked and welcoming bar and lavish breakfast

needed a late check out and they were extremely helpful

wonderful staff who allowed me to late check out. the room was fantastic and comfortable.

also, the wifi did not work for me 95% of the time

wifi signal was really poor, but we were only staying one night so didn't make a fuss about it

didn't know they had free wifi

limited wifi available but it was a minor detail.

was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for late check out so quick and messy and it well worth the bit extra

ill in the hotel)

house keeping knocked several times despite us having late check out

5) and grabbing a starbucks from downstairs

very helpful, especially with requests for early check in and late check out

was lovely in manner though) forgot to apply late check out

staff gave us a late check out so that we could change before travelling home

accommodated late check out request

ill in our wedding dresses) we were greeted with congratulations, complimentary late check out and complimentary breakfast delivered to our room

m) was easy to organise

late check out of midday was helpful post party

they were really accommodating and very welcoming despite the lateness of the hour

late check out was a bonus as my meeting was cancelled

the bar was very busy & staff & locals were very friendly

easy to find , big car park, great bar and restaurant, lovely staff.

also late check out was no hassle or problem at all

staff very pleasant and assist with late check out when feasible

there are 2 saunas, nice pool, lovely hot tubs and steamroom

wasn’t there fault but put more people on the bar in the evenings especially for a saturday, we had to keep waiting and there was a few that did

the spa pool isn’t warm enough

ry helpful)

late check out was agreed foc

the late check out of 11am and the pool

big shout out to jade on the bar who kept me topped up and laughing throughout the evening

my kids were in the room that was furthest away from our room