is really central, staff were really good abs they have accommodated a very late check out time on the last day which normally nobody would do(6pm)thank you

location, free extended late check out, great breakfast, wonderful staff, very nice room

a complaint, as it was of not much significance to us, but the swimming pool is tiny and is more of a pool, only

stars to the best best hotel, by far the best receptionist, top notch breakfast, house room service is outstanding

the wifi was fast and stable for work

the staff in the hotel were so professional and accommodating - they organised a late check out for us last minute with no extra charge

good breakfast, free coffee and tea 24/7

the staff couldn't be more helpful and the breakfast was amazing and we wouldn't hesitate to stay here again

everything in the hotel is new and the breakfast is one of the best we've ever had

complimentary mini bar and welcome gifts on arrival were appreciated

check out was 12pm which we thought was very generous, and i had asked if i could organise a late check out and they stretched it out to 1

room service is outsourced

more flexibility with the laundry would've been great

i would have imagined there would have been a restaurant within the hotel- but there was room service available

wanted to do a laundry service which is advertised but it seemed to be too much of a issue for staff and expensive

room was immaculate and staff could not have been more friendly and helpful

staff were friendly and helpful, the kitchen was very useful, the room specious, clean and airy

nice design, we stayed in the room with kitchenette

spacious, comfortable room with a double bed, a well-equipped kitchen, and a convenient shower

ideal location and kitchen available all day for tea coffee cakes etc.

they allowed late check out with no fee which was very nice of them

is perfect, right next to praha do comerco and to many restaurants there is a little but nice gym the mood lighting in the room is a classy touch, and you even get to choose the

no pool for the kids

not kids friendly

since it is a sports celebrity, i thought at least the gym should be outstanding

lovely helpful staff, facilitated us with an early check in and late check out

room service came every day and gave us clean towels

there was no room service, there weren’t many amenities - a gym

we didn't like they had room service for dinner

nothing other than there was no bar facilities in the hotel

they accommodated an early check in and a late check out, and they were able to get me my requested room

but the staff was kind, offered late check out and free breakfast to make up for the delay

i could do late check out for free which was awesome

breakfast was great - help yourself - cooked and continental

the buffet style breakfast was very good, and the restaurant even though it was on the small side had a great local

great location, very friendly staff, welcome drink and late check out

early check in, no late check out, nothing to help the tourist not even for 10 minutes

we asked then late check out up yo 1

breakfast was excellent and we loved a nightcap in the bar at the end of the day

excellent breakfast

i came from canada, they give me an early check in and late check out without any extra fees

hotel, everyone was trying to make our stay even better for example with possible late check out

we requested a late check out and they gave us a discounted price for an extra room

very clean place, nice room a breakfast included

great location for exploring the city. lovely breakfast and very friendly, helpful staff.

free snacks and beverages for guests leaving and returning from sightseeing, late check out organised with no problems to accomodation our travel schedule

they have a gym too and a lounge area which is

in addition, customer service was great, breakfast was really good and they had a good gym that accommodated just what you need - basic workout

breakfast, readily available free food and drinks in multiple locations, a candy buffet for the kids, and the exceedingly helpful staff were great

the food in the restaurant and for room service was very good

arrived very late due to a delayed flight for a one night stay

complimentary late check out til 1pm when we enquired

we requested a late check out which the hotel were able to accommodate which we were really greatful for

delays waiting to check for names to have breakfast or key locked at 11am when i asked twice for late check out

turn around time and prices for laundry service so we found a nearby self laundromat

the reception from staff was warm and i was offered a late check out at no charge

withud83cudf77 and two pastel du nada( their famous desert) and opon our request, we had a late check out ( thank you very much, cristina stratulat) with farewell giftsud83eudd70

the hotel upgraded us with no charge and allowed a hour and half late check

and professional room: brilliant very modern and high technology , especially the free mini bar and express coffee machine, the best shower ever so

& tidy, specious, luxuries, free mini bar full of variety beverages, pleasant welcome by professional staff

the staff also very accommodating by accepting my request for late check out

solid wifi

staff who helped with an early check in and finding my sons lost hat

great location. very comfortable and clean rooms. breakfast and room service were very good.

wifi, location, facility, kind stuff and receptionists, delicious breakfast, cozy room with

the location and late check out

also as a welcome they gave us a porto dink at the bar ( we did not had a chance to take it as it is too hot for a glass of wine)

the wifi kept cutting out

breakfast and bar were really good

the staff was so helpful in holding our bags for an early check in

price, good location, early check in and late check out, close to the center and metro, good but busy roof

charge of €68 for a late check out was a little unnecessary

phone call from staff asking if we were happy with the room and offered us late check out

roof top bar has an amazing view, but hard to get a table

rooftop bar is worth visiting but we didn't stay because service was slow and nobody had taken our order

the problem was that i was late for where i needed to be and charged for my lateness

location is great and the staff is friendly. we got a late check out for free.

have been attended to by 3 of ur staff 2 ladies 1 gent on my part : i requested late check out - granted till 1230h with a completely unwelcomed face the staff were extremely

they gave us a very nice room and they also offer us free late check out

location is good, i even ask to do a late check out and there was no problem and i wasn't charged

we were with a 6 month old baby and our flight was at night and they let us a late check out with no extra charge

we had 2 rooms and i was allowed a late check out in one with no fuss or making it known that it was a favour - concept of client

the breakfast could have been better

we loved the breakfast staff and house cleaning

bar was not stocked for a number of drinks which we saw on the cocktail menu

we were there in january, and they let us have a late check out free of charge, very kind and generous of them

very small gym.

be great if there were additional facilities like a gym, and the breakfast was very basic for a 5 star hotel

for some customers the absence of a swimming pool or a gym may be a downside, but an old building in the centre has it’s limits

there was no veggies/salad bar at breakfast, but if requested, it was provided.

the next day while we asked for a late check out, we had zero problem for it

quite poor selection for the breakfast and room service waltzed in to clean the room despite the

especially to travel with kids, they provided everything without even asking

very good room setup for 2 adults and 2 kids

you are traveling with family(kids), be careful and prefer to take taxis to move

appreciated much their accommodation for early check in and late check out

small entrance area but still able to handle bags for early/late check out.

we ve received a late check out which was super helpful for us

breakfast nice bar friendly staff value for money

breakfast was superb in both selection and freshness

secure luggage storage for early check in/late check out

friendly accomodating staff, facilitated early check in and late check out

hotel even accommodated our request for late check out

wifi was not really trustable

wifi very slow, room but small for 2 people with suitcases, no lift so hard to carry suitcases up 2