reception was able to accommodate a late check out which we appreciated

the room very omfortable. staff friendly and helpful! lovely gardens and pool.

adela - in the kitchen/restaurant - was always serving/ preparing breakfast with a smile regardless of number of guests

wifi was strong enough to work outside on the table

large area and facilities. the staff was attentive and nice. wifi was good.

our luggage was delayed and they let us have a very late check out in order to accommodate us getting our bags delivered

so many beautiful birds, and breakfast in the morning is great

excellent staff, very friendly. deliciuos breakfast.

i'm still dreaming about the breakfast

great staff , breakfast is good i will come back later for sure

they were accommodating with a late check out as well

late check out is offered, but it costs 30usd + tax for 3 additional hours, which i find a bit

we did a late check out so we could chill on the room for a couple of hours

gym had broken equipment

pool is a little small, but we didn't plan to use it anyhow.

we had a late flight and they offered us a late check out

pool area is nice and also recommend to go and train in the gym

breakfast bar fantastic

parking was convenient, and the location is excellent for our needs

excellent breakfast buffet, acceptable wifi

late check out

the hotel was clean, the location safe and the hotel pool was small but very nice

cold swimming pool

no complaints... maybe the pool is a little small but not a big deal.

good gym

we had a late check in so i overlooked everything since we were catching a flight first thing later that

late check out at 3pm

possibility for late check out, much appreciated. rooms are large with big window.

service was great - they followed up with me after i emailed them about the shuttle to make sure i was helped

it was empty the 2 days we were there and even my kids couldn't take how cold it was

nice staff, very close to bus terminal, good value for money, late check out, free

the early check in was convenient. great shower

the included breakfast was yummy

free breakfast is included and there’s filtered water and coffee available in the lobby

i loved the free breakfast and our room was nice.

the front desk staff were accommodating, allowed us late check out, arranged for our airport transfer, etc

breakfast was excellent. central location. late check out.

good gym quiet comfortable large room with safe good central location close to everything

only but would be that the live music in the bar could be at times a bit high, and the open concept for the bathroom might lack some privacy

wifi in the room did not work

in the center big rooms clean air conditioned you can ask for a late check out (7pm) for an additional charge of 30 usd per room

deluxe breakfast, nice rooms, friendly stuff, directly in the city center.

breakfast was excellent

however breakfast really needs to be

friends stayed in grand hotel $200 / night without breakfast two blocks from me and mine was $55 with breakfast

also, messages on booking never got replied, since i asked in advance for a late check out

nice location, friendly staff. tasty vegan breakfast

while the breakfast was amazing, it would be nice to be able to have more options, or a protein option to go

be nice if we could serve ourselves those things and not have to wait until the 8 oclock free breakfast, which for us is very late (we are farmers who are normally up before sunrise)

complimentary breakfast, which has been recently added to the accommodations, is amazing