they granted us early check in and late check out since the room was available so that made the stay even more pleasant

good location, kind frontdesk agent, clean condition, kids friendly rooftop pool

we stayed in a condo on maui which had a much thicker and more comfortable sofa bed that the kids enjoyed

free laundry facilities

very comfortable, all amenities were excellent, laundry room and kitchenette were an excellent feature for a travelling family

staff were amazing and so accommodating with early check in and late check out

plus late check out is available with a few options so we can rest up until leaving for our late night

there was pool with bar and hot tub on the eighth floor

staff, view from our balcony and walking distance to shopping and a great bakery for breakfast.

only thing missing was a bar in the lobby.

asking for late check out was met with a smile

early check in with an upgrade; later check out, free luggage storage, shower available for late check

late check out was very accommodating

some people might like to stay at the pool area

handy laundry facility

very obliging with early check in and late check

i appreciated that the hotel accomodated my late check out request

late check out was offered too

spa was always booked.

the pool, restaurants, and spa were all top-notch

good location without paying mega dollars. got a late check out easy.

the staff always greeted us with a smile and allowed us to have a late check out, however, they weren't able to extend to 2pm, but they held our bags from our

did i not give late check out request

me do a late check out

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

saoudi was so sweet to offer us a late check out when she knew that our flight was in the afternoon (it was the cherry on the cake (+) early check in, late check out (+)everything late check in late check out no problem

as a home away from home, rooms spacious, beds comfy, pillow menu great, wii, dvd, books etc for kids, filled beach bags were very practical

just some kids in back from the local waffle house doing what they can

some of the guests from overseas treated it like some kiddee pool with unwatched kids running around

no club soda or seltzer water available from room service.

owner is very nice and accommodating, he offered us early check in and late check out

friendly, helpful and went the extra mile by advising on specific requirements and organising a late check out with the next shift at no extra charge

staff allowed late check out- free of charge. balcony. kitchen facilities.

they also don't do complimentary breakfast but you have a kitchenette in your room so it's fine really

there is a guest laundry available on site as well

they gave me complimentary late check out on my last day

staff was friendly and helpful. stored our bags all day and gave us late check out

elevator was having problems , agent refused to give us a late check out.

pool was refreshing

super friendly staff with excellent customer service. the pool and pool bar were great.

staff allowed late check out

kitchen system

kitchenette was sparsely equipped with just the very basics - wine glasses , salad bowl, cork screw

laundry in the house

laundry facilities were available, as well as beach chairs and body boards for the beach

walking distance to beach. friendly staff. pool on ground floor. late check out given.

28 at around 8am was so nice to me, answered all my questions and gave us free late check out which made

its central, easy to get to. late check in and late check out available.

this along with no flexibility for late check out made me wish that i would have paid the extra 500 for elsewhere

rooms have plates, knives, kettle, laundry downstairs

were really helpful, they even let us use all the facilities after check out because we had a late flight and they even gave us complimentarly late check out

room, clean, beautiful views, friendly, helpful staff, close to everything, pool, late check out

location, amazing views from corner room and friendly staff. no problem with late check out :-)

late check out

the swimming pool was not quite clean and opens only 10am to 7pm i wanted to do my laundry, but half of the dryers were out of order

a very accommodating service for early check in and late check out for flight connections a first class stay

they had bug that bit my kids and i think me too bed was uncomfortable

the roof top pool was pretty amazing too

was very helpful with helping us extend our stay she also was the same staff that checked us in early check in she was very thorough with explaining parking and other amenities

if you have kids who don't finish their food, at least there is a refrigerator

staff friendly and accommodating- as we needed early check in and late check out

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

room probably because we requested an early check in wasn't thoroughly ready

breakfast was great, staff were amazing, also we were surprised with a box of chocolates and a

no outdoor area to sit no laundry facilities.

they offer a hospitality room because we needed a late check out (we had a snorkeling activity and our flight leaved at 7:00 pm)

the staff were super nice and gave us late check out for free since we were going sonrkling in the last day

good location, staff are friendly. we asked for late check out, it was granted.

the staff was super friendly and provided us with options for early check in

my kids enjoyed the fact that we could borrow beach toys and equipment on a daily basis

they also provide complimentary late check out that was really continent for our

i liked the late check out time also as we have another hotel to check in to later today, so it means we have

location. cleanses. comfort. late check out.

the beds weren't as large as we were used to, so it was a little squishy for 2 adults and 2 kids to share

staff were extra accommodating with early check in (at noon) and with super early check out (5am)

the manager roxy was very helpful and waved our late check out fee for us since my husbands flight left late this evening

pool is hidden from the sun because it is surrounded by other buildings

the pool was just a basic pool with some broken chairs, laundry service -bunch of machines so that was

pool was great

laundry in the basement

i was allowed late check out which was really appreciated

pool looked kind of small, but i didn''t go swimming in it.

the bar was hip and amazing, the view from my room was great

great location but not oceanfront. friendly staff. bar cool.

and enjoy coffee from the local coffee shop called sunrise coffee which is also next to aloha kitchen a great breakfast spot

staff accomadate late check out

accomadated a late check out

free wifi

are friendly and provide personalised service flexible in allowing early check in

location not easy walking distance to waikiki for young kids, little expensive.

get an early check in and late check out which also helps if you need to

and check out was even more awesome with being able to have late check out as well

there was a self-service laundry facility in the hotel

get an early check in and late check out which also helps if you need to

very fun for families with kids

beach always had spaces, nice snorkelling, staff amazing, nothing was too much hassle asked for late check out and it was a simple yes

the view from my kids was not

restaurant options were extremely expensive and room service was eye wateringly so.

drinks at the bar were phenominal

the hotel provides beach mats, towels, and you can run to the bar for drinks making it easy to camp up for a few hours

reasonable pricing for late check out

the gym!!!!!!

very nice hotel, spa and pool was excellent

clean and comfortable spa and sauna close to the mall voucher

great place to stay top to bottom. great location, excellent gym and pool area.

also we love the late check out as well

the shampoo and lotion, late check out options, great location

they even let me to do an early check in eventhough i did not requested it

convenience to the event and suite set up with kitchen was a nice perk.

room was exceptional, i booked an apartment so it came with a full kitchen, will definitely stay again in the

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

very easy late check out. customer service was excellent. very clean and comfortable.

very clean, close to the airport, comfortable, friendly staff and late check out available.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

they had a shuttle, an amazing breakfast, nice pool and great gym

convenient location, can always get late check out, friendly staff.

we weren't able to check in early or do late check out as there was no availability

also for a minimal charge i was able to have a late check out at 6pm the following day

we did not want the stress of trying to find transportation to our final destination at such a late hour

hotel bar, nice rooms, pool