the first night due to illness so the hotel kindly upgraded our room to a junior suite with a late check out because of this

the wifi could do with a booster the tv is pointless if you can t use it.

we enjoyed a good meal in the bar in the evening and had a delicious breakfast the next morning

hotel from the minute you drive in you get a good feeling, plenty of parking ,receptionist very pleasant on arrival, online check in was easy, the rooms were to a high

clean, with spacious rooms, excellent for functions, breakfast and dining options, ample free parking

toby and wayne excellent getting me booked in at 0230 in the morning, breakfast was good and late check out was perfect,all staff friendly and

easy to find clean and tidy good shower and breakfast

the qr code to order room service, meals and drinks is a great idea

everything was provided for you in the room.lovely breakfast included.

parking was difficult at night very

comfy bed and blackout curtains lovely lazy late check

breakfast was good too, and the early check in and late check out was much appreciated

parking right outside the door

not expect to have to pay for wifi

few games of pool in the bar followed by some board games which were available in the bar

got late check out

staff behind reception were really friendly and helpful with kids

wifi was down for one night.

nice bed, free working wifi, and nice receptionist

gym is 24/7 so can be used conviniently

late check out of 11am

access to bar and food. clean bedding and towels and very quiet area

also, when i checked in i was hoping to get an early check in - which the staff really tried their best to assist me with and got in no problems

liked the reception and bar area it was clean and the furniture was lovely

excellent bar and grill menu

all was good, including late check out

noisy within the hotel and staff knocking on doors even when a late check out has been paid

late check out also brilliant

room service wouldn't take the whole top

breakfast selection is good. easy & quick book in and book out. good wifi.

allowed to book in early and reasonably late check out suited our plans for the trip.

excellent food, room service and lovely bar which the dog enjoyed

we decided room service was the best idea, and they had a really good menu and probably the best fish and

the bar area was modern and fresh, with a relaxing atmosphere

wifi

late check out was not possible when i asked, said i had to 'pre book that' so we waited in lobby

if you're arriving late because you won't be able to challenge the awful room you'll have been given or then move to

location was great and the room service food was excellent.

like the gardens and seating area bar and restaurant and staff were friendly.

the rooms were very good and clean and the bar staff were very helpful

we stayed on christmas day night and were permitted a late check out which was welcomed following a late night

breakfast was great the bar was open late when i asked for late check out the morning of departure i was given at no

breakfast was great the bar was open late when i asked for late check out the morning of departure i was given at no

squeeked all night but as kids were asleep didn't want someone to come and fix

welcoming staff clean and spacious room substantial breakfast choice great value for money would definitely stay here again

we paid an extra £10 for a late check out at midday which was nice

stopped before bar restaurant excellent

great lounge bar with entertainment at night

the lady at the bar on sunday night was absolutely lovely, an asset to your team

early check in. and a good location.

easy check in, late check out lots of hot water

the bar and restaurant staff were so friendly and made my stay so comfortable and welcoming

was connected to the bar and grill

very central for what we needed, the staff are always very plesent and helpful, the bar

nice bar great staff

room view was good staff were helpful was given late check out no extra charge

enjoyed the pool and spa facilities, also the bar area and food

use of the spa an added

the spa was a nice addition

great spa area,helpful and kind staff, good food, easy to find, quite room!

were unbelievably friendly and accommodated late check out needs which was hugely appreciated

we did late check out which was a god send

great selection of drinks at the bar and a feeling that you are in a home from home with a silver edge sewn in

the bar area had a great range of draught beer

bar and restaurant are a nice addition but i only visited the bar a few times but service was good

the check in time and getting out time i would have liked late check out

late check out was great too

was modern lovely sized room and bathroom plenty of facilities if you needed them late check out lovely and warm room you can alter heating

spacious room, comfortable and well equipped with plenty of storage

they enjoyed the toys in the bar area and breakfast was very child friendly

shower pressure was great. late check out of 11am so no pressure to get up and out quickly.

manager and very accommodating with flexibility on times for arrival, meals and late check out

great breakfast, large portions and tasty

safe parking and pleasant location

we had an evening meal and breakfast the following morning and the food was gorgeous, there was plenty of choice on the menu

the parking was easy so was the entrance to the accommodation, which was clean and tidy

we were given a complimentary breakfast and late check out as a way of apology which was not expected but very gratefully received

comfy bed, let us have late check out for free

lovely quirky accommodation with a lovely bar & restaurant on site

rooms and lovely staff bar next door is a bit pricey not sure if this was actually part of the hotel though

smell was fantastic throughout and the room was clean with good facilities, the bar lady/waitress was really nice and very accommodating along with the kitchen

kept informed regarding early check in.. staff very friendly... got an upgrade

wedding venue and no apology’s or offers of any compensation of any form , not even offer of a late check out or a breakfast

friendly staff close amenities spacious bedroom gym selection of foods

us with an extra charge of £20 for the 2 kids, even though we booked a family room

have very thin walls, kept awake by kids using corridors as a playground well after 11pm (wedding party

excellent gym and for the money very good

great location, great amenities, late check out and breakfast!

we were allowed a late check out at 2pm at no extra

given a late check out with no extra charge too

rooms comfortable hotel generally good, food great, staff great, gym great

the food was exceptional and room service was very prompt

thought it would be fair as our romantic hotel stay was in twin bed)

we got a late check out for free

staff friendly night staff especially great late check out was good location close to station

the late check out was great

late check out much better than anywhere else

lovely shower and a good late check out. available food was well priced

can relax in room between races and paid £20 for late check out so could prepare for finals

very accommodating with late check out