i asked for a late check out the day of departure and it was not an issue at all

late check out and breakfast is always excellent

pool awesome jacuzzi would be nice to have one in the room though if that's an option for not an

always stay here for my daughters gymnastics competition in grand rapids

friendly staff, the breakfast was excellent, room was extremely clean and comfortable

they even threw in a late check out

we were afraid there wouldn't be a breakfast because of covid but they have managed to work out a safe way to still serve a nice hot

tasty breakfast

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff, delicious complementary breakfasts, very nice

we really enjoyed the pool and hottub. the rooms were clean and upgraded. breakfast was great.

they were able to accommodate our late check out with no hassle

no closet! no plastic laundry bag

beyond blew my expectations for the pool and hot tub, very pleased

make sure you ask for a view. some rooms overlook the pool roof and your view is blocked.

it sounds like a laundry room is near by which makes no sense being on the 6th floor

they were able to accommodate me for an early check in as well as a late check out and where overall just very

also i requested a late check out when i booked, yet when i inquired about it the evening

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

the parking lot of complicated to get to. there was just a shower, no bathtub for the kids.

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

i got a late check out and breakfast vouchers and spoke to staff that morning

no restaurant / bar no breakfast

from the pool and hot tub, the restaurant

you guys made my kids feel safe and welcome

the pool ruined the kids hair,too much chemicals!!

late check out

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

no shuttle

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

employees were very pleasant and helpful. clean room, and they gave me a late check out :)

the pool hours were very great. the breakfast was very nice

the pool and hot tub facility were open longer honestly

they didn't have a change machine nor did they carry change for laundry or vending

enjoyed the pool and room

called to let them know i ll have a late check out, woke up to 3 arabs 2 guys 1 female banging on the door, tell me they going to call

parking lot was not plowed for deep snow.

i love these hotel the staff is friendly the breakfast is exceptional and it s clean

only one bath and one floor towel in the room. breakfast was only a muffin and juice or coffee.

had no connection some of the lights didn't work don't understand why mobility parking is far from the entrance also mobility rooms are at the farthest end of the hall, i had an

flight was very late at night and they gave us a late check out time, and the staff were all very nice

the bed was really confy and was allowed early check in and late check out

no late check out for non-loyalty

i asked for early check in and late check out and got it with no problem

late check out not available and due to flight delays arrived a little before 2am

morning crew late check out

the breakfast could have been better.

location was close to where i needed to be

ough the entrance to the hotel parking lot was difficult to navigate)

no longer do breakfast,, all though advertised, a little discouraging , we were counting on hot breakfast

i appreciated the late check out - very accommodating

everything was fresh and new! pool was clean and warm! breakfast was delicious!

i loved the warm pool, the free breakfast, the spacious room and comfortable bed.

the bar was not fully stocked, but that was not a deal breaker

had a quick breakfast, but it was very good