benefits of being there, late check out, no problem extending stay for another night

the heated pool was really heated and was at a good temperature

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

the breakfast could certainly use a makeover!

they did work with my on a one hour late check out

was not to my standards, no coffee in room or in lobby, drawer in kitchen area was broken and could not be opened, refrig needed defrosting

the room is stripped to bare necessities, no small shampoo bottles, utensils or pans for the kitchenette they offer, no hangers to hang your clothes, no stand to put your luggage on, nothing

of all, i don't know how they served breakfast without a dining room or a kitchen

no hairdryer. had full kitchen but no plates or cutlery. no room service???

late check out is always a plus.

restaurant bar pool

free water, laundry on site, bar

the pool was freezing and advertised as heated

and also the pool

staff very friendly and professional. easy late check out.

location, quiet, large rooms, kitchen facilitys a real +

very stark room. metal bed tired kitchen.. more like barracks or summer camp

kitchen area had roaches

there were roaches on the counter of the kitchenette

late check out

location and breakfast room size

parking lots need resurface

cleanliness, friendly staff, location, clean pool, quiet, great

was a group for very noicey kids in the pool until about 9:30

the deposit and the late check out!

late check out $50 deposit free breakfast

the deposit and late check out. the room was also extra clean!

i also asked for a courtesy late check out and was told that i only had 30 minutes because it is a homecoming and guests are

time they want a deposit next time they don't we had got a late check out till 1:00pm housekeeper knocked on the door and yelling at 11:30 the showers still

option to have late check out was extended to us.

breakfast included. good value

thing not a big thing i've machine and continental breakfast need to be a little more like cereal milk pancakes etc

hot showers and laundry facilities

it was perfect and even had a full-size refrigerator with a stove, kitchen area, and a nice sized closet

shavonte was more than helpful with accommodating with late check out and making sure we got to our concert on time

no microwave in the rooms wifi could be better (only 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food and activities, no menu/price list for in house restaurant) $13 for overnight (-)did not like that the bathroom floors were dirty, they did not have secure wifi so i could not work from my government computer, the breakfast and the parking was not free, (-)poor wifi , quite a lot of noise

was one outlet that didn t work reliably and i thought there should be a grab bar in the shower for seniors like me

gym, location, room and bed nice large tv

fantastic breakfast and the room service food was great

late check out, appliances, cleanliness, smart tvs, location, discount parking,

easy to get to, good soundproofing in the rooms meant it was very quiet at night, we ordered a room service breakfast one morning and it was fine

spacious rooms and bathroom, and yummy room service. the guest service as also superb!

no complaints. i wished the restaurant downstairs/ bar stayed open longer.

at front desk and everywhere else we encountered

late check out is great

the staff was friendly, except when the kids’ plane was delayed due to the weather and the desk clerk asked for their credit card when i

to clean while we staying there due to covid so i had to clean it myself so my husband and 4 kids and myself could feel comfortable

appreciated the laundry facility, especially when traveling with little ones

just wish the pool was bigger in order to have a kiddie pool.

only negative about the stay is how hard getting a late check out to noon was 15 mins prior to checkout we were being asked if leaving and then would

we ask for a late check out and they beating at the door every 20 min and said not a minute past 12 noon

only negative about the stay is how hard getting a late check out to noon was 15 mins prior to checkout we were being asked if leaving and then would

i have video of her threatening to hit me because i asked for a late check out

not a good place to bring kids not even myself since i don not smoke

pm and we wouldnt have a place to go after the 11:00 check out, so we decided to try requesting late check out the night before and they made it happen

right near mall and restaurants. also liked the free laundry they offer

staff and laundry

access to a gym and it's conveniently located near shopping

accommodations were great with kitchen.

was delayed and arrived at 2 in the morning staff was so friendly and ask if i would need a late check out so i could rest more due to the fact of the unexpected late arrival

the laundry machine

the fact that the pool was so cold and the pool room.

facilities were amazing, gym and breakfast.

they made my pet feel welcome

could not accommodate late check out for evening flight

late check out option

i normally ask for late check out, but i got out of this place around 8:00am as soon as we woke up we were out of

in the rooms, pool was green, and all gym equipment was broke

gym equipment not functioning

facility was very clean and staff were very friendly. no problem to do late check out

rooms were super quiet, easy access to where we wanted to go, pet friendly, and great breakfast choices

the option of a laundry facility for after the beach.

the cleanliness of the facility and our room. the gym and the breakfast that was included.

even the bagged breakfast was excellent

convenient and clean! late check out was great!

nice they still offered something for breakfast even though the kitchen was closed

value, clean, home like feel, has pool, laundry mat, 20 mins to the beach and peaceful quiet

the lady in the kitchen cooked great meals daily

to va i loved the hospitality and the front desk staff was amazing, the only downside is that the pool is little an there isn’t a hot tub but overall the beds are wonderful in the room was

our friends flight was changed so we were able to have a late check out to accommodate for our delayed pick up at norfolk airport

nager) was great, but due to low staffing, shuttle was not available, but the uber was comped to make up for a promised service

pool clean breakfast

they even provided a driver outside of the offered shuttle service hours to make sure i made my flight on time

room was nice. staff was friendly and remembered your name. laundry cost not bad.

late check out was much

and their laundry facilities weren't working either

breakfast needs improvement coffee always hot and fresh

breakfast could be better

we did not eat breakfast it is very peaceful and quiet and very friendly

knowing i would arrive very late, through booking

room is too small, hard to move around. breakfast is just ok.

even though breakfast was small, there was still plenty enough options to please my four picky eaters

our room was very comfortable and the breakfast was great

it was very clean and very comfortable! the staff were nice and the breakfast was good too