also a late check out time which was nice

meal in the bar was excellent

location for shopping, cheep drinks at the bar nice food and had everything you need signing in was really easy and there was carparks right

no noise from bar downstairs but some traffic noise from road outside

bar staff were extremely lovely and welcoming

arrived just before end of check in at 11pm and the staff were very welcoming, allowing me a late check out

beds comfortable and bar and restaurant were welcoming and homely

would be nice if room service ended a bit later for those who are travelling and get there a little late

we booked city gate as a last minute little getaway between christmas and new year (without the kids

i also ordered room service- very prompt and was all delicious

late check out

the pool, jacuzzi and late check out were a welcome bonus

arrival the staff weren t aware i had added late check out a few days prior, they were very lovely about it and all was confirmed once i showed

dday) always a bonus

breakfast was delicious beds comfortable faculties exceptional late check out excellent showers

early check in time (2pm) and late check out time (11am)

late check out without needing to pay extra

the late check out time of 11am is brilliant as you don't feel rushed

plenty of ev charging points available just need own charging cable

everything bar staff.check in staff.rooms parking drinks food quality good.

the convenience of toby carvery on site late check

check in and late check out, 3pm till 12 the next day

loved the king size bed and late check out

staff were amazingly friendly and helpful ( even got an early check in ), the service was good and quick, food was good and hot and it was easy to get into

was waiting for my lift to arrive in the end they had a problem and the staff let me stay in the bar nearly all day bless them

00am with a late check out of 12

good facilities and staff, late check out, good breakfast

reception, room service and breakfast staff were really polite and friendly

and friendly staff (the kids liked the colouring packs they received from howard)

teeny-tiny room with the sofa opened for the kids - barely had any space to move around

lovely rooms, great location, friendly staff late check out too, coming back for a 3rd time

roof top bar meeting facilities breakfast choice friendly staff comfy good sized room late check out amenable to early check

location handy for ev charging at moto services

great hotel, good rooms, great bar and restaurant areas.

a bit far away from the city hence no pubs or restaurants nearby; - ev chargers were not the most powerful - 2x 7kw ones and 1x 22kw; - could do with a spa or a

an older character building but clean and tidy, friendly service and late check out

clean, quiet, plenty of parking, helpful and friendly staff. late check out at 12:00

rooms was nice tracie in the restaurant was lovely the evening meal was lovely late check out

location, comfy and very clean rooms, gorgeous bar area and restaurant, very friendly and welcoming staff

start to finish the staff were excellent, accommodating an early check in to place our bags before going to our wedding

we were given a late check out free of charge (it depends on availability), which was a nice touch

choice of bar or restaurant for great evening food, real ales, sensible wine list

breakfast, great location and accommodation was comfortable, with a great shower and amazing views

we did not get to meet the owner of the observatory, just the chef and bar staff and the waitresses who were really kind and courteous to us

nice bar with good selection of drinks available