had a very late flight departing hawaii, so when i asked for a late check out, the desk clerk offered a

there is one by the pool side, one by the beach and very romantic one mainly for the evening

room service menu could be better

options for food and self laundry facilities were great

facilities are well set up (gym, rentals, lobby lounge, pool, golf, surf school) (+) the gym area and yoga room are awesome, too (+) the views from the gym was spectacular (+)was amazing the facilities incredible and very relaxing place to stay the gym has wonderful ocean (+) nice gym facility (+) very nice gym (+)everything you needed, spa, pool, gym, range of different activities, restaurants, golf course, beach (+) we also enjoyed amenities such as yoga classes, the gym, horse riding and surfing (+)location, pool, bed was very comfortable. gym facilities were also great. (+) great gym with views of the ocean and surf riders

room was upgraded to higher category, we got early check in and late check out

service, food, location, kids camp

the long breakfast queue, took 30 minutes to get a table.

service, food, location, kids camp

it s situated next to a disney resort, so lots of screaming kids can be heard on weekends.

also for a minimal charge i was able to have a late check out at 6pm the following day

convenient location, can always get late check out, friendly staff.

we did not want the stress of trying to find transportation to our final destination at such a late hour

we weren't able to check in early or do late check out as there was no availability

very old property. noisy air conditioning unit. gym and pool closed very early.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

very clean, close to the airport, comfortable, friendly staff and late check out available.

the downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out

very easy late check out. customer service was excellent. very clean and comfortable.

it also has a laundry with a number of laundry tubs and dryers

also we love the late check out as well

the shampoo and lotion, late check out options, great location

also having a laundry on the premises was and added plus

lovely outdoor pool and relaxation area

machine for laundry was out of order but i was able to purchase laundry products at the store on 2nd floor of

reasonable pricing for late check out

clean and comfortable spa and sauna close to the mall voucher

the gym is wonderful too

great place to stay top to bottom. great location, excellent gym and pool area.

very nice hotel, spa and pool was excellent

get an early check in and late check out which also helps if you need to

and check out was even more awesome with being able to have late check out as well

from ala moana shopping center and the major bus line stops, starbucks inside the hotel, nice gym

laundry facilities can get crowded due to demand and number of machines available

breakfast only included for adults not for kids

accomadated a late check out

staff accomadate late check out

of champagne in the fridge, floor to ceiling windows with view of the harbor, an incredible pool deck w/ infinity pool

the shower room at the rear of the pool bar wasn t the best, the shower handle was broken and it had no hairdrying facility etc

the gym has no room for the equipment to be used.

i was allowed late check out which was really appreciated

pool looked kind of small, but i didn''t go swimming in it.

the pool wasn't great but i came for the beach so wouldn't have used it anyway

hotel itself is looking a little tired in places but the rooms were comfortable with kitchen amenities

friendly staff. bar staff was awesome.

room, clean, beautiful views, friendly, helpful staff, close to everything, pool, late check out

location, amazing views from corner room and friendly staff. no problem with late check out :-)

late check out

were really helpful, they even let us use all the facilities after check out because we had a late flight and they even gave us complimentarly late check out

there is a pool and a gym, both are clean and you can use them almost 24/7

they gave me complimentary late check out on my last day

elevator was having problems , agent refused to give us a late check out.

staff was friendly and helpful. stored our bags all day and gave us late check out

more advertising their breakfast perhaps too, did not know it existed tol after

pool is quite small and more for kids to enjoy.

saoudi was so sweet to offer us a late check out when she knew that our flight was in the afternoon (it was the cherry on the cake (+) early check in, late check out (+)everything late check in late check out no problem

room service was good too

some of the guests from overseas treated it like some kiddee pool with unwatched kids running around

some of the guests from overseas treated it like some kiddee pool with unwatched kids running around

of little kids playing in the pool and hot tub areas

they granted us early check in and late check out since the room was available so that made the stay even more pleasant

free laundry facilities

receptionist was lovely and very welcoming, the bathroom was amazing, rooftop pool/bar area and outdoor seating area near reception was beautiful

additionally, each floor has a laundry facility which was so convenient

it had laundry, centrally located.

late check out was very accommodating

early check in with an upgrade; later check out, free luggage storage, shower available for late check

asking for late check out was met with a smile

laundry not expensive area smoking fruits in breakfast localisation

the suite with a small kitchen was so nice and convenient

did i not give late check out request

the staff always greeted us with a smile and allowed us to have a late check out, however, they weren't able to extend to 2pm, but they held our bags from our

good location without paying mega dollars. got a late check out easy.

me do a late check out

the bar closing so early and the valet being $48 a day was steep

late check out was offered too

very obliging with early check in and late check

i appreciated that the hotel accomodated my late check out request

the restaurants were outstanding, and the spa services superb

nice bar with friendly staff everywhere

plus late check out is available with a few options so we can rest up until leaving for our late night

staff were amazing and so accommodating with early check in and late check out

amazing location, fast wifi, good quality. toto bidet toilet was a nice surprise.

wifi was a bit slow, but i could still access ordinary websites like youtube and netflix.

washing machine laundry room

friendly, helpful and went the extra mile by advising on specific requirements and organising a late check out with the next shift at no extra charge

owner is very nice and accommodating, he offered us early check in and late check out

staff allowed late check out- free of charge. balcony. kitchen facilities.

location, close to best shopping streets, nice golf course and mountain view, have all the stuff, low price compared to other hotels in

location is great! kitchen is good for basic cooking, which is helpful for family with kids.

walking distance to beach. friendly staff. pool on ground floor. late check out given.

this along with no flexibility for late check out made me wish that i would have paid the extra 500 for elsewhere

28 at around 8am was so nice to me, answered all my questions and gave us free late check out which made

its central, easy to get to. late check in and late check out available.

the hotel even had laundry service so i can wash my clothes before leaving the next day

staff allowed late check out

there are coin laundry on each floor on the balcony (our has )

the pool area was also very quaint and pleasant the only thing missing was a bar in the hotel

pool bar didn't sell alcohol but you were allowed to bring your own alcohol to the outdoor pool area

pool area, beds, consumable

staff friendly and accommodating- as we needed early check in and late check out

good breakfast

there was no room for breakfast

the only thing missing was laundry facilities.

laundry room, had to walk to a public laundry place

a very accommodating service for early check in and late check out for flight connections a first class stay

we had kids and it’s family oriented

rooftop pool and spa also excellent with a great view

the beds have no business being as comfortable as they are and the rooftop pool and spa were the most incredible bonus

was very helpful with helping us extend our stay she also was the same staff that checked us in early check in she was very thorough with explaining parking and other amenities