no late check out after flight was delayed!! they literally rush you out!

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

they also have late check out if you ask

we checking offer the snack and water the gentlemen at the desk very kind in morning we ask for late check out he given us free off charge late check out

staff were nice. affordable and convenient staff did grant us a late check out for free.

we requested a late check out due to a marathon and they were very understanding

they were very accommodating and allowed me an early check in and late check out

i also needed a very late check out and the gm colleen perez did me a huge favor by letting me check out at 3

i also enjoyed the gym

free

we checked in very late and we were offered late check out to have a rest

com i recieved constant emails from the hotel during the stay about upgrading for $56 or late check out also for $56, which just felt like they were trying to get more money from us

we even got a late check out

air conditioner didn't get cold enough. staff wasn't helpful. no late check out.

the decor and the fact they offer late check out.

service from nadia on the front desk who went above and beyond with our early check in and late check out requests

they very kindly agreed to a late check out, which was very much appreciated

i was there for marathon weekend and they gave us complementary late check out

also, thank you for the complimentary late check out

woman who checked me in i felt went above and beyond to help me with early check in and getting set up with the wifi, she also remembered my name and addressed me later

wifi is good, bed comfortable, late check out time

i was able to do a late check out at 6 pm which allowed me to enjoy my last day in the city without worry

g dip in the middle, i

am) which gives you plenty of time in the morning, nice selection of

the bed is not very comfortable. the late check out policy is horrible

very confortable king sized bed the staff was super nice, and accepted to give me a late check out to give me time to shower after my marathon

it was clean and people were polite and helpful. they accommodated our late check out.

�1V

no room service

mobile application is confusing and instead of ordering room service which i was unable to do as it was disabled my entire stay it checked me out

i told the manager on site and they only offered me a late check out later in the day and this happened in the morning

clean rooms and hotel grounds, friendly staff who made sure my needs were met ( late check out, where to find food,

staff nice and was able to get a late check out

i had already ask front desk can i get a late check out at 12

i also got asked if i wanted a late check out, 12pm- and i got a knock on my door at 11:32am to be exact to get out, after

and modern feel and decor, staff were accommodating of early check in and late check

the wifi was week. the view wasn t nice

surprised that i couldn t buy a cup of coffee at the bar/restaurant at 2 o clock in the afternoon

no room service if i had to give something.

- clean - strong wifi - great communication with staff - superb location close to everything - early check in at sign

amazing location. nice staff. early check in and late check out were accomodated.

difficult to get to and they up charged too much , hotel fee, wifi 12

great staff, wonderful breakfast, beautiful room & lobby

close to everything. has a decent gym for a hotel and my view from room 803

the restaurant and bar was very busy on friday night and the bartender was very quick and made drinks on point

early check in. late check out. super clean and comfortabl!

loved the guest laundry room—kept spotlessly clean

location is excellent, rooms were not large, but clean, breakfast was very good and the valet parking made the visit painless

early check in. late check out. super clean and comfortabl!

the kitchen staff goes above and beyond to make sure that diverse eaters (vegetarians) are included

thank you tara and management who approved my late check out

we had to pay so much for parking - dusty vents and carpet in the room and washroom - wifi connection wasn't that strong and bumped us off a couple times in a ten minute

wifi had to be re-started every time we came back to the hotel and kept dropping - going off so we

staff and room service experience

the room service can sometimes happen and sometimes they don t serve your room or they remove a towel

hotel staff are very nice and even allowed us for a late check out

the pool hours did not meet my expectations. no fun for the kids ☹️

kids could not use the poor because it's a private club and only has certain days of the week the

the pool hours did not meet my expectations. no fun for the kids

the pool hours did not meet my expectations. no fun for the kids

they accommodated me with complimentary late check out which i was very pleased with

able to check in earlier and late check out. they held our luggage after check-out

they weren't allowing late check out and the best thing about a vacation is sleeping in.

gym - last time i came they had fruits and water at the reception area which was nice

perfect location, great staff and the gym is top quality

check out is at 12 noon, but for them it’s at 11 am , and if i want to ask for an hour extra(late check out) i should pay extra

staff was nice with early check in and late check out. very accoomodating!

location was not bad. room size. they give 1 hour extra for late check out.

were allowed early check in

location, gym, price

allowed us to check in early, and gave us a late check out time

we were still asleep, we had a late night at a concert the night before and check out wasn't until 11am so i'm not sure why they

we also requested and was provided late check out on our departure date

super nice location and facilities. the bar at the lobby is good as well.

staff at the bar and lobby area were very friendly and welcoming

late check out was extremely helpful

also like the late check out time, i don t feel rushed to leave, i could sleep a little later

as an ihg member we were given a late check out which was really helpful to our travel arrangements the rooms were very spacious and

my kids love the fresh pancake machines with sausage and hot choc

pool to me the metal stairs to enter the pool on the right the first one at the side of the gym was

stylish location friendly staff was able to have a late check out

the only amenity was the gym

one night the bar was snooze city but the next night another bartender put on some decent music and people

even the bathroom close to gym

the staff were amazing—from the front desk to the bar and breakfast team, everyone was warm, welcoming, and attentive to our needs

i was also allowed a late check out, which was appreciated

breakfast and the staff were very helpful and so nice

complimentary breakfast

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

so accommodating with an early check in and late check out

everything! stocked kitchen, beautiful garden out our doorstep, highest quality.

so accommodating with an early check in and late check out

space is excellent, having a kitchen is great

room has a kitchen and just about everything you could want

we were allowed early check-in and really appreciated the late check out time of noon

ordered room service and my husband did not eat the sandwich

location, modern and clean facilities, very good food in lobby bar and restaurant

we asked for an extra blanket or duvet for the bed, room service did not react

the lobby has many choices of cosy areas to sit with friends along with bar and eating areas

didn t eat breakfast, we had a late check out all the staff were very friendly and polite

late check out and bathroom for handicap

valentine would not extend to me a late check out and was not professional about it or accommodating in any type of way

vacuuming at 8 am or 9 woke me up,why have late check out 12 when you woke up by vacuuming up against your door in hallways

i was able to get complimentary shuttle service to & from the airport to pick up the rental car and/or catch septa r1 to and from

late check out

close proximity to where i needed to be, accommodating for late check out

we went to the ihop next door, and had a late check out, they were cool.

easy location, very close to airport. they let me have a late check out for 1pm

the banging on my room door to ask was i leaving a hour after i called the front desk for a late check out

coin laundry was available and helpful

the staff was courteous, friendly and helpful. the room was clean. the breakfast was yummy.

great breakfast with waffles yeah