staff very helpful and late check out a good facility

with clean and comfortable beds breakfast was very good staff helpful, available and friendly the pool was

clean rooms, a big swimming pool, great bar with good food and a big gym

wifi

great that there is many things nearby like a market and restaurants and the best is a park for kids just a road crossing

also, it is odd that a 5 star hotel would charge extra for a late check out

surplus, we asked for a late check out and the staff was extremely kind allowing us to stay

really liked the late check out time of 12pm - was still able to enjoy the facilities, and it made the wait for the

staff were really friendly, the rooms were lovely with comfy beds and the breakfast selection and room service menus were

the pool, the room, free parking outside

they allow really late check in and late check out

and kindness of staff to rectify the issues with changing room and offering late check out as compensation

amazing room, super clean and tidy, good wifi, helpful staff, good location

no bars open, pool closed , no where to sit out had to go to a bar

very well located, good experience overall, the restaurant and room service are very good

excellent breakfast until late,late check out,lovely rooms

(the cold selection was alright) the building was next to a school so in the morning the kids were quite loud (it is obviously not the hotel’s fault, but if you would like to sleep in a

room was with extra bed for kids but no covers

breakfast and no restaurante or room service

at a hotel with room service, no less

asked for a late check out and no problem

the late check out

mpared to other hotels) was a real bonus and the reception staff were very

everything was perfect, staff, room, pool, location, we loved our short stay.

size of the room, excellent shower, great location, helpful and friendly staff, brilliant pool

late check out (11 am) which is handy

staff was super supportive and they allowed early check in and late check out

staff was super supportive and they allowed early check in and late check out

deeply liked location, cleanliness, staff support, and they were very flexible about late check out hours

noise coming from the patio where the hotel bar terrace is located

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure in spain

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure in spain

gorgeous facilities, lovely comfortable room. great breakfast! really enjoyed my stay!

even allowed us for a 2pm late check out

the wifi was very poor

attractions -staff are very service minded and helpful all over the place -roomservice and laundry service high standard -breakfast very good quality of produce -hotel restaurant burladero

the pool / spa area is very old and in need of refurbishment.

we took advantage of the small spa pool and my sister in law had a great massage

gorgeous room and they were very accomodating with late check out and giving us a nice room.

i really recommend this hotel, they even managed to give me an early check in and a late check out

the staff were very helpful and they accommodated a late check out/assisted with getting the air con working

the spa staff is very good too

relaxed spa feel throughout

macarena on reception was very friendly and helpful, and worked out a late check out for me at no extra cost

a small honesty bar at reasonable prices was a nice touch

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

soft drink mini bar options were limited

of tea in lounge after breakfast till late cookies and fruit were also available while the mini bar was also available in the lounge area the prices were reasonable compared to most

great location and staff very accommodating re late check out

appreciated it very mach, also the complementary late check out to remain in bed for some more hours

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel

choice for kids food would have been great

but must have been so hot in their suits and long sleeved shirts attending to people at the pool in 40 degree heat

nice comfy rooms and also agreed to a late check out without any problems!!

allowed late check out. amazing breakfast. bath tub. good location. spacious room.

the rooftop bar and pool were closed .

some issues with the wifi speed that did not affect the overall experience

weather and views across the river from rooftop pool area

they were able to accomodate us with an early check in and late check out

they were able to accomodate us with an early check in and late check out

early check in was possible

were really friendly and helpful, room was very comfortable, plenty of space, early check in and late check out was accommodated with no issue, pool and rooftop were a great escape from the

lovely bar and roof terrace with pool, a little oasis in the city

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

the spa was great, very flexible with their availability

we were treated to early check in & our bags were taken to our room whilst we enjoyed a welcome drink, our rooms were

228 is the room number by the way - it’s not possible to reserve late check out in advance, only the day before

•breakfast choices was great *free welcome drink at pool bar *free fresh fruit skewers •late check out until 2pm •free coffee and pastries in the lounge area •great city

surprised by being chosen for a free room upgrade, including free breakfast (amazing), late check out and free welcome drink

the pool area although not massive was really nice

sure how often the pool is cleaned but it's heavily used so could do with cleaning at least once an evening

we received an early and late check out at no extra cost, they also stored our luggage before a late flight

the attached bar was also great value with friendly helpful staff

nice breakfast, interesting dining room, good, friendly staff ( also in the bar next door) and the location could not be much better and whilst not cheap, if you are only

location staff brilliant rooms and cleanliness perfect bar belonging to hotel next door bar staff and food fabulous good prices would definitely recommend

no onsite bar or restaurant, but plenty close by

late check out

breakfast until 11am was great for us

room service was

there was a little noise in the early hours of the morning - perhaps from a local side-street bar / or passing late night revellers, but our room being on the side of the hotel may have

ease extend opening hours