the staff were the best part, i appreciated their quick service, helpfulness with my room and a late check out

the maid knocked the door insistently and told us check out was at 11 even though we had late check out

the hotel accommodated late check out

they also aloud us to have a late check out which is great

nice big reception area with a starbucks machine for coffee, tea and hot chocolate on demand

i arrived early and they helped me for an early check in with no problems

gave us early check in and late check out

only reason i didn’t leave it’s because my kids were super tired and fell asleep

i was with kids and dont wanna risk with my kids health

the coffee bar is a joke

there is no bar onsite as advertised

great, friendly staff at front desk who were helpful when we requested a late check out - however we did have to pay extra for this

we called to inform the hotel that we will be checking in late and to ask for a late check out

best thing is the location and the late check out option (additional fees apply) but you have the option of 2pm or 4pm

very friendly, clean and accommodating to both early and late check out

rip off late check out charge of $50 which we didn't use

late check out option

area and towels for free use of bicycles to explore the area staff allowed early check in and late check out really impressed and would stay

the pool was really tiny and the carpets could be cleaner in the hallways

the bar closes early

late check out was great

the restaurant and the pool on the roof was great

only complaint we had was the onsite restaurant didn’t offer kids portions

we arrived to the hotel with our son having a fever and they managed to get us an early check in so our son could rest

they had complimentary bikes with the stay but they are first come first serve, the pool on the rooftop had a great view

they gave us early check in late check out. they had ny times.

and amenities were excellent, particularly the rooftop pool and the gentleman at the front desk who checked us in

rooms were spacious and well appointed - we especially loved the pool on the roof

you have to go down to the bar on the first floor with a way too small ice bucket

pool was disappointment for my kids with cold and shallow water

having already given us late check out

perfect location and early check-in and late check out.

wifi in room never worked and no effort made to correct the problem.

room service did not clean the room properly when asked to clean specific areas facilities were

i was slightly surprised there were kids there

close to my events. literally one min and late check out!

as compensation, the next morning the front desk gave us a late check out on our last day which was super beneficial for us- so all ok in the end

friendly staff, thank you for the late check out

took room service long to get to our rooms

kind and polite staff, daily room service and useful roof terrace

they gave us a late check out so we could sleep late after the late night out

breakfast was not room service, did not order

the breakfast was amazing

room service, room was not nice, issues with checking in early

the breakfast was great and the staff was great

great position on ocean drive. staff frendly. late check out. towels and body wash free refill

very quick and easy check in and allowed a late check out

laundry room for guests

is amazing , small and old building , easy access entrance , has bar and coffee at the front

there is also a laundry room there

we were able to get early check in and late check out, the hotel staff was very accomodating

great people, great pool, location, room is very clean.

the lobby was clean, the room was comfortable, the pool was relaxing

gym is closed until 8:00 in the morning

loved the pool area which was very relaxing with great views

things that were a little different (you have to pay if you would like the room cleaned or for late check out), none of that affected our stay

nice pool area where the kids could play after beach, and parentes could have a drink in the shade

beautiful pool, rooftops, area in front of the hotel

all was great, even the coffee at the lobbi bar :)

it was my birthday weekend and i requested with the pool, so i was very disappointed

from 10 am check in to late check out

late check out was a bummer but they held our bags we had to pay an additional day of parking but

i ask we can have a late check out and they were able to accommodate it

small kitchen, you have all you need :) the stuff was super nice and helped us to arrange the shuttle to

very little variety of food for breakfast.

we did get a complimentary late check out

requested late check out and they accommodated

i found disappointing was when i book, i asked the hotel for a very late check out as my flight back to the uk was late at night

great location, great food, great service, clean rooms great room service

room service

i have kept the room 4 hours after check out time (with additional charge for late check out)

internet speed was very good, nice bar and terrace, staff trying to fulfill expectations

was no tea/ coffee making facilities in the room and no bar fridge

the restaurant and bar price/value.

very close to the beach and there a bar on the corner very cool, great option if you like to watch sports

exists the possibility of late check out paying a difference

late check out by 1hr without extra fee

we were offered to have a late check out at a very reasonable price

very noisy at night. staff not accommodating on late check out and valet parking.

the hotel resort fee includes a light breakfast

staff was extremely accommodating from check in to late check out.

one lovely woman on reception helped us with late check out. breakfast was okay. great location.

isn’t great, not too many options especially when traveling with small kids

small pool for 2 hotels, but at least there was one.

towels and beach umbrellas were always available for the pool or beach

me and my kids enjoyed our trip

room is small the personnel is lazy and when you need a late check out well you have to wake up at 7 am to be the first one and while the guy behind the

location was perfect, rooftop pool was great. room was really comfortable.

all of the kids and i decided we would return to the hotel if ever in the area again

perfect spot for a vacation with kids

the swimming pool was in other place, we did not user

the staff is super nice especially chris who was very nice to accommodate us with a late check out

so we had late check out, stored luggage, used all the facilities on the beach and the pool, lingered in the

in for one day, asked for a late check out which was agreed for 1:30 pm

as hotel was not full, they offered early check in and late check out without extra charge

the hotel had a problem with the wifi and tv which the andrew went to great pains to resolve.

not only was the location in the middle of everything, we got early check in and late check out which was greatly appreciated

everything was great. pool upstairs need more umbrellas on those hot summer days

the fact that the pool close early

that the pool close so early.

the bar or starbucks was rarely open.

relaxed vibe allows for early check in and late check out

however there's a dryer in the laundry room, open from 5 pm to 10 pm

location, pool, kitchen, staff

the laundry facility on first floor was excellent and clean

the swimming pool area had kinda italian vibe which i loved

from staff mecca and quinn tech in room and pool on rooftop and breakfast late check out with

we used late check out but stayed in lovely reception areas until 5 pm with no issues

the rooftop pool was great for some early morning laps, and i loved the decor throughout the communal areas of

the room was very nice and the pool was wonderful. staff great as well.

great location, very cool, modern room. awesome breakfast and sweet rooftop pool.

likeable staff and open to help with whatever we needed, we were able to make a late check out

didn t get the early check in as requested, did not get the late check out as told

free drinks, late check out, trendy sexy place

location, breakfast, friendly environment.

nice spa to relax after long day out