accommodated a late check out due to a late afternoon flight

starting from reception, we asked for late check out and it was arranged with no questions

no late check out

they allowed us a late check out since they gave us the room a little late

pool was nice and the water temperature was just right even the weather was a bit chill in the

he was very kind and supportive 2- the apology of front office manager lehcen after i escalated

've eaten there twice), stable wifi

room

nice pool and gym extremely clean guarded private

eat bed), good restaurant

of their way to accommodate me while i was there, except for the fact that they did not allow for late check out as far as the price and i ended up having to pay for 2 nights when checked out the

the gym opens up late at 9:30am so could not use it.

of information in room: no info about restaurant openings/location, gym, useful telephone numbers etc

location in casablanca, clean, gym, possibility to have a coach at the gym, breakfast

there is a free private and safe parking in the basement which makes it easy especially that the area is busy and it's hard to find

the staff was very helpful in organizing our airport shuttle and accommodating a late check out for our daughter who was on a later flight

house dinning/breakfast could be added for extra comfort of guests who wishes to dine-in their rooms

our breakfast was well looked after with charming osama and the amazing khadeeja, with the food being

80 dh a bit steep for continental breakfast.

we liked the breakfast selection, the room size and the helpfulness of the staff

the staff were lovely and the late check out is a

bed was super comfy, the gym way better than usually in those kind of hotels and the breakfast was pretty good with a really

breakfast selection was a little disappointing, and the gym was small and didn't have very many machines to use

location, cleanliness, staff amazing spa and gym

ouad and elham was do professional with me i had the best hammam and body message ever,

due to the fact our flight was very late at night we had a late check out, because the spa run late we had to ask for another extend of

spa staff was a bit late with opening the morning i had scheduled my hammam

room service from restaurant is possible all day, which is great

sauna / pool & spa facilities are a fabulous

3- elevator had scary sound like it was about to broke down any time when ever i used it 4- gym room is too small and didn t have many equipments as they displayed in their booking profile

very hospitabke and i got free breakfast for ny guest, i wasnt charged for late check out.

parking lot, we parked the street like it is saying in the information but some man locked our car

the staff were lovely & the rooftop bar is great.

we had connecting rooms for our family size and both rooms were spacious and gave us and kids privacy

pool was small but it's a business hotel so more services to businesses

welcome and help for late check out by staff

we were able to have a late check out for 500 mad until 6pm which was very good since our plane left at midnight

staff for room service for available

great wifi connection and also lobby area was nice and clean

live station for eggs to order could also be added room service could be a welcome

1-the hospitality and welcoming 2-room been upgraded 3-late check out guaranty until 14:00 pm

bathroom size compared to the room size. amenities in the mini kitchenette.

the price list in the spa had the 30 min massage service roughly crossed out even though this was a service clearly laid

the name of the hotel is a bit confusing, there is no spa in the hotel

the size of the room is large and wifi works fine,

in addition to, allowance late check out for genius3 member and the special treatment, they gave me more time to check out

breakfast was generous, although there is no understanding of coeliac disease/gluten intolerance

breakfast is good with many options

mohamed on the morning shift, as well as the two gentlemen who prepared and served the breakfast buffet they were all friendly and attentive

very nice stay, tidy and good breakfast.

i asked for a late check out and they facilitated me

obliging about late check out

room service and cleaning staff also giving a genuine caring smiles understanding the frustration

the location of the hotel perfect the breakfast is good the staff are friendly

the wifi connectivity in my room was poor.

clean bathroom, late check out

like most hotel breakfasts)

parking is a huge problem, but i was lucky to have space right outside door

breakfast was delicious, and nice staff.

parking situation was very confusing

bassma at the reception helped to solve some problems about late check out and payments

late and got a complimentary upgrade to a suite which was appreciated after a long day into

- flies at breakfast; room service quality varies - some time very good, some time tables and floor are full of dust and

breakfast buffet was fantastic

breakfast was excellent

the reception were flexible with me regarding late check out which was good

room and facilities not clean, wifi not working, lots of things missing at breakfast

breakfast was great and the room size was just right as well

wifi, breakfast, kettle, fridge included

gym is not big but it has everything you need

the staff kindly gave us a late check out which was much appreciated

the breakfast was delicious

restaurant and bar in the building. reception open very early in the morning for our departure.

bar prices are elevated

convenient bar and restaurant area, with an airy bright feeling and even some outdoor seating

we had early check in and late check out without extra payment

we also were offered a free upgrade and late check out

the rooftop bar is lovely

the gym and the sauna were not open, i was informed that it would be open in a months time.

the pool was a great addition with spectacular city views