the front desk person helped us by giving us a late check out due to an unexpected added mayo clinic appointment

clean, friendly staff, nice breakfast. it ws a nice stay

they even picked me up at my exit so i didn't have a long walk to get on the shuttle

very quiet and close to the airport. also the airport and mayo shuttle.

additionally, when the shuttle driver could not come get me right away

we asked late for a late check out as i just had surgery and they were very accommodating and patient with

the information previously given about shuttle times

tv didn't have a hbo/cmax type channel expected and no laundry on site

convenient, nice breakfast

breakfast, very clean room, lobby, and seating area

was able to get a late check out because i was having tests at mayo

reasonable pet fee

staff was super friendly, and we really enjoyed the pool area being split with a wading pool for younger kids

we happened to stay during weekends of kids hockey and basketball tourneys so it was loud

the ice machine on the first level also did not work and the guest laundry room was out of service at this time

in room- friendliness of hotel employee who allowed us a late check out due to an appt at mayo and chrystler was very friendly

no warm cookies on arrival, promised some late, were not put out

we asked for a late check out because or appoint wasn’t until 4:00 pm the next day

asked for late check out she said eat time

desk staff gave us late check out but no other staff knew about it

requested a late check out due to medical appts being spread throughout the day

kitchen

more items for the continental breakfast.

they don't have morning oj on there morning breakfast

i saw a shuttle operator clung to his shuttle door to save himself from falling

we were also able to get a late check out so we could come back between her appointments and she could rest

even though covid made it so a hot breakfast was not possible the alternatives were great

comfy bedquiet roomcleanpoolhot breakfast

kids loved the pool

the kitchen area was well stocked and organized

the shuttle is a blessing, and they understand if you need a late check out because of appointments

did not like the property- over priced and filled w/ kids who ran around halls banging doors pressing every elevator button and no one told us of the

bar sstisfactory

breakfast and pool

rooms have a stench like they used to be smoked in, mixed with a men's gym locker room

front desk staff were polite and we also got delayed by mayo and they allowed a late check out

awesome slide for kids

pool areas for the kids was very nice the desk manager was super nice and let us check in 2 hours early without charging the $30 early check in fee

there should be a grab bar in all showers for

love that the hotel has a water park

the standard late check out time

we were given a late check out which was handy

classic charm, great eats, fantastic pool

central location, bar and restaurants in hotel.

room service food was excellent

late check out fee or charge for an additional night if you have a late flight

location to clinic and late check out

flexible for late check out

allowed early check in. quiet. easy to access.

gym, too basic

obliged an early check in and late check out request

it was too bad the whirlpool in the pool area was not working

pool was cold for my liking.

if you have kids it was maybe 5 blocks to a nice park and playground

if you have kids it was maybe 5 blocks to a nice park and playground

the room and the late check out

clean comfy room located close to mayo (shuttle avaliable) located close to restaurants, stores, gas stations

really loved the fact that they had a free shuttle service to the hospital

the hospitality, location, shuttle service to mayo, service, and continental breakfast

advertised a gym but doesn’t have