staff was very accommodating as we asked for an early check in, a late check out and a change of rooms for the 2nd night

the pool and hot tub were still closed due to covid

the room service breakfast was not good. it was subpar.

the wifi was a disaster

parking was safe, and near entrance

was clean and management was very accommodating with a late check out

the continental breakfast was nice, not a lot to pick from but sufficient

much for breakfast, but the room was spotless, super clean, the beds very comfortable, great shower

it was nice, very clean. great location if your visiting rmnp. happy with breakfast!

and a great breakfast, as well

they allowed a late check out for 1 pm since our flight was later

we had a great experience my kids loved the pool!!

we only stayed one night and didn't have any kids with us but it looked like a family could really settle in with the big game/arcade room

the hot tub and pool area was always spotless

satisfying breakfast options

price,comfortable bed, and late check out time appreciated

also the laundry room was great they had free laundry soap and dryer sheets, you only had to pay to wash and

was a wonderful place to stay and loved our garden suite #2 with a well equipped kitchen if we had stayed longer we would have used it more

the kitchen was well=appointed with every gadget you could need

spa tub in room was ideal. love the patio space available.

everyone was friendly when engaged, and late check out was happily granted

location, with a nice kids playground onsite

we had some accidents on the drive up so it was nice to see their was a small laundry room with free soaps and dryer sheets

clean enough for kids to enjoy the bathtub

laundry detergent and dryer sheets

we were gone a little longer than expected shopping downtown, and the hotel allowed us a late check out

kids loved the pool! like that there was a little park area there as well.

beautiful. plenty to do outside with kids!

it would have been nice to have a kitchenette even

breakfast was very good. good variety to chose from. location was close to town and rmnp,

great location, staff was really helpful. he gave us late check out till 1 pm.

the property was very nice and manacured, and the pool and hot tub was wonderful

only bummer issue i had the whole stay was there was not enough hot water to fill up the spa tub in our room in the evening

breakfast better than expected for space available. loved the live music!

the location was convenient and a short walk had me watching elk on the golf course by the lake

and how they accommodated us two times now that we asked for an early check in and a late check out with no extra charge

adults only. big rooms

the spa tub

loved the spa tub and fireplace

most people probably won’t cook, but we booked this place specifically for the kitchen

they allowed us to do a late check out free of charge

communication was wonderful. worked with us on early check in and was very accommodating

pool was not heated

kitchenette provided the basic things we needed

nice location, great fire pit area, room was comfortable and we enjoyed the pool

we were not able to get an early check in or late check out, and for over $400 for 2 nights, i would think a couple extra hours shouldn’t have

we were not able to get an early check in or late check out, and for over $400 for 2 nights, i would think a couple extra

the kitchen was filled with everything we needed, the bathrooms were stocked with an abundance of

for example the spa room, sun room, park, etc

however, the sun -spa room (reservation needed) is a really nice feature as a part of your room rate

accommodation, staff, location were all first-rate and we particularly appreciated the late check out that was later than we planned

also liked the outdoor firepits, bar and common area, with drinks selection and makings for s'mores

like the common room featuring a large selection of table-games, the outside fire pits and the pool are very captivating as well as the personell but do not completely erase the lack of a real

also awesome that they had laundry rooms on site and open fire pits for just hanging out later in the evening if you want to

there is no pool, and the hot tub has too restricted hours (until 8:30pm - so it’s either dinner or hot tub)

we needed a late check out and the staff was extremely accommodating!

room was very clean and i was able to obtain a late check out

location clean good staff breakfast gym

teamsud83dude11 and i understand the lack of employees… but our hallway was over loaded with laundry and trash bags

was just great, very comfortable, great facilities (pool, gym) and delicious breakfast

i appreciate the early check in and late check out

the kitchen space was very helpful to have because we packed sandwiches for hiking

everything! pool, room, location, staff. all amazing!

great place to stay with supermarket, restaurants and gym all in walking distance

really liked the pool/patio area

we signed up for the rewards program (free) and got early check in and late check out

jacob and early check in help.

location was excellent, breakfast was average, plenty of parking spaces,

reveals itself with poor sound insulation, thin walls let you hear your neighbors and kids running up and down the hallway makes for a noisy environment

we do wish breakfast was served longer, it ends at 9:30am and we had just missed it.

gave us late check out and able to check in 10 minutes early

the free breakfast was actually quite good

great little guest laundry

i'm exceedingly pleased that the pool has stayed open and that i can take the littles and they can swim to exhaustion for a value

cleaning supplies used in the room were too strong in scent, and the laundry detergent as well

they allowed us a late check out without overcharging us! the separate living room.

the location was good and i did enjoy the late check out

the pool and fitness center

breakfast was good, i love everything there.

i will have to try the pool next time i only stayed 1 night and got off late but the pool looked amazing

was very friendly and accommodated for a late check out

the pool was small and dirty compared to the rest of the property and hot tub was out of service

in order to get to the pool, you have to walk across the lobby.

pool size was very small, and not heated, very cold

the kids had a blast, the bed was super comfortable and the shower was amazing

in the morning the front desk agent gave us a nice late check out, no fuss

pool and breakfast, staff very nice

pool out of order

the breakfast was good and had a large variety to choose from

good breakfast choices