was rude was not allowed a late check out had to wait on ride outside n heat pool was closed down air conditioner was not very

breakfast and late check out.

breakfast was a bit better than average for it included sausage gravy

the breakfast area is very small but the food smelled

to the cov19, no breakfast, but they did go out of their way and gave us a breakfast bar, a couple of muffins, so i

i arrived at 2am and then let me do a late check out so i could get a decent sleep

staff was friendly, room was fine, pet fee was reasonable

a jimmy dean sausage biscuit and a kids granola bar is not a real breakfast

nonrefundable pet fee

our kids bathroom was fine

at all they was calling before check out time almost like harassing then they don’t offer late check out or anything i stayed there for 2weeks and some change and still got treated crazy

did not like the fact i asked for a late check out due to my son’s tournament didn’t start until 2pm…i asked can i check out at

i also enjoyed the late check out feature for a pretty good price

breakfast was limited to hotcakes and cereal only

they cleaned the pool in the morning and woke me up

misleading, at check in the hostess was unprofessional and laughed when i told her i requested a late check out and said no, we don t do that , the common area was under standard and the

friendly helpful staff, nice rooms, nice breakfast.

the breakfast bar was nice, offering home made waffles with all the fixings

there was no breakfast which my family & i were very excited about until we found out there was none

excellent breakfast

i was able to do late check out with ease

was clean and cozy and updated front desk was efficient and nice, they let me have a late check out, would def stay here again and great room for the

also i asked about late check out and i was able to check out at 12 and that was amazing because we had cheer comp to

breakfast was good and warm

great value hotel that's close to the airport and provides shuttle service.

clean room and great smelling.great breakfast and great customer service satisfaction.

staff was very accommodating and the late check out is always a plus

i like that they have free breakfast and it was very clean

popcorn available and lollypops for kids

i basically had to conduct my own room service and clean the entire room with my own cleaning supplies to spend the night since i

at the front desk and a lady i had a quick check, no problems, the room was clean the continental breakfast was great with plenty of seating

very convenient to charlotte airport. i was offered a complimentary late check out.

our room was ready on arrival and i was permitted late check out at 2pm

also, i asked for a late check out and they granted it until 2pm

transparency about things like room service not being available for several hours during the day

great room nice pillows and bed. nice little indoor pool

arrived at 1:30 am to a very friendly helpful desk clerk who immediately said we could have a late check out

friendly staff, we asked for a late check out as we reach very late and we got it immediately

needed english muffins with breakfast

gym equipment, some not functional and no weights.

then came the smell that hit us like a ton of bricks, a very foul odor, a mix between dirty gym feet, and a overwhelmingly sweet and sour mix (hard to explain)

owner was rude n refused to give mr back my deposit due to late check out that was honest mistake n rude as

clean excelente staff and polite courteous i love this place breakfast was very delicious and many varieties the staff prompt to have meal

truck parking available

great breakfast loved it very nice staff

customer service and housekeeping room service

check in staff were so friendly and even gave us late check out for free since we got in so late

the bar wasn't open.

everything was ok, our flight departed so early so we didn't get breakfast

nice breakfast layout with a few hot bar items

most comfortable beds ever, convenient airport shuttle, decent hot breakfast

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

the location, airport, shuttle, breakfast, friendly staff, late check out and the room,

gym, new, beds

this property staff was horrible during my check out process, i asked for a late check out when i checked in, and they basically rushed me out of the hotel at my check out

wanted to charge me for a late check out for half the price for 2 hours, i was very unhappy with

location, bed comfortable, late check out.

they were very nice in allowing me late check out and gave me an impromptu shuttle to the airport when normally advance reservations

the late check out, breakfast, clean rooms and the customer service