did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

the bed was comfortable and the wifi worked fine

parking was in a separate, secure parking lot around a corner from the hotel

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

breakfast is available but opened too late for us since most of the touristic activites start quite

the view is really amazing!! nice breakfast

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

there is no breakfast provided and/or available in the morning

at breakfast the restaurant informed us they had not been shopping and had only eggs

the wifi works well

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

great wifi

wifi was really slow and unreliable

i stayed in a small separate house with a kitchen.

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

clean, spacious room with kitchen area

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

the outdoor kitchen was perfect

we loved sitting in the outdoor kitchen, which was very well stocked, unfortunately it was too windy and cold in the evening to sit

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking outside and hot water for a shower after a busy day lounging around

the outdoor kitchen has a refrigerator and a two burner stove top

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate payment) are quick and efficient

ideally located just near the lake and close to the town centers with bars and restaurants + breakfast included in a nice relaxed atmosphère with lake view and reggae music + good pricing,

free breakfast is nice, including coffee

the breakfast each morning was delicious & to be included in the price was such a great value

definitely wasn’t warm and one day we were left waiting for breakfast for 35minutes as we were forgotten

also the shared kitchen, and common spaces were very nice with a terrific view

the kitchen is up in level 5 so consider that if you have low mobility

it was really nice to have a kitchen upstairs and a hot water kettle to make myself tea

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

nice kitchen

breakfast of pancakes and fruit and coffee was a nice way to start every day

although it wasnt mentioned on the page, breakfast was included

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the breakfast is simple but perfect, the family are very kind, great views.

breakfast is simple but good: pancakes, fruit and coffee or tea

it has a shared kitchen so we had the opportunity to cook our breakfast everyday

the shared kitchen was lovely and really clean…

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

they provide a large, shared kitchen with fridges where you can keep your leftovers

i liked the shared kitchen and use of the kayaks

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

you came by rental car ( you must be very brave) if you don t rent a larger space with a kitchenette you have to either go into town first dinner, call in delivery( limited options) , or (+) suites have kitchen, bbq, fridge and balcony (+) kitchen was stocked sufficiently (-) bathrooms and kitchen could use some updating (+) 2 large bedrooms, 2 bathrooms, kitchen (we did not use), dinning area and living room with access to beautiful gardens, the pool (+) we enjoyed the kitchen and living room and terrace - and especially the pool (-)missed so much to drink coffee night time, we asked at reception at 6pm but they just said the kitchen was locked and even we could buy the coffee would ve hot water (-) the hotel did not have the kitchen available after breakfast (+) bigger rooms have their own kitchen (-) the kitchen is dated (-)stayed in a two-story apartment where the kitchen was upstairs

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

was so nice, natural, confortable, the beach was so nice, the food delicious and big breakfast, the whole place was so nice , the people nice lo i will come back to this hotel as many

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

the girls running the kitchen are very loud, waking us up early in the morning.

breakfast was rather meager. kitchen staff must have had a slow start.

the room was large with a kitchenette

great breakfast

staff were excellent and proactive, organising an early breakfast to accommodate our early bus

excellent service provided for the in house laundry service

cheap, close to the lake early check in, late check out

the location is great, the laundry service was quick and clean, and the staff were friendly

-they also provide laundry service for an extra charge

the laundry service was very reasonably priced