very clean, very friendly and welcoming staff! has a nice little gym

was big for a group , plenty of space , full kitchen , nice terrace with small pool

kitchen was not well stocked so don t plan to do much actual cooking

full kitchen was also a great aspect

conditioner in the kitchen/living room did not work

kitchen appliances in apt were a bit run down

great people, great room, great roof bar with view and a great location in old san juan

great rooftop bar with awesome small plates.

bar played music pretty loud into the night

the rooftop bar was a definite bonus

it’s close to everything, and there’s a beautiful rooftop bar with the best views

loved the spa massage

everything the restaurants the pool was great

the beach/pool area

they need a better game room for the kids. in the basement is not ideal.

the kids loved it

of the female kitchen staff members was very unfriendly and walked around with an attitude

spacious bedroom and kitchen

desk lady who recieved me on the 19th of july at night but she was amazing, and samuel in the kitchen was super he make sure you had all what you needed for breakfast, now let's talk about alex

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

we were upgraded and having the kitchen was a great addition for

excellent breakfast. lot of options to choose from.

pool and gym were very clean and available for use

had to call room service 3 times to get more towels for the room and then i finally went down stairs and they

more option on the menu. and a kids menu as well

pool, gym, dining area, and room

room space, balcony and kitchen.

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

huge room with balcony and kitchen

studio was well equipped with a mini kitchen, no stove but it has a microwave

) also, it would have been nice to have espresso-based coffee at breakfast

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

i expected to see better breakfast included

best bed, great breakfast. many food options close by.

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional staff

my a/c leaked my whole stay i didn’t know it was leaking woke up to go to the kitchen and slipped on a puddle of water

for some reason there are no glasses to drink from in the kitchenette

at the luxury suite, which had conveniently a little kitchenette to cook own food

the breakfast brought to the room was great, the kitchen area was also fantastic.

we were accommodated in a fair size studio with kitchen

breakfast was good view was great a little pricey

great pool experience

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

the restaurants were really good, the pools and hot tub were well-kept and clean

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

the kitchen is equipped with basic essentials

were wonderful at acclimating our luggage for early check in and check out

close to the beach, easy check in, good location, friendly staff, pool

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

great location. easy access to room and pool.

the pool looked nice but i never used it

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the hotel has a cosy little garden and a shared kitchen

nice common kitchenette with fresh coffee in the morning

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

public kitchen with microwave oven ice beautiful plants and tree shaded areas

and we had access to the kitchen with fridge and microwave

at its highest volume and there is no way to change the settings the microwave is located in the laundry

top pool and bar was amazing

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

spacious and contemporary rooms, roof top pool, gym, lush wall garden at the entrance , 24 hrs self service food stand in the

used the gym and loved it also the pool to die for

i was walking distance from many restaurants and stores, the gym, and a lot more

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

has a gym and nice hot tub lounge area on the roof

didn’t like that the property didn’t have a pool only 2 jacuzzis

the room has a kitchen, air-conditioning, a tv and a private bathroom

my kids loved the garden out back

no breakfast

the breakfast is very ample

the casinos and beaches are close to the proximity to walk

pool and laundry open 24 hours

i pool was clean and so was the gym

the pool

pool area was clean and well maintained, laundry onsite is useful

i pool was clean and so was the gym

kitchen cabinets in the room loose or falling off to the

i like my second room slot, which had a little kitchenette

the kitchenette is outdated and could use updating and more color

com the general pictures showed a space what looked like a common space with a small kitchen and table

great location. the room with a separate small kitchen and dining area was great.

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

great location. very nice shared kitchen area

the kitchen was a bonus

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

like that the room had like a kitchen option or if i wanted to could go have a juice or something for think i like that

a cute space with a kitchenette and good air conditioning

gate, kitchenette, community kitchen, areas to sit outside with secure premises

the kitchen was fully equipped with all the basic needs

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

loved the restaurant and bar directly on the ocean

grab a towel by the pool for the beach there is seating for hotel guests

from front desk to the pool and bar staff as well as the chef and housekeeping

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet from the pool water

and helpful staff, refreshing pool, quiet room, tasty food - and perfect stay for our night in san

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of

kitchen has very dim lighting and the light above the stove hood doesn't work

kitchen in the lobby has a stove, microwave and a fridge

it didn't have the fridge in the room. they had kitchen near the room.

the staff was amazing, the room, ac, kitchen i mean everything

the rooms do not have kitchenettes but there is a community kitchen that is kept very clean

breakfast options are limited, just muffins or croissants

nice clean room and facility, breakfast

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

coffee shop around did not open for breakfast until 8 am

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i