we had a great time here. nice place and reaort with kids.

pool and hot tub very cloudy water

we had a great time here. nice place and reaort with kids.

and also i reserved a suite with 2 queen bed because it was 4 of us (parents with 2 kids) but my room had only 1 king bed and the sofa was for 1 person

the pool was very nice and heated

loved the staff, the accomodations, family double room suites with full kitchen was fantastic

spacious, nice view from small balcony and good kitchen area

we had a standard doom and a suite which had a full kitchen with everything needed like home except grocery

snacks, if you are staying extended days the restaurant will seem limited quickly- having the kitchen in room helps with that but having a rental car is pretty essential here because you

huge 1bedroom suite, very nicely equipped kitchen

great people, great room, great roof bar with view and a great location in old san juan

great rooftop bar with awesome small plates.

bar played music pretty loud into the night

the rooftop bar was a definite bonus

it’s close to everything, and there’s a beautiful rooftop bar with the best views

the kitchen gear was sparse but sufficient.

nice kitchen and comfy beds

kitchen appliances in apt were a bit run down

beds and when we arrived, discovered we got a full apartment with 2 bedrooms, 2 baths, loaded kitchen, living room

conditioner in the kitchen/living room did not work

staff, hotel & room cleanliness, breakfast exceeded my expectations

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

nice clean room and facility, breakfast

coffee shop around did not open for breakfast until 8 am

the breakfast buffet was awesome

very clean, very friendly and welcoming staff! has a nice little gym

olive garden right across the street, friendly staff, warm pool with a bar, nice small gym, and clean lobby that smelled fresh

more option on the menu. and a kids menu as well

friendly, good breakfast included with our stay

pool, gym, dining area, and room

have a good small water park for kids

we had a suite, the room is very big, has full kitchen, spacious bathroom and comfy bed

of the female kitchen staff members was very unfriendly and walked around with an attitude

great breakfast, comfortable room with a great kitchen. location is amazing

we were upgraded and having the kitchen was a great addition for

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

we were accommodated in a fair size studio with kitchen

the breakfast brought to the room was great, the kitchen area was also fantastic.

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

the floor was dirty, a lot of noise of the kitchen in my room, and just 1 elevator

the bar in the hotel is amazing

best bed, great breakfast. many food options close by.

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

the breakfast was good

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

the kitchen is equipped with basic essentials

were wonderful at acclimating our luggage for early check in and check out

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

room space, balcony and kitchen.

the staff in the kitchen and room was nice.

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

studio was well equipped with a mini kitchen, no stove but it has a microwave

the beach/pool area

when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way

loved the spa massage

due to covid there is also no room service either

this was really a bummer for myself, kids, husband and cousin

i was walking distance from many restaurants and stores, the gym, and a lot more

has a gym and nice hot tub lounge area on the roof

no pool

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

room size and layout, breakfast, pool

breakfast was good view was great a little pricey

the wifi in the room was spotty

ordered a continental breakfast through room service that is supposed to come w/ juice & basket of pastries

facilities like gym spa sauna and pool

breakfast was great, quite a spread

the terrace and pool were nice also

the pool is great too

close to the beach, easy check in, good location, friendly staff, pool

the pool and the pool table were really fun and there's also a piano in case you want to use it

the pool looked nice but i never used it

one dark skinned gentlemen was super helpful with locating a laundry facility for me

also the communal kitchen was open for travelers to use

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

convenient to kitchen area for shared refrigerator space

and we had access to the kitchen with fridge and microwave

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

room, bed, pool, gym, location.

we enjoy our room and the café pierre breakfast and dinner

the kids loved the pool area which had a waking pool, a pool and a hot tub

kids loved the chocolate chip cookies upon arrival

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests convenience

we enjoyed the rooftop pool and bar in the evening

the rooftop was gorgeous and there were access to towels and a gym

location is great. gym is a plus.

the pool area was nice and always had clean towels available

of the staff was very attentive needed a late check out mad no hassle amazing location great for instagram photos all over the hotel food

the room has a kitchen, air-conditioning, a tv and a private bathroom

the breakfast is very ample

tificial) and a sandwich with

my kids loved the garden out back

very safe and secure, continental breakfast, very clean

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

great modern kitchen facilities

in the kitchenette area, there were knives and spoons, but no forks, lol

com the general pictures showed a space what looked like a common space with a small kitchen and table

the kitchenette and bathroom was a little shabby. think homestay rather than luxe boutique.

kitchen cabinets in the room loose or falling off to the

the room was a 2 room 1 bathroom, 2 king beds, kitchen and living room

a cute space with a kitchenette and good air conditioning

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

gate, kitchenette, community kitchen, areas to sit outside with secure premises

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

like that the room had like a kitchen option or if i wanted to could go have a juice or something for think i like that