hotel was very clean and the pool was absolutely gorgeous

upon check in we requested a late check out they said no, but we only arrived at 02:30am on the 10

wifi was not connecting

wifi connection, please work on it

open parking without a roofing. my room tv couldn't play clear

ouklip pool was absolutely breathtaking...

thoroughly enjoyed my stay at ouklip and would like to thank gloria, my host, and jane, my room service assistant

ouklip have a very secured parking which gives guests peace of mind

the location was great,free wifi and netflix.gloria is the best,so friendly and welcoming.

friendliness of gloria, cleanliness of the room, the garden and pool area

the rooftop bar and the amazing hospitality of every employee.

they don't have a pool

very nice horel and staff.strong wifi too!

the food was out of this world, the shisanyama and breakfast

-the hotel takes up one whole block, and has a restaurant below (i never went there), and a bar on the roof

we used it once and the entire bathroom floor flooded as the spa bath must have been leaking

issues were sorted the convenience especially when returning later in the evening of having a kitchen and bar

comfortable beds and bathrooms. bar fridge within the rooms

water was cold i paid for a room a spa bath and balcony

upon enquiring i was informed that the kitchen staff had left

great view in the morning, and had the spa done in my room

the location is also very quiet and in the morning you wake to the smell of breakfast - what more could you

no bar fridge in the room

no coffee etc in the room. average cleanlines. poor wifi reception from the room.

the fact that no alcohol allowed,but the bar doesn't have everything.

pool dirty. tv limited numbers of channels, internet quite weak

bathroom really a treat with a spa bath

beautiful big room spa bath

excellent breakfast, staff very helpful, safe and homely

the wifi was very poor so had to pay for my own 4g to order an uber. costly.

it doesn't offer spa like other mint hotels

but it wasn t a big deal because i had my laptop and the building does offer uncapped wifi

laundry was a let down (they promised 24 hours took longer although this was outsourced)

the gym is well equipped and there is plenty of secure parking

the place is centrally located, clean and well set up rooms, the wifi connection was very good!

the breakfast was excellent!

secondly i order room service which took 1 hour to arrive

we were given a late check out without any additional cost

our kids loved it from the first moment

our room was fantastic. we had the pool villa and loved every second there.