pool and grounds were simply stunning

the architecture and design were gorgeous, the pool was dreamy and the food we had for breakfast via room

architecture and design were gorgeous, the pool was dreamy and the food we had for breakfast via room service

management also wouldn t give much compensation for this (we specifically booked the spa bath room for the

heated saltwater pool is great and the staff is incredible

lovely garden and swimming pool

the pool is small and could require a little more attention, but was a relaxing place to hang out

the grounds, pool and restaurant are really lovely and the staff are very friendly

wifi. slow

befits the modest size of this renovated old hacienda, the pool is modestly sized and all meals are in same

the included breakfast is an actual meal, not just bagels and juice and the staff was incredibly pleasant

the bar is amazing

the room was clean, and we had access to the swimming pool, gym, and parking nothing more to ask for

there was one unit which allowed pets. a very nice unit but pet charged seemed excessive

minimalistic breakfast, nearly no parking and airco noise

the aesthetic of the hotel, the friendly and knowledgable staff, generous breakfast and good wifi for working

the bar and second level restaurant was gorgeous, and the free gourmet breakfast was bar none the best

the noise from the bar and road was quite bad

the pool was a bit murky

the pool is lovely and private

breakfast is a delight, prepared by a private chef in an open kitchen that flows seamlessly into

only thing to note is that breakfast starts pretty late so if you have a day trip(s) then you will miss it

breakfast is a delight, prepared by a private chef in an open kitchen that flows seamlessly into the living

every morning the homemade breakfast you could order off of their menu was a treat as well and absolutely

breakfast is so good

breakfast was served in the main atrium, and there seemed to be someone ready to attend to us at

that said, the wifi is terrible, weak and spotty

free breakfast should have more offerings in addition to the bread & coffee

the breakfast was delicious, and they even offered to serve it to us on our terraza

breakfast was included in our room rate, and was more than ample with freshly squeezed orange juice

didn t find out about the spa services until our last day

(no restaurant or bar on property)

all that aside, the wifi barely worked, the first room i was in felt like a dungeon with no windows facing

lack of swiming pool the breakfast included was continental only

lack of swiming pool the breakfast included was continental only

the breakfast quality is not at the quality standard you expect for the price and located in the

cappuccinos were also extra and the complementary breakfast was limited

the breakfast for $350 usd a night was disappointing

location, underground cenote and rooftop pool & bar were fantastic

new, super friendly staff, beautiful rooms, wonderful location, swimming pool on top of roof lovely

also, the wifi worked very well

great wifi

wifi didn t work in my room, needed to work in the courtyard

wifi was fast and reliable

the biggest problem is at night, as there's a bar nearby blasting music till late

wifi great

amazing a la carter breakfast everyday

breakfast and location

bad wifi connection

the best part of the hotel was the bell hop who brought our bags to our room and helped with car parking- he

wifi was quite weak

no pool even when in the facilities section said it has.

wifi was pretty slow in my room (106) and in the common areas

and wifi could be improved

no pool

- they were very proactive and responsive, assisted us with a great recommendation for local laundry, as well

room size, cleanliness, breakfast, friendliness of the staff

breakfast could improve

great amenities, excellent bathroom and shower, clean and fresh and the breakfast, while basic, was delicious

the rooms were very clean and the personnel is super nice! the breakfast was really good.