pool gets too full of kids which is understandable but still way too full for my daughter to even

got this hotel because it had a 'gym', turns out it was just

wifi worked, great size tv, room included a desk area, coffee maker, fridge and bathroom amenities

few parking spots

good breakfast and room.

the room service and food

parking was free and hotel is in good area in the city

spacious room with small kitchen

next to station, gym facilities and good internet

hard to get in and out of the parking lot.

was a real disappointment: cereal was limited to 2 types of cheerios (we regard cheerios as a kids breakfast),

the room was amazing for the family, fully equipped kitchen helped a lot when traveling with kids

they have a guest coin laundry that is really affordable, very convenient

very comfortable and spacious room. bonus breakfast included.

there is a gym in the basement as well

the gym was a bit old,some machines broken but at least 24hrs open

stayed there on a weekend and there was a lot of noise from kids revving their cars and racing

staff were extremely accommodating as it isn't really a family type place and i had 3 kids

outdoor pool is out of use, it s not a negative but all customers should be informed before hand as this

worst experience ever on a family holiday with 3 kids

excellent continental breakfast, especially coffee

had everything i needed. great location, decent buffet breakfast, laundry facilities.

they got an upgraded room with a spa & we got the standard room

cable was slow to change and wifi is spotty

free weights in the gym would have been better than the pulley machine.

comfortable bed, quiet, good value, bathroom spotless, fridge in room, free parking and wifi

stayed in the upstairs master spa suite so luxurious and comfy

the spa bath was amazing and the staff were soo friendly

comfortable bed, quiet, good value, bathroom spotless, fridge in room, free parking and wifi

super clean very nice luxurious room with spa tub

breakfast was substantial

some cleanliness issues with mold in the bathroom. wifi was terrible.

location was good, and got nice parking lot. staff was so helpful ud83dude42

carpets pretty threadbare and wifi was barely usable

i liked to know it's a pet friendly place, so next time i can take my pets

was easy to find and had lots of parking

the farthest room with no second lock, no fridge, smells underarm body odor, no hot water in the kitchen

sketchy area. parking lot too dark. not soundproof!

it was ok, wifi was good and ice machine was easily located

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

as well, staff were very friendly, lots of food options, and lots of amenities (pool, gym, wifi, parking, etc

the gym needs weights. such as dumbells. machine is nice but needs a little more options.

also, other guests going to the pool were dragging water all over the place making all the floors slippery

2 tv's, good parking, a dennys & moxies attached to hotel

very clean, great location, nice pool, gym and hot tub. friendly staff.

clean machine in laundry

under ground parking and the room was great

underground parking - brilliant kids eat free - totally a catch as it made the restaurant #1 on my gotta try

that extra drink or a small extras are not included in a breakfast!!

basement parking is excellent too

the bedroom was through the livingroom and kitchenette, and the bathroom was also off the kitchenette making

loved the room, loved how it is pet friendly.

pool and breakfast

pool for recreation

staff/room service hard to understand/communicate with but very patient,kind and tried their best to help

our room service breakfast was so good and delivered quickly

size of the rooms, wifi, bed

plus it had hot showers and high speed wifi

service in the bar from the older waiter serving food was very poor

a long trip driving, we got a early check in, around 3:30pm

my teenagers enjoyed the pool and gym. the breakfast buffet had a wonderful variety.

floor in the elevator and to the pool was very slippery and the kids fell a couple times because of the water

amazing, the rooms are comfortable and clean, the free breakfast is excellent, having a pool and spa this time

was nice and quiet, spa bath was great

swimming pool is fantastic and the kids really liked the waterslide

was great, loved the steam room and pool

the place was great but the breakfast was so basic and no laundry machine

stayed during covid-19 so pool,gym and breakfast weren t available but still an good stay.

if you ask for it to go, they charge a room service fee and bump up the price

used water in the washroom, mini-kitchen could hardly flow out easily

we loved the kitchen lady

the staff was so friendly. great room for a family with kids. nice location.

we enjoyed the pool even though we found the pool room cold

complimentary breakfast was good

breakfast options were amazing

loud kids running through the hallways and knocking on our doors

cleanliness, the pool is nice, food is delicious, the service is friendly and nice

free parking

they gave us a room in the other building it was beside the swimming pool and it was very noisy then they changed

newly updated lobby bar and restaurant.

laundry, pool and gym all good at hotel

hotel came with a pool and hot tub which was perfect for the kids

room was very clean and spacious, the staff very professional, breakfast was great and they had a gym, indoor

breakfast is included so that is a bonus and the guest laundry is handy, good wifi and parking

indoor pool and gym were a nice addition

the kids loved the water park and it's a great location

mold in the pool and wifi was terrible

the kids loved the water park and it's a great location

there is also a second pool and hot tub for those not looking for waterslides and screaming kids

the king size spa rooms are always the best. lots of parking.

we were allowed early check in as our room was available.

the shuttle was unavailable when we arrived at the airport, so the staff advised us to take a taxi and

for convenience, extremely clean and new, staff was exceptionally friendly and helpful and breakfast area was

room so they had to shower late that night in my room ( and i had to be up at 4:00 to catch the shuttle to the

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

com advertised with gym facilities but it was shut without notice

room dirty shower dirty dirty spa tub

location was good and kitchen was ok

great room, very quiet. slept well and enjoyed the pool.

grab and go breakfast, free wifi. didn't use pool but looked really fun for families!

had everything we needed there. real fireplace was a nice touch.

spa hot tub outside overlooking river was great

i liked that it had a pool table

river with outdoor chairs and table, has kitchen, has own codes for rooms and bathroom, has fireplace, has

the space had every amenity needed for a positive stay: pool table, tv area, gazebo, garden swing overlooking

ability to do a debit visa check in breakfast was awesome

we had paid an additional $40 a day as a pet fee

used the gym which was fine however fairly small and limited equipment

was a bit loud from kitchen at morning because our room was to close to it

good selection and the kitchen staff were always checking to ensure that there enough for everyone and the

my kids love the water park

the pool was nice, but the kids area had a fountain feature that was too strong for my small daughter

restaurant was good, water park was fun for the kids and room was adequate

pool area was really geared towards kids - which is great if you have little kids - but not so great if you

pool water is very cold

hot tub broken down,laundry facilities were removed

parking area seems not really secured and too close to each vehicle hopefully they ll put more

were never towels available around 8pm in the pool facility

it would be super handy if there was a guest laundry available.

loved everything from the staff to the room, spa, gym and restaurant

pet friendly room layout quiet front desk called to see how room was

constantly crammed with kids with no adult-only time

says that the hotel is family friendly however, we could not find any channels dedicated for kids on the tv,

the rooms are clean staff excellant the pool is a nice temperature and there is a restaurant and pub on location

pet friendly. suite was a nice touch with a big dog.

kids enjoyed the pool with slide. breakfast was awesome with hot options and fresh fruit.

was very spacious, very comfortable beds, the sofa bed was big too , enough for 2 kids

clean rooms, clean pool, great customer service !

had a suite w/ kitchenette and they don't give you plates, cutlery, etc

staff was fantastic, pool was great

snack bar in lobby

the restaurant was excellent, the room was spacious and very nice (including the fireplace and sitting room,

the amazing location and pool

was able to do laundry, use the gym and hot tub

room service, staff not willing to bring items such as toothbrush/toothpaste champagne glasses or