staff was fantastic, pool was great

kids liked the water slide.

parking lot cleaning left our car covered in dirt.

excellent stay all round: friendly staff, comfy beds, good breakfast, parking was abundant, enjoyed the king

not much variety in breakfast.

wifi was bad. hotel services not too friendly or accomodating.

the breakfast was great , the staff very helpful

bed not made up, no coffee in room, couldn t get wifi and staff couldn t help.

breakfast was good

between the pool and placing our towels outside the door when we declined room service

room service was horrible

the pool was a huge hit with the kids and the bistro downstairs had great food

great hotel. excellent pool/spa area. close to major malls and shops

free parking

good room service.

desk day and night were friendly and helpful, missed breakfast and was able to get some fruit late so that was

laundry room was dirty

it was an average hotel, good location and great pet policy

i also loved how they set up the breakfast room

bottom floor smells of smoke because parking lot and outside doors i don t recommend

basement parking is excellent too

that it doesn t have a free breakfast and coffee!

the breakfast was not a buffet but it was worth the money

amazing breakfast and very clean

we loved the pool and the kids loved the slide

junior king room i booked said it had a kitchenette and sofa area

had requested a fridge (and a pet friendly room) and when we arrived, the ground floor pet friendly rooms must

parking could have been a problem near to the hotel, but someone left just as i arrived

it said there was a kitchenette but there was only a microwave and fridge

we were without wifi

room service was very fast and from denny s

the hotel looking for a swimming pool for my children and was not informed that the pool and gym were under

the room service was sloppy though, i am used to better tidying

pet friendly room layout quiet front desk called to see how room was

lots of parking

kitchen and free breakfast cereal, the kitchen ware is good enough for cooking

wifi coverage in the room wasn't great, so i had to use the main hallway to send messages.

deluxe king room which was fantastic- spacious, the bed was so comfortable, amazing shower, gas fireplace added

spa hot tub outside overlooking river was great

3) the wifi is very poor, more than half the time in the house, i could not connect to the wifi

no rear parking as stated, unsuitable breakfast, refused to refund our money and argued with us about our

the room was big with a kitchenette and fridge

room, lots of perfect wood work, balcony, fireplace and very comfy bed, kitchen in room, safe neighborhood,

room, lots of perfect wood work, balcony, fireplace and very comfy bed, kitchen in room, safe neighborhood,

comfortable bed, quiet, good value, bathroom spotless, fridge in room, free parking and wifi

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

kids running around the hallway and persistently knocking door-to-door but it did not bother me too

the gym was probably one of the worst ones i have been in.

kids love the pool and ping pong table, i've stayed here several times with the family and will

staff were friendly and polite. kids enjoyed the swimming pool. easy to get to

few parking spots

we also enjoyed the gym

the breakfast and we had laundry facilities and parking

the pool and gym the wide choice for breakfast the coffee machine in the lobby

not enough parking in front. some were double parked which made it hard to maneuver in spaces

we understand why the balcony was blocked off but would've liked to go outside to look around (kids would not

location, little kitchen, big room with sofa bed, fast wifi.....

wish the hotel had a swimming pool for kids, then that would be wonderful

there is a gym in the basement as well

hotel is comfortable it include the breakfast is in the center of the city the only thing is that no include

the pool and breakfast

they made me prove on my phone that i indicated me and 2 kids

but i called the hotel the day after i booked it cause i decided to bring my mom and two kids on our trip

wifi signal could have actually reached room, and could have done with out people loitering in hall

wifi caution is too high for that room

fitness room was pretty good. appreciated the guest laundry

a great hotel, ud83dudc4d had a balcony to go out on an outdoor pool, well go back again and price was well good

of noise at night both from outside (nobody s fault of course) and inside: there was a group of kids being a

they have a laundry room on the 2nd floor which i really needed

also advertised laundry but then it was out of order and took 3 days for me to get an update that it wouldnt

were the same 5ish kids screaming at the top of their lungs making massive splashes all weekend long, not having

we booked a two-room suite so the kids had a separate room

the pool was quite crowded although understandable since it is summer.

clean and customer service was outstanding. the breakfast buffet was excellent.

thankfully, a kind young lady in the kitchen allowed us to grab some bread, fruit, and coffee

the pool was nice, but the kids area had a fountain feature that was too strong for my small daughter

it was nice to walk inside to the casino

great pool area for kids

pool area was really geared towards kids - which is great if you have little kids - but not so great if you

restaurant was good, water park was fun for the kids and room was adequate

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

was easy to find and had lots of parking

was close to the airport, easy to find by car, had lots of parking spaces close to the front door, you could

wifi was working really well it wasn't noisy in the

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

gym close at 1000 pm

cost $40 taxi ride to airport but they were picky to let us in because we had our small pet dog with us on

not a lot of parking

heated pool and a gym

pet friendly

my kids love to play at the pool

very small room that, felt that laundry facilities were an afterthought

this time i was particularly great, as the pool service has seemed to improve

pet friendliness

wifi very poor

great wifi. quiet. clean.

the staff was very friendly and helpful. the breakfast was great, and the kids loved the pool.

great parking and close to many favourite shopping places

we were at the basement we dont like it were the laundry and boilers are close to are room.

excellent warm breakfast with lots of options even with picky kids

great place to stay if you have kids!

have a pool with two water slides which was great for the kids

there is another pool in hot tub by the gym, but the hot tub was not operational there

the breakfast was great and the staff was friendly. room service was quick once we got through.

the gym was pretty good

pool a bit cool l

value, spaciousness of the room, plentiful and free parking, complimentary breakfast.

we loved the kitchen lady

breakfast was surprising really yummy too

maybe need to add one kitchen helper

way the waitress and cook accommodated us in the restaurant for my kids

was great, loved the steam room and pool

if you ask for it to go, they charge a room service fee and bump up the price

i loved the spacious parking spots and most co.fy bed for such a low price

staff was friendly food and drinks were great room was clean, has a pool and hot tub and fitness centre which

room service and or restaurant.

my kids enjoyed in the pool and staff were great

cleanliness and good breakfast

our kids want to move in for good

did not try wifi

we didn't have the wifi connection. cause w are in the main floor . so far so good.

my family had a blast in the pool

late breakfast, lack of room service, lack of towels for 2 people

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

the wifi didn't work either which was disappointing

room service food wasn't great bit good quantity

being able to park the car at the hotel and shuttle to the airport is handy

nearby the airport and staff are nice to allow us for a late check out

no room service menu readily available. it would be nice if it were in the room or online!

great pool and fitness room. very accommodating with a late check out!