place, beautiful gardens and pool

the breakfast was amazing

quick service and the included breakfast had more than enough choices and variety

excellent breakfast

good for kids or couples

bit disappointed with the breakfast

although breakfast is buffet you only have one salty or sweet choice

the breakfast is really good

breakfast was excellent, and the staff alwys at your service

the climatized pool is perfect,, the decoration of the entire place invites you to rest and forget everything

the room was exactly like the picture. the spa tub was nice for the price.

electric power kept going off for half of my stay meaning no electricity no wifi

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

no excessive traffic noise, barking dogs, or loud party music

wifi was bad

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom

nice bar - no bartender

wifi didn't reach my room

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

they didn t have spa facilities

wifi signal was weak

oh, the property is pet friendly with some resident tame cats plus cute well behaved dogs with guests

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

is no space enough for parking cars when the hotel is full

the pool was clean and the chocolate strawberries and wine were exceptional

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool (it was freezing); the elevator wasn't working

the swimming pool is nice

big spacious room, great customer and room service

the restaurant served an excellent breakfast, and lunch

the bar makes the best cappuccino (and they bring it to the room)

valet parking

the breakfast and the service you receive at it are excellent

i was able to get hot water from the bar downstairs

great for families with kids due to pool

excellent breakfast options

omlettes and breakfast tems were excellent

wonderful pool, quiet room, and good wifi

and very quiet surroundings, easy parking, good size rooms, helpful and pleasant staff and best breakfast in

the pool is a small square that is dirty and uninviting

the wifi didn t work very well!

free parking

the pool is to small as well the jacuzzi and there is no where were you can take the sun.

no towels the first night - we were given pool towels because nothing else was available

swimming pool for adults was also good

the pool was great

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

the pool was good, and the free parking too

pool hours

the pool is not actually a pool, just for kids

the only thing - the pool didn t look too promising, we never got in.

little one was sad that the pool was too cold for swimming

the wifi never worked

wifi is working badly, only 2 sockets for the hole room

wifi was unreliable

the wifi in our room didn't work but the one from the front desk had a low signal and was kind of slow

were parts of the pool that were broken or not fixed which could be a bit dangerous for kids

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always

our room was facing the yard where the pool, jacuzzi and some tables are located but our curtains were pretty

i wanted an authentic mexican breakfast and i feel the hotel offered it

we went for an anniversary and they surprised us with a free dessert while we were at the pool

excellent valet parking and reception

don't go to the spa that's a real rip off and not worth the money

the moment we arrived, we were amazed at the attention to detail from the parking attendant to the concierge,

the wifi is terrible

the walls are thin so we could hear noise from other rooms and the wifi didn't even work in our room and on

no hot water even after complaint made poor gym facilities pool v small

and there is this pool with saltwater that was only gor us during the time we were there

don't get me wrong, i love kids but it was the only place in the whole