fault was hash browns at breakfast were cold, none of the dishes holding hot food had any heat to them so hot

hotel was very clean. the staff was very nice and helpful. room service was excellent.

breakfast was fantastic.

breakfast is way too expensive and having to pay for parking after the extremely high prices is

of the bad smell specifically in the restaurant area as well as the lobby and mainly in the pool area; they said

good wifi internet everywhere in the hotel

the hotel was very clean and the view of the pool is great

wifi was good

full amenities, restaurants, bar, gym, great pool & tennis courts

we were unfortunate to get a room facing a field of dirt instead of the nice backyard with pool and a garden

the breakfast hours start later than usual so you may want to plan ahead for that

luck, the pool was having maintenance and we couldn t get in it

we missed a towel in the pool area ... maybe just because of the bad weather ...

on google and call the front desk from my cellphone was because we wanted to take a shower but room service only

location and parking

1- when we arrived to the hotel our key did not open the gate to the underground parking lot

the spa was a joke

they offer variety of spa treatments

leaves and more things) the inside pool was just not clean (and it wasn't because of the relaxing spa salt in

internal swimming pool was fully booked and can be blu be accessed if you buy a spa treatment

breakfast starts until 8am and we were hungry

no elevator. breakfast was toooo simple with cold coffee.

it doesn t have wfi at all it didn t reach our room. please don t include wifi

the breakfast was useless. all sugary cereals.

the breakfast is simple

breakfast was bad, only one grill for 28 people. the buffet was very very basic

was excellent, the breakfast was very tasty and complete, the room is really spacious but the bed was not very

no wifi inside my room

front desk service 24 hours and included a garage parking for your car

full service hotel breakfast included every morning cleaning your clothes for a very small fee on the hotel

breakfast included in the price

good parking

plenty of indoor parking

grounds, spacious accommodation, comfortable bedding, superb breakfast buffet, exceptional staff and overall

garbage into pool

gym equipment is way too old

everything was great, just room service. took very long, and also pool was not as expected.

the breakfast buffet is absolutely fantastic

it didnt provide a coffe maker. room service was fast.

pool very cold

it seems like the pool area was added later, not part of original hotel

gardens to walk around, gym and decent restaurant in-site

i like that it had a big pool i like the room service every very clean

they had games for kids, pool table and bar for adults and even a restaurant for the family and friends

breakfast, plenty of options. great view from el cerro del muerto .

a lot of kids in the hotel

they had games for kids, pool table and bar for adults and even a restaurant for the family and friends

hotel is nice n clean n breakfast is great great