staff are very friendly and accommodating especially thomas and the kitchen staff always

way they arranged the sofa bed, blocked the kitchen

absolutely loved our room we had a small kitchenette, a smart tv and a bathtub

large bed and spa facilities

then the wifi didn't work, and no one responded to any messages on booking about it even after the front

in the kitchen there were only four chairs and not enough plates, knifes etc

it was very dusty on baseboards and corners and the kitchen floor was very sticky

stairs are steep and narrow. kitchen is very small but typical of japanese houses

the laundry facilities were great but we couldn t find a hanging line to dry clothes

for daily use, like amenities, washing machine (with dryer), hairdryer, a small but well-equipped kitchen etc

very comfortable place with a parking space

kitchen had coffee and tea facilities but no ability to cook

) we are two adults, who needed separate rooms

it is freezing cold in the laundry area. it will be great if there is a bigger heater.

so have to do it at the kitchen sink

facilities in toilet, shower rooms and kitchen is actually very new and modern

kinds of amenities: along with the standard provisions, it has a fully equipped kitchenette, a laundry room, a

oh, and the kids loved the charming room service robot

even the room service has a kids menu so for one of those tired days we will ask and it was just fantastic

the lobby, good facilities in the gym and nice rooms

laundry fees were outrageous

very nice, new facility. beds were comfortable and the massive bathtub was a hit with our kids!