helpful front receptionist free and secure parking

found a hidden gem breakfast place called ventura across the street

the food choice at breakfast healthy, avant-garde and delicious

the staff lovely, the room is comfortable and clean, the breakfast delicious

from the incredible spa treatment i received to the personalized touches during my stay, i had a phenomenal

breakfast and spa services were arranged around our touring schedules

they were very accommodating letting us use the spa shower before taking a midnight flight

management never mentioned the leaky roof, that left the kitchen under inches of water 3 times during the 5

the kitchen area was perfect for when you didn't want to go out to dinner but with the restaurant right

peaceful place, great customer service, super pet friendly

toilet didn't work neither did wifi

the kitchen light flickered a lot, and we could probably benefit from a fan.

fact that i searched for a place where my pet was available and when coming out of hotel they charged me extra

there is hotel parking

location is perfect (5 steps from wallmart and metro station). free parking. breakfast was good.

gym was small but okay for a quick workout.

breakfast was good, coffee was great, theres some good tacos near by

no pool

room service was always dependable and the food was decent nothing to rave about

it was supposed to be only adults and there was a baby crying all night

wifi was bad

mould in shower, no luggage storage, reception is a 10min walk from room (& two elevators/through parking lot)

you are coming inside the parking garage the security are very rude, the expectation is to much, they are checking

enough towels, water, shampoo for the people in our room and had to ask twice to get it, as the room service

with laundry service !

wifi doesn t work at all

after using the laundry service, some of my clothes came back smelling stale, while others had a strange smell

our view was to a grey ugly wall and the whirlpool is just included into some rooms, there is no spa center

glad they fixed it 4) good wifi 5) the bedroom is separated from the living room with a sofa and kitchen by a

private parking is a plus

i'm glad they fixed it 4) good wifi 5) the bedroom is separated from the living room with a sofa and kitchen

very spacious with upstairs bedroom and bathroom and downstairs kitchen and living areas

parking is very small, on the 1st floor in the courtyard there is space for only 3 cars and 1 place

breakfast was really good and the pool/gym facilities were great

they offer complementary breakfast and free wifi.

very comfy bed, big room, amazing breakfast and wonderful staff

i travelled with 2 kids, they loved the indoor pool

wifi = dial up. not good. very slow and spotty

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

with memorable kindness and intelligence (pedro or luis was his name), and the manager of the kitchen, who

no wifi, smelled funny, ride staff, terrible overall experience

location was good. price was good. bar was excellent.

pleasant can be better food for the price do not sen d your clothes to the laundry they do not do a good job

breakfast were

no breakfast

hotel is ok. but could be more better facilities. like gym is very small.

staff for breakfast no polite

that breakfast was not included.

location, plenty of covered parking if renting a car

room service food was very good (homey mexican cuisine)

breakfast was enough and room service was good

the gym is rather small and the treadmill and air conditioning didn't work (i reported this to the

need more breakfast variety

a good room service, it is fast and cool

good wifi

plenty of parking

large room and bathroom. king bed. a/c. two working areas and good wifi. free parking.

and perhaps i need to mention the wifi connection

availability of food from restaurant 24hours and room service for no extra charge

staff was accommodating and sweet; breakfast was on point

and my kids were really trying to practice their spanish with the staff who had no time for it

laundry room is open 24/7, but we d suggest limit the hours a bit

to find, great location, helpful and accommodating staff, lovely roof terrace, breakfast was just right

noisy. no amenities in room. people and kids clumping up the stairs at 12 am and 6 am

rooftop bar didn't seem to be open

breakfast was lovely and tasty every morning

noise from the bar across the street & traffic.

the hotel has nice terrace bar upstairs and it would be better if the guests can have breakfast there

spacious rooms and they even have a laundry room for self service, which is great for anyone that is on extended

thing that i think could be improved, is breakfast

you must have a fancy huge hot breakfast, this will not be the place, but we loved the breakfast for our needs

breakfast was good and they accommodated requests.

they provide a complimentary breakfast that is simple but satisfying, served in the lovely courtyard of the

breakfast was a nice start and we enjoyed the fruit plate to balance what we'd eat the rest of the