the pool water wasn t warm

rooms are comfortable, good mattress, my kids had enough space to play around, great location, good environment

did not like the wifi connection process, especially the requirement to join their loyalty program, but the

the staff were superb, room size was spectacular and parking was beyond my expectations

there was a family in the adjacent room, with very noisy, crying kids

we had the executive suite with separate room, kitchen, and everything was fabulous

wifi was great

living area, kitchen, bathroom and lovely bedroom with beautiful linens and comfy pillows

close to qew and good restaurants; good wifi connection

poor king size mattress (saggy) was parking lot very icy ( not plowed well)

kids loved it

hotel is overrun by kids hockey teams and there are kids playing, running and shouting in all hallways all

and the people that are checking in are very nice, we are actually taking turns to be in the pool and are still

with pimps and prostitution, i arrived friday at 5pm and there was a dodge challenger in the back parking lot

the gym was good and the overall ambiance of the lobby was very comfortable.

it was well lighted parking lot and hotel was very visible

jet pool

booked the room for one night after a long flight with young kids

had a bad smell and there was mold in the shower bath, so i had to clean it myself to wash the kids

2 items did not work in our room. one was the fireplace and the hot tub

clean, convenient, free parking, kitchen. great facilities including a laundry room.

facility evening social kitchenware linen the option of taking breakfast to the room as my kids are late

fa, low chair for luggage, long mirror, space for toiletry, specious bathroom, clean and tidy kitchen - very

pool maintenance created a ton of dust, and triggered allergies for us

equipped and clean kitchen area

free parking, indoor swimming pool

parking was free and conveniently located right outside the hotel, under our window

breakfast was good

staff, polite and nice behavior, good customer service and support, good breakfast good parking

pool was lovely and warm and we had it all to ourselves

access to the pool and gym were enjoyed

laundry room on 5th floor was handy to my assigned room

pool and gym were open

breakfast was awesome, too

ere was even a couch by the bed), well maintained facilities, the staff was polite and kind, parking was included

there's a nice indoor pool w/ jacuzzi & a basic gym

on site laundry facilities where not clearly identifiable

near the highway, the staff was rude - when we were asked new wifi password (that was surprisingly changed over

side door where the handicap parking was had a lip therefore i had to lift my walker in order to get into the

i also had a slightly uncomfortable bed and was beside the laundry room (this was only loud around 5-7pm) so

good kitchen

a bit far from center but very calm and nice area with plenty of parking lots

the room was a great value and had a lot of amenities full kitchen, hot tub, fire place.

with the covid 19, it was hard to have the breakfast. that we would have liked.

large room was very nice, the kitchenette and spa bath were a plus

i was looking forward to a swim but there is no pool there

no variety 7 days the same breakfast for kids it is boring

the front desk guy was good about it, he offered us a free upgrade to a suite but we had two kids with us and

guest laundry was great and fast wifi

have been a sign in laundry room about cost and where to purchase laundry detergent

rooms are dry but very large, nice for travel with kids

the kids had fun at the pool

we were in a suite with a sitting area, fireplace and a second tv - palatial

parking may be a bit tight at night because of the events going on but we still found spots.

it was clean the pool and the hot tub was amazing

he worked to help and it was appreciated as i was stuck in the lobby with 3 kids waiting on an email

free parking

parking is free, and wifi is also free

i m not sure if our room was over the laundry room is beside and ice machine but it kept us up all night

coffee no breakfast no service no way to due your laundry there is one guest server that harrassing me also the

from my drive in to the parking

location was perfect and lots of parking.

to find and get parking

of kids running around in the lobby

hotel staff escorting me to the pool, promising to bring for towels to us

it has an airport shuttle

it had a full kitchen, complete with dishes and utelnsils (that was quite unexpected), a living room area with

staff great and allowed early check in free of charge which was nice

the cleanliness and comfort was fantastic. the great laundry facility was convenient

we stayed as a family with my husband and three kids

the pool and the hot tub was a big hit for us

room service menu is limited

available amenities wifi pool hot tub etc. great location near restaurants and airport.

as we were traveling as a family, it was very helpful to have a self-service guest laundry facility available

loved free parking not always offered and since we had 2 cars was helpful savings

breakfast was fantastic ud83dudc4c

clean and great breakfast

my kids definitely enjoyed the hot chocolate in the lobby throughout the day

too much chlorine in pool, try salt for purification to cut down on chlorine

nice little gym on site

functional pool, hot tub and sauna on a major road but quiet in the room friendly staff excellent wifi

wifi is good enough for watching youtube videos and having online meetings

comfortable room, nice little gym, good location for us

gym could use an update -- very cramped

clean, nice simpel and quite pool for us and the kids

smoking room.

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

tv and bed were good as well as the smoking rooms

is a really bad smell in the corridor and around the building ( parking etc) and it was not very clean

location was very easy to find, parking was easy and the check-in was quick and easy

king room heard upper floor shower and toilet all night sounded like someone was in our shower kids had double

hotel was clean,huge rooms with kitchen and everything we needed

great breakfast, good gym whiich had everything i needed

the pool and breakfast was great.

to my darling s school cleanliness breakfast i was able to cook for myself business center friendly

very clean, two restaurants and a pool on site. staff were friendly

a kids dress found in closet, bathroom sink or shower wasn't clean with long black hairs around them

com forgot to register the free breakfast included with the hotel, so we had to revisit the front desk and await

i found a pill under my bed - luckily the kids did not see it.

hockey team kids running around

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

more channels to watch on tv would have been good as well ,but i made use of free wifi and used my

wifi was weak

the inside is a little bit small and the wifi is slow

location close to toronto pearson airport and free parking

parking was full due to an event at the conference centre.

it's quaint and quiet, reception staff was very friendly and helpful, some parking spots are covered (will

was good ,parking was convenient ,location was closer to airport but no noice of planes

great parking space

was good ,parking was convenient ,location was closer to airport but no noice of planes