no microwave in the rooms. pool was closed.

the breakfast options

location of our room was very convenient to where we parked, the room was nice, wifi worked very well

parking very convenient

parking was great and the wi-fi was excellent

adequate parking

there is a safety concern in one of the double-hung windows (facing the parking lot)- it was not glazed and if

parking was tight but accommodating

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the

nice social hour in the evening with music, wine and cheese by the beautiful fireplace

the bed was super comfortable and we had a fire in the fireplace in our room

breakfast was underwhelming. parking was a challenge at times.

we loved our cozy cabin, with plenty of space and a beautiful fireplace

the lounge is super cozy with the fireplaces and seating areas

easy parking

gym was spacious

even on christmas day, when the kitchen was closed, the staff still provided complimentary fruit, muffins, and

wifi was terrible

the bartender was very helpful with restaurant recommendations since it was a little late and the menu

poor wifi connectivity $18 daily valet charge too high

told us tables were reserved, (but they were not) but when i spoke to manager he told me the kitchen staff was

bar was closed at 10:45 on a saturday over a holiday weekend, which seemed weird to my wife and i,

the wifi was awful. i ended up just using my own service. the water pressure could be better.

great value for the money, gym clean and well equipped

the staff is very friendly and the gym is nice

also the hotel gym treadmill was in bad shape with a slipping tread

the spa treatment was superb

the spa was also a great experience

we also appreciated it being pet friendly

i showed up they told me i had only registered as an individual and charged me $--- each for my 2 kids

accommodated a late check out due to having to attend my sons graduation

appetizers in the bar were very very good

had an excellent dinner at the hotel restaurant. lots of handicapped parking available.

kids loved the indoor pool and breakfast

it has a nice indoor pool and large gym

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart

wifi was not reaching our room. but, not a prob this trip since i wasnt working..

great wifi and cell signal

we saw one in the parking area

efficient reception, comfortable room with good facilities and wifi

continental breakfast and coffee in lobby. very good. wifi was poor and timed out often.

location because of our planned visit to biltmore and also because our children loved their large pool at our

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

wifi

is a pet friendly hotel

free breakfast was way more than was expected

tiny and crowded breakfast area - no seating available. no wifi for i-pad (maybe a weak signal).

convenient, the kids loved the pool

laundry facilities didn t have detergent

the place was clean parking lot well lit

wifi did not work on both of my devices

there s a pool and has a good breakfast

pool wasn t open because chemicals were not put in yet

parking lot light shined directly into my fourth story window

inadequate staffing for kitchen meant waiting for food and coffee