i like that the parking lot is close to the door to load & unload luggage.

no room service

downtown utica is not great but parking was ample and very well lit.

the hotel room had a gym and an exercise bike in it which took up a lot of room especially since we had to use

took a long time to get room service

great location. super clean. beds were new and comfy. ac and wifi worked well. quiet location.

no pet fee. room is good for pets. staff is very friendly. good for overnight stay.

to happen in room not enough outlet plugs should have free shampoo and conditioner not just a bar of

wifi essentially useless

was no wifi - the tv had a signal for 3 days & then nothing