some people at the bar in the pool area seemed a bit upset or angry

luisa from front desk and the guy that works the coffee bar during the day really really made my stay even more

wifi complicate accesss and no find air control, all was nice.

loved that room service was included

for breakfast and lunch there was only one option available for each however they were both good

the breakfast choice is fantastic, people are incredibly helpful and welcoming

the music at the pool played constantly

the rooms are a bit noisy if there are small kids around

hotel needs a bit of tlc here and there, for example, insufficient lighting in the gym, faded towels at pool,

country place with a private access to the golf course and a walking path through the rain forest

laundry was expensive

the only downside was that we didn't stay long enough to enjoy the beautiful pool and spa

room service started very late so when returning to the room in the afternoon room still needed

excellent free breakfast, nice restaurant on site and very helpful staff

perfect location-comfortable furniture-good breakfast-high speed wifi-live music

my spa treatments were fantastic, and the massage beds were the most comfortable i've ever experienced

breakfast was so fresh and exceeded my expectations every morning

the pool staff was exceptional, providing wonderful service and again, very friendly

rooftop bar should be re-decorated. it doesn t fit the rest of the hotel

shout out to raul at the pool

perfect for kids and lounging in sun and enjoying the heat

there was a very large conference so the breakfast service was running out of stock

room service is quick and consistently done by noon

amazing wifi (

i'm referring to wifi information, restaurant and pool hours, tv channels, etc

wifi makes it a great place to work online

cost of room service

room service and restaurant

the wifi

no swimming pool

in morning breakfast seating daisy and gabriel went beyond to assist myself and family

i loved the room and the spa facilities

please improve your pool bar stuff, they need about 30 min to mix one single cocktail

maybe more vegetarian choices for breakfast in the breakfast area

like breakfast the room i book at least for 6 nights they could give a little upgrade even 2