poor wifi

very hot radiator in the bathroom . beware kids!

a little hard with kids, and suitcases so

brilliant as we were booked for the polar express which is about a 5 mins walk away, the bar lounge area had a

i was told it 'was available, just call room service anytime'

wifi did not work

wifi terrible.

was 200 and charged 50 per person for any breakables and 50 per person in case you have room service or

wifi didn t work properly in the room we were in

lovely stay in the heart of tunbridge wells seconds from the lovely boutique shops lots of great bars and

loved the manor house , museum was very interesting , willl use the gym next time we stay

beautiful grounds, good breakfast, friendly staff and clean rooms in the canterbury block

was disappointed to find out that the bar shut at 9

location is wonderful for a quiet, tranquil escape, and there is plenty of parking which makes arriving stress

we thoroughly enjoyed our stay the food was great and the bar staff were great

catered well with kids really friendly staff who made us feel very welcome

the lounge, bar and gym looked very good, we didnt use them however as we were out and about

view, clean, freshest bed linen, large rooms, kids were very comfortable and staff were very accommodating

vintage elevator is very interesting, and room service, facilities and services are very complete, will choose

we enjoyed a delicious room service breakfast and the live piano music and complimentary drink in the bar was