wifi didn't work

location parking the staff the room set up

clean room, fast check in and check out. enough parking space. easy access location

it was clean , quiet, good parking , close to major freeways .

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

the wifi

it had free parking and good value for the price i paid

parking was always available and the location is perfect for my commute to work.

it has good parking space

wifi kept cutting out.

little gem of a hotel was clean, quiet, and i loved the fireplace roaring in the lobby

comfy room with fireplace situated in a really nice location

more value for the money we spent on breakfast, but that's room service i guess.

lack of swimming pool a negative

staff were so friendly from checking in to room service and check out

think the room service was bad theirs pepsi stains on my sink and white nasty stains on my bed sheet like the

is a really bad smell in the corridor and around the building ( parking etc) and it was not very clean

we weren't given wifi passwords or a tv remote in our room , no welcome book saying what's around the hotel or

extra cost for smoking room.

couldn't connect to wifi

i didn't see a swimming pool

the fact that no swimming pool ...it can be created the hotel has alot of spaces .

the gym facilities

free shuttle was nice also the breakfast selection was good coin laundry was a nice addition

kids running in the hallway late at night

convenient and good amenities- gym and pool were great!

free shuttle to yyz

my suit jacked when i left the hotel--called the room service manager who helped me to send it back to me nicely

the pool. the customer service

facilities, comfortable bed and room, welcoming staff, super restaurant (not expensive) and bar lounge and close

breakfast has more selection and it was freshly prepared

the wifi wasn't so great

staff, location, quality, room service pizza etc etc etc

there is also a spa on site as well if you need to unwind and relax

the shuttle, the breakfast, the room & room service was excellent

no airport shuttle

fool of kids extremely loud so we went back to are room and the front desk told us that we had room service so

close to the airport and downtown. shuttle service provided. friendly and attentive staff.

no room service of any sort and they charge 175$ for

could offer free wifi without having to sign in a membership

swimming pool

don't like that the pool and gym were closed down due to covid

room was neat and clean and extra bed for kids was provided - cooperative staff …

wifi reception should be strengthened.

stayed here for 3 nights. breakfast was excellent! housekeeping and kitchen staffs were amazing!

and spa were closed but listed on line as being available

it was my 2nd stay there and i was again unsuccessful connecting with their wifi.

in the bar was rude as we sat to watch the last few minutes of the game

could not reach room service on either number they supplied.

and bar was closed at 10pm the night i arrived and no room service

to the airport with free shuttle bus so could get the train to downtown toronto easily

great that the pool stayed open until 11pm

there is a pool, work out facilitiy, bar & dining

it is a bit pricey, pool looks dirty, not much gym equipment

the pull out bed was suitable for little folks/ kids only and might have been due for retirement well before

pool, hot tub and gym superb

24 hrs denny's on site with room service option

requested early check in upon arrival

the rooms, gym and pool were very clean

the hotel has a laundry room for the guests to use, clean and well organized

it doesn t have a pool but we knew that beforehand

everything and the breakfast was absolutely amazing.

asked the wifi password through phone (it should be written on the key holder) and couldn t understand his

wifi could be better.

feel the breakfast menu could do with some improvement and offer better satellite channels in the rooms with

great parking space

amazing size of room, free parking, great location.

was good ,parking was convenient ,location was closer to airport but no noice of planes

customers should be informed that parking is not free instead advertising free parking

parking was full due to an event at the conference centre.

when we wanted to go into the pool we needed them to open it and seemed annoyed by us asking

stuff was good and the room was clean room service good too

ev charging station in the parking lot

the kids loved the pool and the continental breakfast

wasn't very good for the kids

they changed my room saying it was better but we got a terrible sofa bed for the kids instead of the two king

good value for sunday breakfast or brunch in hotel restaurant good movies on demand in room

great location, amenities. fantastic breakfast.

clean. spacious room. good wifi. great location near u of t campus.

of the rooms, amenities, fitness (just enough and clean gym equipment) , coffee hour in the morning and wine

the tv only sometimes worked, same with wifi

breakfast was very nice

the breakfast could've been better. hot food is always better.

i was in a rush to check out as i had to go and pick up my kids and it took them forever to give me my deposit

ordered the deluxe room with a kitchen and when we went there wasn t any we told the staff and they said that

easy parking

easy on and off the highway free parking

bar closed very early, that we were really disapointed over

swimming pool coffee room people small refrigerator table in a room.

lots of parking