location and hotel, very friendly staff, lots of activities on offer, great for families with kids

location and hotel, very friendly staff, lots of activities on offer, great for families with kids

main pool is cold

breakfast was good and freshly prepared but it didn t have many options.

in the resturant especially with breakfast could be better

the phone didn t work in the room and the wifi password didn t work

liked the breakfast, and it s safe.

breakfast was poor

breakfast very poor , only chocolate or black coffee, and only one cul at that , you need to pay

there was no breakfast nor daily cleaning.

wifi not working at all

very hard, no longer have a breakfast room nor shuttle service, very noisy at night, smoke from parking lot gets

kitchen on the rooftop and good-working wifi

they helped me with the wifi, because i couldn't get it to work at first

the convenience of covered/secure parking was good

pool was very cold and we don’t have more options as a jacuzzy or similar, specially for the kids that cannot

the breakfast options were limited for someone who is not colombian

the weekend it was crowded, lots of kids with loud parents in the pool

also, it can be nice if families and staff ensure that kids use headsets at the restaurant if they are going

the weekend it was crowded, lots of kids with loud parents in the pool

the view from the main pool was amazing

juan was very nice, kind and provided useful tips and recommendations the breakfast was good

breakfast could be more variable.

rooms, great wifi, very clean, perfect check in restaurant is really good and in reasonable good prices, big

it was live music in the bar in the entrance

as we could not even connect with the reception or order room service

enjoyed the sleep and the gym in the morning