no wifi, smelled funny, ride staff, terrible overall experience

only complain was when they opened the bar on friday

bathroom was quite smelly - shower was very small - quite noisy due to bar in the basement - pillows very high

there is a bar in the center on the first floor that plays loud music past midnight even on a sunday night

the wifi is awful! and room smelled from the exhaust fumes of sewer!

there was a useful kitchenette, with a handy coffee machine esp as the children woke around 7am but the restaurant

peaceful place, great customer service, super pet friendly

first 2 nights we had zero wifi until the third night they finally came and replaced the router

having a coffee machine and a kitchen was a bonus

the kitchen utensils and table ware were nasty /incomplete

and service, good location (walking distance to the main square), nice clean room and delicious breakfast

need, it includes a mini fridge with water, milk and coconut water, they also offer service of spa and they have

with water, milk and coconut water, they also offer service of spa and they have an amazing breakfast with a

didn t take advantage of the spa packages but understand they re the best in the area

my only note is the wifi didn t seem to work in the rooms which is not a huge deal but useful to know for

helpful front receptionist free and secure parking

found a hidden gem breakfast place called ventura across the street

fact that i searched for a place where my pet was available and when coming out of hotel they charged me extra

clean, big room with comfortable big bed, tv and wifi working very well, big and clean bathroom.

wifi didn't work in the room.

the breakfast in the morning was nothing short of amazing

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't

the breakfast was amazing

kitchen facilities are great and the lounge is a comfortable space

property with well-equipped kitchen

wifi was bad

no internet, the wifi networks never connected the hallways smelled like smoke

mould in shower, no luggage storage, reception is a 10min walk from room (& two elevators/through parking lot)

room service was always dependable and the food was decent nothing to rave about

everything was good starting from location, staff, facilities, ac, wifi, cleaning etc

room service is so-so, terrible pool

room service is so-so, terrible pool

spa and gym facilities and the room we had was perfect with a great view.

had private event on the pool and nobody told me

loved the comfy rooms and the spa is a definitely a must

the pool/ gym area were super nice and clean

the pool/ gym area were super nice and clean

cool hotel, nice pool, super gym

as if he wanted to charge a breakfast that is already included:d the first day i couldn't use the pool because

no water in building , pool was a bit dirty , dirty windows to room

the food of the room service wasnt great at all

room walls were a little bit dirty, there was no jacuzzi or sauna in the gym as they were not available when

slow room service

staff was super great, something really important they have breakfast until 12 pm, everything was great

the gym smelled very weird.

location, price, breakfast, shower

breakfast was excellent

gym was small but okay for a quick workout.

and, the last, but not least, the hotel has it s own laundry which you can use on your own, since the

just the wifi sometimes would cut off not a good signal

enough towels, water, shampoo for the people in our room and had to ask twice to get it, as the room service

with laundry service !

wifi doesn t work at all

after using the laundry service, some of my clothes came back smelling stale, while others had a strange smell

our view was to a grey ugly wall and the whirlpool is just included into some rooms, there is no spa center

wifi didn t work and the staff don t help us to have proper internet

wifi was great ud83dudc4d 5) the room has its own kitchen

apartment should have a full equipped kitchen, however, no cutlery, no toaster, no kettle and cooking pots

private parking and great staff at reception and security

the wifi could dip out at times but was mostly ok

no parking available at the time