it would be great to have longer hours in the afternoon when children are allowed in the pool area (it is 3:3

lovely selection for continental breakfast. good little gym for a hotel. lovely staff

pool great - restaurant lovely

lovely spa hotel, great facilities and a great location.

was the perfect retreat, with serene and beautifully appointed rooms, an exceptional dining and breakfast

the attention to details with regards to toiletries, decoration, book shelf, mini bar was beyond my expectations

the wifi was very poor in our room and we had to keep trying to reconnect it

staff were very attentive we got upgraded to luxury suite, the kids loved it

the wifi was patchy

inspiring decor particularly restaurant and bar area and the staff were fantastic

only disappointment was the spa as it was difficult to find,it did not have a very inviting entrance and the

reception staff very helpful and accommodated a late check out for us

plus the food in room service was

room service was good for evening food options, and breakfast was delivered to the door each

to use room service, but had no response

room service menu limited

the bar is awesome

we had a very welcoming young lady at reception and another at the bar who was a great mixologist

easy check in and they allowed early check in

breakfast slightly expensive ( room service was less expensive it seems , think that was odd) though still very

s no room service or lunch or dinner facilities at the hotel

bit inconvenient when travelling alone and want room service

pet friendly, kind helpful staff

promenade hotel & restaurant, a short walk in cheltenham and enjoy dinner, take in its stunning bars - the gin

room service was very disappointing

there was also parking here

only downside was wifi did not work in our room

tea and coffee making facilities in room but can order through room service pricier than other comparable hotels

can t complain about much, just the parking was a little tricky

hotel rooms above the pub - fab location, easy parking, friendly staff, comfy beds and a great

room was above the bar area, so there was a bit of noise (music)

amazing breakfast !!

very good breakfast served by friendly and efficient staff

there was a roaring fire in the bar and a great sunday roast in the afternoon

not much wifi

you're not sensitive to that, it definitely was not super loud, but good to know if you or your pet are

great room. lovely water view. very pet friendly.

very comfortable with clean well decorated bedroom, residents lounge and atmospheric bar and restaurant

i m sure we can find something pet friendly cleaning products

ample parking and attractive,well designed accommodation with pleasant and helpful

the restaurant for breakfast was spacious and lovely decor, breakfast choices

lovely staff, beautiful rooms and lovely breakfast. highly recommend.

the open fire in the bar was really nice and hard to leave

staff, environment, breakfast and the room was all stunning and amazing!

there is very little or no phone reception here and you have to rely on their unsecured wifi

the room was really spacious and my kids enjoyed the large private garden

roaring fireplaces

i would have preferred a earlier start to dinner time especially for a family with young kids

wish we could be there at holiday time with fireplaces going

parking - secured off from dog walkers

good hot breakfast & great location, easy to travel in different villages

wifi better, but still dodgy in places too few outside chairs/tables, no loungers, deckchairs at

room service would of made the experience even better but i understand the hotel is in plans of

extensive car parking

the fact that there was a bouncy castle in the grounds directly outside our room with screaming kids, i think