loved that pellston was affordable, had a wonderful pool, and staff was very friendly and helpful

have a shuttle to pick you up or drop you off at the airport

plenty of parking

breakfast was lacking. waffle machine was down. only had orange juice and white milk.

fitness center was bare minimum, no cleaner to wipe down machine when finished

in pool

towels, comfortable bed, jacuzzi in the room, spacious king bed, mini fridge and microwave, quick breakfast in

the parking lot in the rear kept my motorcycle out of site of the public

there was a small jungle gym outside for my kids to play on

spa jet's in our room didn't seem to work which was a disappointment.

the hotel is right on the beach. the water park is so good for kids.

wifi was spotty and unreliable

waterpark great for kids

kids loved the water park and the breakfast area was spacious

i had a hard time connecting to the wifi.

let us keep car on their lot after checking out to save us $20 parking fee at the ferry

they called a shuttle for the ferry to

parking was cramped

laundry was broken pool was cold and area was off. needed more shower hooks.

the internet wifi signal worked 50% of tje time

pet friendly,

we expected a lake view hotel and we got a parking lot motel

the pool looked a little scary so we skipped that but did take advantage of the water park down the road

no microwave in room. had to walk across parking lot to office.

bit run down and the laundry stinks also the tub did not drain well and the office was supposed to open at 7

the laundry was right outside our room and had no hours of operation, there were people waking us up in

plus shepplers fairy has a shuttle service right to your room, heck yes

very nice parking where we parked our car and bikes

i really liked that they had a shuttle

it was in walking distance to the ferry, shopping mall, movie theater, casino, etc

pool needed more water in it and several of the chairs to be replaced, but the hot tub was

absolutely no wifi whatsoever i can't remember the last time i saw a mattress with springs in it, beds were

lot of confusion on the wifi

no check in staff. poor wifi. paid $300 for a days stay on labor day weekend.

located with onsite parking, decent hotel with all facilities

our window overlooked the parking lot

the only thing that was weird is breakfast was in a different hotel but that was it it was still good breakfast

appreciate the fact that the website stated the price for the room included free access to the water park but

the pool area was clean and the water in the pool was warm

biscuits for breakfast were dry

front desk staff, update carpet and sofa or clean it, update to a stronger wifi and explain in ad that there is

friendly staff and great water park kids loved it

there was a kitchen and bathroom between our room and the kids room with two queen beds and tv in both bedrooms

someone will be hurt trying to step down to parking lot

the water park and was a good place to stay our room was clean and nice

the parking lot was a little tricky.

parking lot was small, but the hotel was sold out when we stayed

the room was clean,big and very nice.loved there pool.

booked my room for the week because we were travelling in on motorcycles and it had a laundry facility and

- i think every thing was cooked in a microwave including the eggs pool a bit too cold laundry on site - i d

parking was right in front of our door

the pool was clean as well as cool and refreshing

not a fan of pet-friendly hotels when people allow their dogs to bark

also the wifi internet was intermittent and i know that that is something that is rarely within their

wifi signal in our room was poor

my kids loved the water park

spa didn't work when we got there, cobwebs in all 4 corners, front door would get caught on the

my kids loved staying in them

my kids loved the water park

there isn t wifi at all and the table and chairs isn t big enough for anyone to use.

2 of 3 guest laundry broken for whole week of stay, was forced to use laundromat facility 20 minutes away

pool was great and everything was clean

gym was hidden

a nice relaxing place loved the view will love to come back when i have more extra money with my kidsa and

cramped parking

free parking

i also like the jacuzzi, and the inside and outside access of pool

the people in the breakfast restaurant helped with the appliances waffles and toasters

missed having the breakfast.

our door didn t shut properly. had to slam it. the spa tub was just ok.

the pool was nice to have, kids swam a lot,

booked a king suite with spa bath

poor breakfast, wifi didn't work in our room.

the amenities like water park passes didn't exist

very happy that it was pet

three lake view private beach the pool and hot tub are wonderful.

parking was ok, i didn't have to walk very far to get to my room

should have changing room by the pool

pool was clean, hot tub was hot

were on the 3rd floor, which was convienient to laundry and breakfast

pool area was not supervised, it was way too loud and you could hear kids screaming down the hall to the elevator

tour groups loud noisy @4 am & pushy at breakfast

kids running upstairs till nearly

it was so clean and the pool area was wonderfully kept and didn't feel gross

were courteous professional and friendly and accommodating free shuttle to the free plenty of parking space easy

also kids running up and down hallway

i like that the pool and spa was open

was allergic to the laundry soap used and spent the night in urgent care

shower did not work in one room. carpet & bathroom quite worn

they also had a bagged grab-and-go breakfast because the regular breakfast was closed because of covid

the pool was nice and there is even a sauna

the breakfast was wonderful. the staffs helpfulness. they were great.

in the room to hang coats especially in the winter months and for bathing suits after using the pool

did a load of laundry

appreciated having a laundry basket in the bathroom for used

the pool and breakfast are amazing

had the 2-br suite, which was nice and big, even had a kitchenette

the pool and spa area was spacious and at a great temperature

great breakfast

the rooms were wonderful and so many little touches, yard games and pool tables