the pool is really nice and clean, the food is delicious, the hotel has is own wine yard, farm for the

there s a barn for kids, playground, horse ride, great pool

specially the farm is very nice for my kids

they have a really nice tennis court and a fabulous pool, plus a couple of cute bar areas and a lovely restaurant

the farm is fun for the kids, you have extra activities like bikes or horse riding

large room in excellent condition, big courtyard with restaurant, gym and pool, room also with air conditioner

bad wifi. no bathroom on groundfloor.

gym equipment could have been updated.

location is great, rooms are huge, off street parking, secure

the pool was great too

the breakfast quite good

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

not clean and wifi didn t work and a condom left in the room

breakfast is coffee and toast, anything else is extra

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

there was private parking under the hotel

the parking on site is very useful

breakfast buffet was excellent and the service of the workers was very good and the location is

breakfast with many options

gym lacks ventilation

breakfast was amazing and the staff were exceptional

there's no good parking entrance road sign

pool temperature

slow wifi and very unreliable

the gym was small with just a few machines and lower weights

the bed was comfy and the pool was a nice touch

nice location, great breakfast

breakfast was great ,great place good staff,

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but

i liked the buffet for breakfast

oddles of parking spaces right next to building

the pool and the breakfast buffet

secure covered parking with friendly attendants

great property and pool, garden. staff super friendly and efficient. really enjoyed my stay.

front desk through room service exceptional service; facilities spotless, santized and well maintained

pool was good for the kids and the little playground was also used intensively

staff, extremely clean - very comfortable beds and very modern beautiful bathroom - great breakfast

comfortable, stylish, well equipped room hot class wifi

hotel staff was excellent and the breakfast was top notch

and my breakfast was delicious

the breakfast was great too

wifi was not working properly

also the spa tub handle broke off in my hand, i was given a regular room and charged the price of a suite

wifi didn't work

there was no wifi as a foreigner it is necessary to have a wifi.

there was a wonderful honesty bar in a garden room that we made use of in late afternoons and after retiring

there had been written information in the room and a map to explain a bit about queretaro and the spa services

excellent breakfast

excellent location, very nice facilities, very helpful and friendly staff. pet friendly.

the 24 hour honour bar was an added bonus for weary travellers

the hotel is elegant and central. our suite (15) with spa was beautiful.

same day laundry service would be nice.

restaurant or in room service

room service, needed more.

no room service and breakfast, although delicious, doesn t star until 8am