the wifi was not reliable and slow.

wifi needs to be stronger

have been happier with better wifi connection

restaurant is only open until 11:30 in the morning room service is available but is more

very clean and comfortable staff very helpful breakfast was excellent

the pool and dine in area where closed due to covid restrictions

breakfast was excellent, good variety and personnel was extremely courteous.

the breakfast from the menu gave very generous portions

usd per hour and the twit at the front desk would not even call us back when we told him that the wifi did not

very limited parking space.

parking is not confortable

tight parking required some skill to back out.

me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars

lots of traffic noise. breakfast a bit limited in choice.

i liked the thin pillows. early breakfast,

parking outside could be improved

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

the breakfast was really good during our stay

big beds, nice bathroom, close to the airport, parking.

yes breakfast was good good service the beds were clean comfortable

was the size of a small home and nice little bar and restaurant and food was good and tasty ud83dude0b got a

breakfast is just fine

the rooms where so. big the breakfast yis good

may need to improve the wifi and cable service but we really didn t care too much as all the amenities exceed

breakfast was excellent, and the staff alwys at your service

the climatized pool is perfect,, the decoration of the entire place invites you to rest and forget everything

maybe a few extras for breakfast or a brunch option ..

snacks and drinks service at the pool is a bit slow

hotel, excellent service, and a clean heated pool which delighted my children

great pool & grounds, friendly staff, excellent breakfast

good for kids or couples

spacious and clean, heated and big pool, big and nice garden with trees, good breakfast, great

only recommendation would be to stack the kitchen with more basic utensils and trash can

the pool/ gym area were super nice and clean

the pool/ gym area were super nice and clean

cool hotel, nice pool, super gym

as if he wanted to charge a breakfast that is already included:d the first day i couldn't use the pool because

no water in building , pool was a bit dirty , dirty windows to room

the breakfast was amazing

the breakfast in the morning was nothing short of amazing

kitchen facilities are great and the lounge is a comfortable space

property with well-equipped kitchen

wifi signal was strong

wifi didn t work and the staff don t help us to have proper internet

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool (it was freezing); the elevator wasn't working

the swimming pool is nice

big spacious room, great customer and room service

the food of the room service wasnt great at all

very clean, kind employees, very nice gym.

slow room service

room service food good presentation but was cold zacusy and sauna cold

the bed was comfortable and the breakfast was good. the room also was vert good.

i was with my kids and we choose the hotel by the

had private event on the pool and nobody told me

room service is so-so, terrible pool

laundry service was excellent

regarding the facilities, the swimming pool is very small

the pool was good, and the free parking too

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service

i don't like that workers allowed people to reclamaim seats near the pool as their own since 7 am so they can

nice and comfortable facilities, also they offer a very good spa service.

has 2 swimming pools, but they are a little small for my taste

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the

the pool can be improved.

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

the pool area. warm and kindly staff. the bathroom is so nice.

is no space enough for parking cars when the hotel is full