it was until i was sitting in the pool, when they told me they could charge me $400 mxn just for drinking something they didn t

the pool area is beautiful, the staff is very helpful, and the breakfast buffet on the weekend was great

the people, the weather the breakfast the cleanliness

the staff was constantly cleaning inside and out, breakfast view was enjoyed under an outside enclosure

a beautiful spa and manicured gardens

there is a pool table, a gym, archery practice, and of course, the pool

the pool could be fixed up

exclusive and quiet- huge shallow pool great for kids

property seemed to be well maintained on the first look but the pool was kind of dirty, the hot tub as well & the lake area in front of the suites was full of

the view, spa available, room service, pretty well everything was amazing.

excellent facilities, very comfortable and complete. very good gym.

gym has no weights, and the breakfast was quite chaotic

fitness center: the gym, though well-equipped, is relatively small, which can lead to overcrowding during peak hours

gym & indoor swimming pool and restaurant on the spot

the gym hasn't been used in a while

outdated, photos are misleading and gym was not nice and some machines were not working

great bed, good gym, fantastic shower, amazing staff.

i like that they had a shuttle and a gym and provided bottled water. breakfast was decent.

treadmill at the gym was impossible to use without hurting myself

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

at 10:00 pm and graciously helped us set up for an important zoom meeting in their upstairs bar area once we had checked out of our room

i loved the location the bar the staff was nice welcoming the pool ac the shuttle van they had

offers an indoor heated pool, gym, heating and cooling in room

the price, stancy, service, pool, lunch. almost everything! near from other places to visita

the breakfast was delicious

pool was clean

stayed there with my wife and kids and they loved the heated pool

breakfast very poor

good location. free parking and many places to eat.

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

it was very clean... the staff very helpful. breakfast was delicious.

clean, eco-friendly,staff was friendly, and wifi, parking, and breakfast were included

got in a quick shoulder workout and cardio at the fitness center and chili s is right next store for food

u have chillis and denny in just steps from hotel same parking lot

ich is why we chose this hotel

not enough staff to serve breakfast the morning we stayed.

breakfast, option for room service with denny's is great, chili's and denny's are the only easily available food options

dumbbells or weights in the gym would be a plus

i went to the gym and forgot the key in my room and asked to get in the gym and with no problem at all the staff

and general facilities are very good, it includes a gym and a pool, which is not normal in other hotel of this kind

just need a room close to the airport my flight was very early in the morning and the hotel had a shuttle service that i love

nice breakfast included and there is a chilis next door

location. i would have given it a higher rating it the pool would have been open.

we will return definitely, and bring the kids along next time because the pool is great

we will return definitely, and bring the kids along next time because the pool is great

the pool wasn t open. internet didn t work in our room.

it has car parking

location, clean, amenities, gym, its not the fanciest place, but its awesome considering the cost, one of my favorites hotels

i liked the pool and the gym

gym could be bigger...everything else was awesome

nice service, cleaning, gym.

inner garden is beautiful, small gym, clean, some of guards speaks english which is a good surprise

heated pool was definitely a huge plus

the rooms were very clean and the room service was amazing

wifi was excellent

the pool, was nice and warm water. but the kids pool was disgusting .

the pool, was nice and warm water. but the kids pool was disgusting .

gym

this was due to a large number of children and young adults attending some kind of sporting or gymnastic event, not a big deal as the staff were super fast and conscientious in keeping the

the price, the garden. the gym and the cafeteria area.

wifi was not reliable, poor signal most days in my room

great location and interior gardens and exceptional breakfast.

i didn't expect to have a gym, but it does, small and basic, good enough for a quick workout

the gym is not a real gym and only has 3 cardio machine and a back hyperextension station

this hotel has a poor gym and the pool is too small for swimming.

complaints are only with the size of the pool, too short for swimming, the gym lacked weights, no space in the gym to exercise, the only piece of gym equipment that

gym is just 4 cardio machines in a super tiny space that would be really hard to use

breakfast was excellent

the restaurant and the facilities, the breakfast buffet is just delicious

breakfast overpriced

breakfast and location are both very good.

just the parking structure

the food in the breakfast was not warm or the best.

water in pool ,very cold.

breakfast was good, but i would appreciate more variety of fruits and cheese, and juices.

on our first night there was a pool of water in front of the toilet seat

the pool was cold

i liked that we could drink the tap water since it is filtered, and they have a nice gym and rooftop pool

the pool and gym are satisfactory

i loved the staff, the gym availability, and how close it was to shopping.

gym has limited stations and is very small.

liked the rooms and their cleanliness, as well as the room service, the food and the hamburgers are very tasty

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

site has a picture of a small gym but non of the equipment were working besides, the weights were old and rusty

is fine, but the beds are awful they are hard as rocks, nothing works at the “gym” if you can even call a set of weight and broken treadmill, the smell of the bath was

access, big bedroom, lovely garden and delicious buffet breakfast

there is a bar which no one attends to

service, location, cleanliness, coffee and tea bar on every floor, great restaurant and excellent value for money

the personal was nice. good location next to the fil guadalajara. good price for early check in.

safe underground protected parking. nice cozy restaurant. nice pool. great rooms.

choice of flooring around the pool is dangerous

the pool the location

went for the pool and the price

plenty of great amenities. good kitchen and gym. clean comfortable room.

fitness center

nice rooms, good fitness facility

consideration befor you may have to face an accident another point is that drinks at the lobby bar a quite

the alternative for a la carte was room service

staff was very helpful and friendly restaurant was ok the bar downstairs excellent

you can upgrade the gym

pool and gym amenities in the photos do not match reality.

gym equipment wasn t all functional

the gym was small but very nice

were no free weights in the gym and only two multi-functional machines