very stinky gym, nails hanging out the bathroom room door, shower doors would not stay closed, broken bed lamp,

the gym was closed for covid-19 & never found the sauna, so that was a bummer

hotel staff, property, breakfast, pool, etc

location off the highway was convenient and quiet, easy to find, lots of parking.

nice staff and good parking.

i wish there was a sauna attached to the gym, but given the cost effectiveness i will survive

acces to a gym

location, clean, great beds, excellent gym.

very soft bed, solid wifi, decent gym & hotel bars, great staff (very helpful & adaptable)

the gym was also one of the best gyms i've ever seen in a hotel

gym was right next to pool

also the gym and the pool were not available and hadnt for a few months, once again not on the website and

pool area and gym was very nice

i loved the gym

i liked the location, great gym, and the security level of the hotel made me feel safe.

the lobby was pretty. the pool and gym was okay.

outdated gym equipment

the gym was closed because of some kind of flood they had removed the carpet and had dryers going

nice gym

restaurant inside of the hotel, indoor swimming pool, gym, cookie

gym is by the pool and looked decent

who wakes up by 9a on a saturday when you're traveling with kids

the pool was small and cold but the kids didn’t mind

the pool was small and cold but the kids didn’t mind

wish i had time to use the pool but that was my scheduling issue

my only complaint this time was the gym needs some cleaning (i.e. sweeping and mopping) (+)location, gym, pool and staff!!! (+)with him), facilities, parking, close to downtown art deco and restaurants, big set-up hotel, gym facilities and pool (+)the gym, pool and lobby areas were lovely!! (+) gym and swimming pool available (-)only place that had a water bottle filling station was inside the gym; i would go there often to fill my bottles, but i don't think most people would (-)gym is on the small side (-) also very un attractive room near the gym and pool entrance, (+)the gym and the pool (-)and gym area were closed (+)staff were pleasant. love thw gym facility equipment.

garage that doesn't give change back (paid $20 to park one night)and breakfast for 3 totaled at $40 didn't think i was going to get nickeled and dimed but did enjoy the (-)the staff at daily grille for breakfast were not very accommodating. (-)only thing that i did not like was that there was not a complimentary light breakfast option (-) it said breakfast would be available but was not (+)woman who checked us in gave us breakfast vouchers and the breakfast was tasty (-)weren't any extras like breakfast etc. pool wasn't clean so we did not use. (+)friendly staff, good parking for downtown, incredible breakfast voucher (+)was great, got free vouchers for their breakfast (-)no complimentary breakfast :( (+)staff was very accommodating. very nice room and breakfast was excellent!!

kids room had water sitting in the bathtub

was nice, the wifi worked great and i requested a room with a decent view and they made sure to give it to me

no room service

staff was great; the room was clean; the fitness center had everything i needed; the room exceeded all expectations

breakfast included and very nice rooms.

the price was really good for what we got for a room and it was such a nice suite with a kitchen and i couldn

the room had a small,, but full kitchen with stove,, refrigerator, dishwasher and garbage disposal

excellent location! great breakfast. friendly staff. very clean.

beautiful room very well cared for and clean. great gym. nice location

the kids to the billie eilish concert

wish the rooftop bar would have been available for us to visit.

the rooftop bar is very nice too

beautiful hotel with coffee bar serving food downstairs and a lovely bar on the roof.

we also loved that it had a fitness facility and coin laundry machines

i also have to say the breakfast options were really great

loved the colors and decor thru out the building. snack bar was great and starbucks coffee

the front desk, bar tender, and the chef were awesome

there were at least 4 employees in the bar area just standing around chit chatting instead of assisting the front desk for carts

nice working equipment in gym with clean towels and supplies to clean machines.

room and breakfast were both incredible!

no breakfast , parking or microwaves

breakfast was sad but it is everywhere with the covid restrictions

com that breakfast is included, but it is not

hotel was quiet and breakfast was better than at most hotels of similar style

room was super clean staff was wonderful. the breakfast was great. will book again.

very friendly staff, good breakfast, good location, clean.

breakfast was one of the best i’ve had when it comes to continental breakfast

room was very nice as was the breakfast. staff exceptional as well. bed very comfortable.

easy check in, room service was very nice! food was awesome!!

the lobby and bar area was beautiful. the staff was amazing.

i did not try out the bar area but that was awesome that that was something that was available

staff was really friendly and the restaurant and bar were great

pecially breakfast!)

food for dinner was not good the breakfast service was very slow the bar drinks were not

the bar and restaurant were fabulous

free shuttle (private driver - escalade) available til 11:30pm, on site restaurant, room service, fluffy

staff very friendly and helpful. comp shuttle is a very nice amenity.

everything, starting from the check in, over the room, breakfast, location, gym, check out.

the kitchenette area came fully equipped with dishes and silverware that was very clean.

bathroom & kitchen were clean

i choose home2suites because it has the kitchenette and a big tv

breakfast was great!!! all of the staff was very friendly & accommodating!!

breakfast included and very roomy fitness center

first anniversary and i had some romantic plans with my boyfriend and was seeking a room with a pool and hot tub available

very comfortable rooms, nice breakfast, and staff was very helpful. all very friendly!

parking was not great.

although it was 90+, the pool had already been closed which was not reflected on the website

we also used the gym and found that clean and well maintained

can eat burgers in the morning, coffee and tea and juices and fruits were served above all the gym is available $100 is required when you check in though it is not mentioned

very clean with everything i needed…gym, breakfast and friendly staff!

clean. nice gym. lots of food options on the property.

went in every step including the 24 hour coffee, drink station, the breakfast, the market, the gym, the outside pool cleanliness of the

so we used towels from the gym

tv in awkward location. gym age of 16. price too high.

gym was nicely equipped and pool was just big enough for our little one to enjoy

springhill suites works really well for us with kids, and the staff were very nice

our kids all have asthma and weren't able to swim our whole stay

gym was decent

pool and gym were closed

gym could have used free weights, but then people would just drop and break things so i get why

the reception looked very nice . staff were lovely, gym was great

there was no indication on the website that the pool and gym would be closed

so we only stayed cause of proximity to my husband s job there is no breakfast no use of gym allowed the staff stands outside where are room was yelling and cursing

and bed bugs the staff are great but there is no breakfast and your not allowed to use the gym

tub was dirty still and the sheets i believe had not been changed wish the gym was open and the hot

don't think you should have it saying free breakfast when it isn't a option neither is the gym the staff is friendly and nice even though loud

luckily i have a blanket of my own cause i didn't know i had to go get them myself from the laundry and had no sheets all

new building and the gym was very nice

the kitchen is very handy!

loved the kitchen area

the bar and grill on the top floor is outstanding

the bed and the pillows were great i liked the rooftop bar they have a nice charcuterie board

staff was very friendly. only thing i did not like was gym was not accessible

no access to the gym. had to find a gym close bye

the gym was closed

the gym wasn't open.

gym closed

my daughter loved the pool while i appreciated the fitness room

new fitness center and room updated

fitness center and pool under construction

communication on renovation and the fact that facilities like fitness/ pool were closed, during a stay of 9 days they closed down the water for 2 periods of 6-8

great fitness rooms with gym quality equipment

right next to the airport with a shuttle

breakfast was ok

believe it was the assistant manager) and he let me know about availability times for coffee and breakfast

phone key, convenience area for snacks, pool.

pressure in the shower to where it actually blows you away if you're not careful, and the breakfast was a delight

fitness center door was locked, i addressed the issue to the front desk, and they said they will

fitness room smelled like mildew and the equipment was

the fitness area ; out of order sign on treadmill, elliptical wasn’t adjustable for any resistance ,

pool and fitness center was overrun with about 20 children with no supervision, whom were screaming and

pool not working and fitness room bad

the gym was also a huge plus for me

only thing i was very frustrated about is i chose this hotel for the outside pool

we had breakfast and it was exceptional

pool was closed for repairs when i arrived

great location, nice room, good breakfast

staff was kind and accommodating, and the fitness center was great

they have plenty of amenities such as a business center, pool, fitness area that are good bonuses as well

the one thing i truly looked forward to doing while there was going for a swim in a heated indoor pool unfortunately that was not the case

we like having the restaurant and bar in the hotel

heated pool and how clean the room was

wish the pool was opened

i did not expect a full kitchen at all

front desk had me pick up extra towels at front desk cause he was cleaning kitchen area

room had full kitchen, large couch and tv

is an excellent suite with mini kitchen and spacious workplace, bathroom and dressing area

we had to leave early, and couldn't stay for breakfast, so i can't comment on that

very clean, comfortable bed, good breakfast, friendly staff.

breakfast was great!

loud guests above. coffee maker did not work. continental breakfast was marginal.

breakfast's i've had, just a walk away from restaurants had an emergency with work and needed a late check out and they did everything they could to accompany me

casino was big with lots of places to sit and watch sports

hotel and casino

amenities

loved the indoor pool with the hot tub, sauna room, steam room and gym

m, pool, restaurant, lobby shop) were all excellent and clean

the gym and walking trail were amazing

loved the indoor pool with the hot tub, sauna room, steam room and gym

breakfast was a waste, clean and pleasant but choices were very short

continental breakfast left something to be desired

bathroom was extremely small and had no exhaust fan. not a big selection of breakfast items.

not much of a selection for breakfast

everything was great except breakfast.

staff was friendly and helpful. parking was easy. it was nice to have a fitness center.

fitness center was well equipped, but had no fans, air conditioning, or even windows

the fitness room is great and everything works!

really enjoyed the atmosphere and love the breakfast

it also says airport location but it's actually a 20 min shuttle ride to the

the gym was spacious and equipped with everything needed for my workout routine

gym is nice and i am happy there was a balcony connected to my room

also has a great gym.

the location was good near airport rooms are clean gym is nice the microwave in the room

the overreaction of the world and the pandemic, most of the facilities at the hotel were closed; gym, etc

breakfast had excellent variety and great taste

there was plenty of parking

clean, comfortable, breakfast very well prepared and the staff helpful, friendly and accommodating

cleanliness, location and breakfast was great.

the staff was very friendly and the breakfast was great

the gym is a nice feature

laundry facility and small gym

laundry facility and small gym

running out of breakfast items and only one staff member doing receptionist and food

beds were horrible and sqeeky. guest laundry washer barely worked and it leaked bad.

y we picked this

hotel - we were under the impression that there would be breakfast, an indoor and outdoor pool, a fitness center with dumbbells

supposed to have a fitness center and a guest laundry facility but both were empty, locked and out of service

fitness room had dumbbells in the picture but there weren t any available

open and inviting atmosphere, our pool side rooms with outdoor access was a nice luxury, and the fitness room was clean

the pool and spa are being worked on

n lots of kids unsupervised eating everything

the pool isn't in service yet but they are working on it

love the indoor pool and hot tub and the bed was very comfy

the spa bathtub

the pool and spa are being worked on

the spa bathtub

same great price, rooms, staff, and the pool and hot tub

tub was out of order laundry room was messy - someone prior to is had tons of lint that was all over the floor

spa wasn't always available

indoor pool, gym, sauna, hot breakfast, cable tv with hbo

neat, gym good and everything works

wish the gym was a bit bigger, and not all the equipment worked

clean, spacious room, indoor pool, hot tub and gym. also included breakfast

the gym is not the best extremely outdated equipment weights broken and treadmill didn't work

the pool and the breakfast. most of the staff was so respectful

breakfast was just

mo pool towels

wish had a cereal as a breakfast option.

clean, breakfast

had a slightly musty smell to it, but it was very clean, the staff was very friendly, and the breakfast was amazing

construction, clean, quiet, comfortable with luxurious bedding, excellent buffet breakfast, convenient

breakfast was great

the hot breakfast selections were very limited.

do wish the breakfast had biscuits and gravy and sausage links instead of patties

also we enjoyed the gym

was really good, the hotel rooms have a kitchen and staff has always been available when we needed them

lack of breakfast options, the check in person said it was limited, but i would have never guessed it would

breakfast could improve but for the price i'm greatly appreciative

was clean,kitchen

got there pool closed and drained, no fitness center

no fitness room.

fitness room was great and was open 24 hours a day

was bummed their fitness center and hot tub were under construction but the paths surrounding the property made for

pool was cold

they let my son use the fitness room (to sweat a few ounces to make weight for wrestling tourney)while waiting for deposit

high priced very small rooms no tub had to pay for ice no fitness center very big

the breakfast was wonderful

no eggs for breakfast is the only negative.

not for that night and i had to pay full price for the too and was forced to pay an unexpected pet fee of $25 per n8ght and additional $100 deposit the following night for the room i had prepaid

great breakfast!

good location, breakfast is good.

very nice staff and the beds were so comfy we slept right through breakfast

location. clean, good food, good pool.

myself, kids and grandkids enjoyed the pool

new, comfortable beds, nice large fitness center with treadmills, ellipticals, bike and rowing machine, medicine ball, and free

easy check in, clean and quiet room, comfy bed, wonderful fitness room

they need sanitizer wipes in fitness center

clean, location , hot free coffee at 6am & quiet , fitness center is one of best in my travels

fitness center needs bike handle repaired & more towels. they have sanitizer now

on site pool and gym

being close to the shopping center was very useful. laundry facility in house.

this hotel is in the same parking lot with the woodland hills mall and the cheesecake factory

were very disappointed we chose the play because it had a bar it does not say that they aren t open on the weekends this just amazes me we wanted to have a

excellent breakfast, very clean room, and very friendly personnel. i felt welcomed!

nice location. pool looked nice. gym nice.

i was sleeping so well i missed breakfast my stay was very comfortable.

beds were very comfortable. grandkids enjoyed the pool. the shower was great.

breakfast was wonderful, room was clean, staff was friendly, wonderful experience

coffee maker in room,tv, microwave,refrigerator,pool. breakfast was great.beds were comfy.

gym was closed so couldn't do my workout

the gym

smelt like pot in the lower lever hall near pool and gym

breakfast and gym

basically clean, with some wear and tear visible. nice pool, gym and breakfast bar.

gym was temporarily closed

gym and spa under construction

layout of room was excellent able to do laundry gym was good

gym and sauna were both closed

there was a sauna, gym and pool table. it was very nice.

back in to change back into road clothes after the funeral in the public bathrooms next to the gym

besides that bathroom and kitchen was super

nice kitchen. cheap price.

spacious room, equipped kitchen, clean rooms.. very nice stay!

were extremely happy with our stay, very nice suite, had a full kitchen, living room, and a nice bedroom

great location and very comfy bed with a solid gym in the hotel.

parking, breakfast, pool/gym access, wifi

great bar service and nice pool / gym

the fact that you can go relax at the bar the cafe or even just any area to relax without feeling crowded or squished in a place it felt

breakfast was good but should have biscuits and gravy added to the buffet for the price

the pool and the gym were nice

new, modern, and clean. great bed, breakfast included, well above average gym

gym is well equipped

the gym was had new equipment and everything you needed for a complete

gym had only one working treadmill

laundry facilities, fitness center & the lobby bar

the hotel is equipped with a fitness center and kitchen area with chefs or cooks if you have paid for this option

was told they would have the bar open and it was closed

horrible parking lot/turn in off the road, charged for bfast that wasn t good at all

restaurant / bar not open

ol,gym,laundry

nothing was working

gym was closed

pool,gym, and conference room are closed

was trash under the bed once we arrived' the pool and gym was both closed down for construction